Metropol Bakery

I took my child here after school and was immediately impressed by the Christmas tree decorated in pretty gingerbread cookies. We ordered a hot chocolate, mocha and a butter croissant alongside a snowman sugar cookie that was expertly iced. The barista added lovely feathered swirls on our drinks, which were just sweet enough, and the croissant was the perfect combination of flaky, salty and tender. We will definitely be returning.

I would give this place no stars if I could. I was just in and the lady was absolutely the rudest person I have ever spoke to. I was planning on buying four slices of cake two were going to be the same kind and two different. She wanted to try and put everything into one box, but I am allergic to what one of them includes on it so I asked her for another and she informed me I would need to pay for another box. If I’m paying 5.50 per slice and you can’t give me a separate box there’s a problem. I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE. I have been going here for over ten years and will never be back. This place needs to work on their customer service big time. I hope no one in Eugene ever goes here. Not worth it I will be taking my money elsewhere.

Metropol has got a good thing going. Everything I’ve tried here is delicious: the breads, pastries, cakes and other desserts, soups, salads, and sandwiches, hot and cold drinks, you name it. These folks clearly take pride in their work. The service is usually pretty friendly, considering the volume of customers they serve from a single cash register. Be prepared to stand in a long line at certain times of the day and especially on the weekends. Standing in line in a place like this isn’t so bad, though. First of all, the arched ceiling and wheat-​colored walls make you feel like you’re inside a loaf of bread. It’s very cozy. And, in addition to getting to look at the mouth-​watering breads and confectionery, there is also a gallery of paintings and photographs by local artists. This is a wonderful bakery and café within walking distance from many other great South Eugene local businesses.

Love this place! My grandmother has been taking me here since I was little. We have only experienced one day of bad/​rude service verses the many days of great service.

Disappointing. I had a Bear Claw that was dry, heavy & too overly sweet. The coffee was tasteless & I think the cream had turned. I prefer Hideaway & Sweet Life.

Best bakery outside of Vienna or Paris!

Metropol is owned by a rude woman who made transphobic comments and then lied under investigation to BOLI. Mindful, local shoppers, I write this because it is good to know who you’re doing business with. Also, they microwave a lot of their food unnecessarily.

I have to agree with several of the people who have expressed that the attitude of the counter employees, I often feel as if I am imposing on them. I adore their cream puffs and they have the best cheese cake hands down. I visited the 5^th Street location often for desserts and bread, but since the move, I only trek across once a year for my birthday treat to myself. I wish the employees were friendlier, then I would love to sit and enjoy this wonderful bakery more often.

I love love love Metropol Bakery!!! I’ve been coming here since I was a kid and the level of service and the quality of food has only gotten better. Considering the amount of new restaurants and bakeries that have been springing up around the neighborhood for years, has not deterred this locally owned bakery in the slightest.
Two days before Christmas my mom and I got to Metropol to pick up our order (thank god we called ahead) and there is a line out the door and down the side walk! We ordered a seeded baguette, stollen bread and cream puffs. The seeded bread is one of my all time favs. Their homemade french baguette covered in a variety of seeds is heaven! I’ve given this bread away as gifts for friends who live out of town and they can’t get enough of it! Since I was about 6, their cream puffs have been my ‘thing’. I always get their cream puffs. These sugary, chocolaty, creamy concoctions are pretty much bigger than your face and you have to share because otherwise you just look like a pig… which is me normally.
My mom and I like to come here and have lunch and coffee every now and then and the ambiance is quiet and cozy. They have amazing soups and quiches, and of course the bread.

I have fond memories from my early days of the original fifth street location. The baguettes, the cookies, and occasionally the cream puffs were, and still are, top notch. When in the area, I’ve still been known to drop by this new location for their amazing cream puff. The chocolate is strong, but still plenty sweet, the cream filling is splendid and the pastry shell is just the right puffy/​crisp consistency. Also the portion is sufficient to feed la Grande Armee. (However, if you bear in mind my Unilocal motto, you can finish it on your own.)

