Redbox

I love redbox. But I’m very disappointed lately. Twice within the past week now, they have advertised a new movie. Claiming to have it now, that many other places do too. And they wont have it at any location within three city’s each way!!! That is just ridiculous. They also keep advertising when I check out to confirm my email and get a gift in my inbox or a free movie. 3 times now! Nothing!!! Agghhh I tell you! Simply frustrating. Step up your game redbox, your charging more money. Be better quality! Please.

Redbox saves my account information, including my physical address. So why is it that when I pull up my account on line and click on the first «option» for where to «browse», instead of my local 7 – 11 (8 blocks away) the 7 – 11 they put at the top of my list is … two towns away, AKA 7.5 miles/​20 mins. away! Of course I didn’t notice, after all, it says 7 – 11, so I pick my two movies and reserve them for pick up. I get an email confirmation and I discover the mistake. So I look at their FAQ to see what to do, or who to call and it basically says, Oh, too bad! tough luck for you! We can’t change the location (even though the same movies were at a location 8 blocks away) and you can’t cancel your reservation (three minutes later). So I think, I’m not spending the diesel money to drive out there, I’ll bite the bullet and re-​rent them at the closer location… but no, I can’t do that either! So now instead of enjoying a couple of movies tonight, I’m pissed off at the poor customer service and their ridiculous policies. Use Redbox CAREFULLY! I think they intentionally set it up so that if you’re not paying attention this will happen, and the money goes into their pocket without an disc going out. Sure they’ll hold it till the next day for you… like that makes a difference tonight. Very disappointed… Redbox

This location is always prime with the latest movies and some «in case you missed it» selections. There are two machines, so double your chance to get the flick you want. It’s also just outside Bartell’s so you can run in to get some movie night snacks, drinks, and chocolate.