Pizza Hut

I want to update my past review and my experience here has been great recently. They have made some good changes at this location. Will keep ordering from them.

I Honestly Order From Here Directly from the App once a month and I have never had an Issue… Theyre on Time. food is Always Fresh… and how i ask to be Prepared always been on Poiint… Pizza Hut is always my #1 Choice for pizza!! maybe the sandwiches the pasta or fries or wings are not all zgreat according to others Reviews but so far Pizza For me… Stuffed Crust Bacon Extra Cheese pizza Has Never Failed!

Im unsure it it’s a pizza hut issue or just this location… I was doing laundry and decided that I wanted to grab some pizza from here just because it was close in distance and I wanted to skip the swarm of high school students at Everett House of Pizza. I asked if they sold by the slice or make personal pizza for 1, which they told me No. I ended up ordering a veggie delight and asked for stuffed crust. To my surprise, the veggie delight has no tomato sauce, just cheese and veggies. Iff that wasn’t odd, the stuffed crust wasn’t stuffed. The edge of the pizza was just folded over like a piece of paper and cheese layed in it. For $ 18, this wasn’t very appetizing or worth the cost/​wait of 20 minutes.

I ordered extra onions on my pizza and it came with just a few slices of it. Come on guys don’t be that cheap, we all know that onions are not expensive at all. Well, I barely complain but it’s not fair paying for something you didn’t get it.

Absolutely awful I received a delivery from there for a long time now I remember why I tried to order a small pizza for delivery the man said they didn’t have small I ordered a simple personal pan pizza and a small cheese bread sticks took almost an hour cold and gross thanks alot pizza hut!

You guys are horrible you don’t even deserve one star… You messed up order numerous times… I will never order from you a again

I usually don’t do this … But wow! I ordered 1 Medium Thin ‘N Crispy Balsamic pizza with Premium Crushed Tomato Sauce, Peruvian Cherry Peppers, Fresh Spinach, and Mushrooms. After waiting an hour for delivery, not only was my pizza cold, it also had no spinach AND the slices weren’t even cut all the way through. So, as a hungry human being the last thing I want to do is pull out a kitchen knife and cut my own pizza… Specially for $ 16.59

I’d give less stars if it was an option. I remember when they first opened this location, it was a nightmare then too! It seems the so called” staff” isn’t trained or they simply can’t comprehend how to make pies and take orders. Run by bafoons! On Halloween night we placed an order for 2 cheese pizzas and an order of honey bbq boneless wings. Doesn’t seem hard right? Apparently this order was far to difficult for these knuckleheads to get together. Husband go’s in to after the 30 min they tell us it would take. Well, it wasn’t ready. Actually it hadn’t even been made yet never mind cooked. After another 40 min and listening to the” manager” & staff laugh repeatedly about how bad they’re screwing up, we get the WORST piece of cardboard pizza and boneless wings that I’d swear were made of pig fat! EVERYTIME we’ve ordered from this location our order is wrong, items missing, over cooked, under cooked crap, rude service, never once on time, over charged… it’s NEVER right.
Don’t go here. Don’t waste your time or money. Customers should be treated with a certain level of respect. For if we don’t frequent that establishment those fools don’t have a job. The employees and management here do not seem to understand this basic concept.
I’ve spoken to customer service about this location in the past… what did I get?? A pizza hut coupon! ! Now why in the world would I go spend more money there?
I had hoped that after 2 yrs they may have cleaned up their act, so we gave them another shot… HUGE MISTAKE. Oh, and every other customer in there that night was also extremely upset with very late orders, wrong orders and being over charged. Avoid Avoid Avoid.

This hole in the wall place makes me hate the fact that I like their stuff crust pizza soo much that I take the employer’s blatant disregard for any customer service. In fact, it seems as though the store condones these behaviors out of their employees. If the owner had any business sense he would wake up and fire everyone working there. Oh yea and if you call them 10 Mins before they close they will tell you they r closed.

This is not a restaurant. It’s a location for take out. Everything takes foreverrrrrrrrrrrr. If you want to be late to your own funeral, this is where you should get your last meal. The food is not good either. Lots of regrets, all around! I wish there were more options in the area that are easy to find because I am in this area a lot.