EDIT: Treating your longtime customers like shit because they dare to ask for a plastic bag is just not cool. I was floored that after browbeating me for being one of «those people,» the counter person went off similarly on the next guy in line, who mentioned he also liked to freeze Metropol loaves in the plastic bags.
On my next visit I politely inquired whether maybe they’d brought back the plastic bags, and a *different* person behind the counter gave me a bunch of shit about it!
Now, the issue isn’t really the bags, it’s being rude to customers. That said, there is no prohibition against providing plastic bags for grocery items, and the ones they used to provide are by far the best way to freeze their bread for any length of time. I’m all for sustainability and carried my own reusable shopping bags years before they became fashionable, but there are a few applications for which plastic is practical and this is one.
I still go once a year, to buy my dad a carrot cake for his birthday, because he loves their carrot cake and I’m willing to be treated like something they found on the bottom of their shoe to provide it to him. The rest of the time? Uh, no.

Decoration: GOOD
Staff: FRIENDLY
Bakery: YUMMY
Price: ACCEPTABLE
Recommend: CHOCOLATE CROISSANT
CHOCOLATE CAKE
OPERA COOKIES
that’s right, chocolate always classic and never go wrong!
at night if you pass by the store you can enjoying the bread smell, sooooo good

Do they really expect gimmicks like decorating chocolate-​filled croissants with the Eiffel Tower to really work?!@! Because they do work! My wife stopped in here earlier this morning while we were waiting for breakfast next door because she saw the photos on Unilocal for these croissants and the next thing I know she comes back with one of these and a blueberry tart as well. Blueberry tart could have been better, but it isn’t blueberry season anymore. The croissant was good too, but we didn’t eat it until much later in the day — I am sure it would have tasted much better if we had eaten it when it was more fresh.

Metropol is an okay bakery. They suffer issues with inconsistency, but on the better end of their execution, they make a decent product. Prices can be a bit high compared to better bakeries in town. Oh, and their chocolate cookies are amazing (if and when they’re actually cooked through).

For all you French pastry fanatics, Metropol Bakery is a must!
A charming bakery with glittering glass display cases showcasing their various goodies, a cute selection of café tables, and some of the nicest staff I’ve come across, you’ll feel at home here immediately!
Baked fresh daily, Metropol Bakery offers a variety of cakes, tarts, cookies, traditional French pastries, scones and muffins, a variety of breads, and more!
I’m a fan of their French strawberry and blueberry tarts, lemon Mousse Cup, raspberry jam-​filled and lemon poppyseed scones, and their Pain au Chocolat pastry! All complimented perfectly with one of their espresso drinks or a cup of J-Tea’s green tea. I really can’t complain after getting to start my mornings off like this!
The sweet creams used in their mouses and tarts really bring out those fresh fruit flavors and the pastries are always gloriously flakey complete with adorable decorations. It’s safe to assume that sugar rushes will ensue!
It’s been rather busy when I’ve visited this bakery so I typically take my goodies to go. However, I’ve never had to wait long in lines. The staff here really do work hard not only on their baked goods but also on their customer service.
Certainly a great addition to Eugene, It’s always a pleasure stopping by Metropol Bakery. Thank you for always curing my sugar cravings, you’re much appreciated!

I recently attended a meeting to which someone had generously brought along a box of Metropol cookies… and was reminded of how classic, comforting, and simply yummy Metropol’s pastries are! I don’t live on this side of town and thus prefer to frequent Noisette for my pastry and bread-​y needs… but may now find myself on South Willamette more often. Metropol’s cookies — walnut chocolate chip, oatmeal raisin, and crackly, chewy chocolate– are a divine taste of Americana, made just the way I love; simultaneously chewy and crispy. A number of the cakes are sweeter than I’d prefer, but overall, it’s obvious that the pastries are fresh (that is, never frozen) and that makes a huge difference, esp. in the Eugene baking scene.
If I hadn’t been among the company of others, I would’ve put away far more than the … five cookies… I had at the meeting.

French bread and desserts from the Metropol have been a Eugene staple for decades. I remember watching the baking staff work while waiting in line in the basement if the 5^th Street Market years ago.
I have been known to make an entire lunch out of a loaf of Metropol poppy seed French bread and some butter.

