Ace Hardware

Girl meets hardware store with no idea where to look — yeah, I’m not unlike most females who likely don’t frequent the hardware store on a regular basis. We just moved into a brand new house, and for some reason there is a shit ton of sugar ants waddling throughout our kitchen pantry floor — gross. I still can’t determine the culprit, as there is no spillage, but I read online that Terro ant bait is the shiznit and will kill the colony when the worker ants return to share the bait they found. Score!
My local Ace Hardware had the bait — though I looked stupidly for it in Aisle 10 for 5 minutes (despite directions from the friendly cashiers), until another friendly Ace Hardware associate asked if I needed help. It was as though he was the lightbulb going off in my head at that very minute, because suddenly I found the ant bait aka liquid gold.
I was in an out in just over 5 minutes and no shortage of people to offer their assistance. I can’t speak to their prices and whether they are good or not, but given the proximity to my home and the fact that you CAN actually find someone to help you (in fact, they offer before you even have to look for help), I’ll definitely go back should I need anything.
Note: The parking lot is somewhat of a nightmare around 5pm when all the gym rats are hitting up 24 Hour Fitness after work. You’ve been warned.

Rudest ace customer service ever. Went in last night looking for a Christmas tree stand, for a small living tree.
We asked the lady manning the tegistwr whrre they might be, and she waved us in the general direction of the holiday/​seasonal section. She was kind of grumpy about it.
They had one, and I mean a single stand, that was $ 60 and it was for bigger trees in the 9ft range. Ours is half that size.
When we finally tracked down anotger ACE employee to see if they might have any other stands, as we were not inclined to ask the grumpy cashier, he led us back to the single tree stand they had. When we mentioned the one from the website that was about $ 18 he seemed offended that we would even bring such a thing up. On top of that when asked if he knew where another ACE was, he seemed reluctant to even offer up the adresses, until my husband asked him again.
We left with out purchasing anything, and we certainly won’t be back. The one on Evergreen has much friendly employees who actually seem happy to help you.

So happy they opened this store. After missing the True Value that was a Silverlake staple for so many years, its nice to have our local hardware store back! Great service, super friendly staff, clean store and great specials. Great job!

Nice, friendly & helpful employees. Store has good prices & is very clean.

We just moved into the 98 208 neighborhood and my visit to this Ace was a delight. Super-​friendly staff and knowledgeable too! I had items to buy in plumbing, hardware and garden — and everyone I encountered knew exactly what I needed and where to find it.
I like how the folks at Ace are attentive and knowledgeable. They don’t rush you or avoid you. I was at a «big box» hardware store earlier in the day and their workers try at all costs to avoid eye contact.
I’m glad I have this Ace store just a few blocks from my house! And the parking is great!

Love this store. They are really helpful and have a huge inventory of anything you would expect at a hardware store without having to park a mile away.

This is MY hardware store. It is the only place I will really go. Once or twice I have been forced to go elsewhere when they were already closed and I sorely regretted it. They are a little more expensive than a box store but I also don’t have to park a mile away and waste half my day looking for something with zero help. I go in, I get help, I get out. They always remember me, have great advice and I love the free popcorn to snack on :)

Well I wish I would’ve had the same experience the rest of these people did on any of the visits here. They are always a little more expensive than the big box stores (Depot & Lowes) but it’s right down the street so I’m not too worried about it since it’s convenient. Here is where my problem was the last time. I was looking for some bolts to mount a seat. I asked if they had grade 8 bolts. They said «No idea you should look in one of those two isles». Really? You don’t know if your hardware store carries grade 8 hardware? And even of you don’t know, no real need to be rude when asked a question about products in your store. Plus I was the only one in there, so it’s also not like they were crazy busy. So I look, turns out the don’t. Their store isn’t very big it seems like they would have an idea about what is on their shelves especially since you have one isle with bolts. So now I just go a little further to Depot and Lowes.

Your employees know where everything is and know the products. It is so nice to be in and out of a hardware store in minutes! If they do not have it in the hardware isle you probably do not need it!

Best I’ve been in. Terrific store, better than the big boxes, Lowes and HD. We went July 6 because my wife has a church friend there-it’s 20 miles from our home. The people are great, tremendous selection, easy to shop, prices are fair and competitive. Every employee knew where everything was. The cashier helped me get my Ace Rewards # from my home store in Renton, so I could get rewards credit for my $ 400+ purchase. And, they have good coffee and popcorn. So if you’re looking for a good friendly hardware store-​with a selection like Swains in Port Angeles (without the girlie stuff), this is the place. Take the time, go there.

This is a great store. The staff is always ready to help you find something. They really know there stuff. If an employee isn’t sure on an item, they will ask someone that is.

One of the first places I visited after moving to the area. They were friendly and knowledgeable. They helped me find what I needed and gave me a store credit on a purchase I made at an Ace in Texas. Keep in mind, this is a hardware store. You’ll not have an experience where you’ll see the light or find salvation. Or maybe I missed that aisle. I have been back two times since my first visit. Each time, just as nice and helpful when I needed it.