This review is specifically for the Everett, MA location.
We started ordering regularly from this Pizza Hut after I was randomly in the mood and remembered stuffed crust was still a thing. Sufficient to say, this is our stuffed crust go to now. And for all the low ratings. people, it’s Pizza Hut… were you expecting fine Italian cuisine?
Either way, I always place my order online. I order for pick up, and it is always fresh, hot, and ready when I pick it up And for anyone thinking about Wing Street, I originally considered it as an after thought, until I ordered them. Wing Street’s Garlic Parmesan boneout wings are amazing. They’re way better than I was expecting. I was impressed, and I’ve had a lot of boneless wings

Meant to do this earlier, but simply forgot. I ordered food for this years Superbowl at various places. I did not want to order from here, because of the previous let downs, so I ordered just a few things for myself and took a chance.
I was floored when I got there and my order was correct and waiting for me on time! There were at least 7 – 8 people working behind the counter and there seemed to be some actual organization. I commented to the Manager that I was pleasantly surprised and she said it was because she made sure there was plenty of help for the Superbowl and the probable large amounts or orders they’d be receiving. I told her if she could somehow make that happen on a lesser scale perhaps when it is not the Superbowl and just a regular day, she’d have me returning more often. She assured me she would and I left.
I went back about 2 weeks later and to my amazement again, my order was correct and waiting for me. I had to wait a bit still, as there were only 3 people working and one was on the phone taking orders, but this is a vast improvement over past services. Like I said, I give credit where it is due and I am giving props now for the last two visits. Stay tuned for more reviews as I go…

I signed up for Unilocal today just to inform everyone of how awful the quality of food is at this joint. I can’t say this holds true for the entire chain — I’ve eaten personal pizzas and breadsticks from the pizza huts at target stores and loved it — however this particular experience was one for the books.
I’ll start off with ordering — I was surprised at how user friendly the mobile online ordering app is. Finding daily deals was quick and easy and when I placed my order my wait time was only fifteen minutes which is incredible for any pizza place. Had this actually been accurate, i would have been impressed, but when I got there ten minutes late to pick up the pizza it was still being prepared and STILL had to wait an additional ten minutes.
After bringing it home and opening the box, the pizza looked like it as been microwaved. The «crispy thin crust» they advertised rivaled the quality and texture of cardboard and the cheese slid right off the pizza in one big chunk after the first bite. The breadsticks were not to my expectations — theres no way they didn’t microwave them and sprinkle garlic powder on them. They were soggy and stale. Oh and let’s not forget they didn’t even toss in any marinara sauce which could have potentially masked the staleness. My boyfriend ordered the hottest buffalo wings on the menu — hes a meat guy and couldn’t eat them at all. They didn’t give us blue cheese dressing, to top it off… Kind of a no brainer if you ask me. I didnt get around the trying the Alfredo chicken pasta after being in utter disgust from the other menu items, but it looked no better than an item you see on a display rack at a restaurant that’s been sitting on a counter for days. All in all — totally awful. My favorite part was ending the meal. Please, for your satisfactions sake, don’t order from here!

I ordered delivery from this location, it showed up late and my pizza was pressed into the box causing half the cheese to stick to the cover. The food was ok but not great and not super hot either.

very soggy and bland

I’ve shied away from Unilocal for a while because it’s just not what it used to be but this disgusting «restaurant» made me come back just to slam it. I have never in my life been so grossed out by what happened when I was in the store a couple days ago. There was a girl that was at the counter I assumed she was a manager of some sorts because of how her demeanor was but you never know. Regardless, this girl smelt so bad and was profusely sweating to the extent of when she grabbed an order the sweat from her body fell onto uncovered food. NASTY NASTY NASTY NASTY.
She noticed it happened, quickly glanced up, her eyes caught mine and she proceeded to serve the food anyway. Enjoy your pizza hut meals.

My advice? Order online. Far more likely to actually get what you order. When you call it in, it’s ⁵⁰⁄₅₀. Those aren’t odds I like when I’m spending $ 10 on breadsticks.

I really love this franchise! I think I order from here about once a week. As much as I’d like to support more local pizza joints, it seems like their pizza is either too greasy or just doesn’t taste well.
Pizza Hut never lets me down! Even the Wings are delicious. The stuffed crust pizza will always be my favorite. They always have a great deal going on, the 3 pizzas for $ 5 each, or .50 cent wing night (Wednesday).