Metropol is where grown-​ups go for their bread. Whereas other bakeries in town offer sugary sweet treats served with a modicum of disdain, or perhaps stale pastries offered up by bored, forgetful college students, Metropol offers the real deal. Professional people prepare your quiche (washing their hands first, and then wearing gloves no less!) and the folks who handle the register, wash their hands before touching your edibles. Ah, food handling.
If being clean isn’t enough to get you there, how about the EXCELLENT breads? My long-​time fave is the birdseed bread. That stuff will cure what ails you. I’ll never forget packing a loaf of it for a week-​long hike. The bread survived being stored at the bottom of my backpack in a brown paper bag for days. We brought small vials of wonderful olive oil and balsamic to drizzle on chunks of it at the end of a long day. Dreamy.
But I digress. Metropol also offers a whole wheat sourdough boule that is second to none. It’s so good, in fact it doesn’t seem like whole wheat. All the better. In addition, their baguettes, ciabatta rolls, and the Fig Hazelnut aim to please. Breads are really the staple here, rather than sweets, but believe me– once you have bread by someone who specializes, you’ll taste the difference.
Anyone who makes great bread is aware of the power of fantastic soup – right? Metropol is no exception to this rule. They’ve become my go-​to spot for a quick lunch or an early dinner stop. Wonderful, amazing soups. and with a hunk of their bread a person is really set for the rest of the day or evening for less than $ 6. Top that off with a quiet space to read while you slurp, and I’m in.

Sticky bun roll review only — Bleck. How can you go wrong with butter, brown sugar, cinnamon and walnuts?
There wasn’t any sticky bun glaze — the sugar was still granulated, but somehow it was still greasy and overly buttery. Hard and stale most of the way through, even though it was supposed to have been from that day.
It’s a sad day when I don’t feel like finishing a sticky bun :(

Borgia. That delectable mocha-​esque beverage with a zing of orange zest is the reason I might return to Metropol. (At $ 3.50 for an 8 oz serving, it would be only an occasional splurge.) I ordered mine sans the standard whipped cream and it was served with a lovely cappuccino-​esque design. Nice.
There are other good things about Metropol too. Starting with their bread, which is very good. In particular the sourdough whole wheat, which makes great sandwiches. And if you order a sandwich at Metropol, they use good quality ingredients and the sandwich (under $ 8.00) is large enough to feed two.
Four stars for the above. But for other elements of the bakery /​café factored in, we end up with three stars and «A-​OK».. Meaning we’re glad we’ve tried it, but Metropol is not on my hubby’s and my short list for destination recommendation to other visitors to Eugene nor is it a place we make it a priority to visit when we’re in town.
I seem to be in the minority here, given other Unilocal reviews. But the bottom line is with only so many calories, dollars and time to spend during our periodic trips to Eugene, Sweet Life Patisserie remains our first choice for bakery /​café and the one we recommend to others. Good people can agree to disagree. Different strokes for different folks.
With only a lukewarm review rating for Metropol bakery /​café (although we’ll continue to seek out Metropol’s great bread at other retailers), I’ll mention those things that put us off here:
The interior seems as if it needs a good polishing up. As example, our most recent visit was about noon, so still pretty early in the day, and everything from windows to floors to tables to pastry cases seemed to need a cleaning. Fair or not, we like bakery cafes to be well tended. Different strokes.
Pastries and desserts here have been not as good as expected, although they do make a really good cherry almond Danish using a flaky, croissant style pastry. Otherwise, my experience has been tarts and cakes don’t deliver in taste what they promise visually. Different strokes.
The location, in the aging and not so well maintained Willamette Square strip mall and positioned between a Waffle House and SuperCuts, isn’t great. We prefer bakery /​café’s that have a neighborhood feel for location. Different strokes.
Also for location and accessibility, Metropol itself is level in and on one floor — good for them. However, the strip mall where Metropol is located seems pretty much in need of accessibility tune up. There may be accessible (aka ADA) parking in the strip mall lot but I sure didn’t see it and I looked each time. So it may be there, but not easily identifiable for means to get from car to door, which I add as note for Yeeps and other Peeps who need to consider in advance wheelchair accessible parking and path of travel.