T-Mobile

Escondido, Estados Unidos

3.5

Cerrado ahora

10 opiniones

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Contacto

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Teléfono:
+1 760-741-8625
Sitio web:
clickserve.dartsearch.net
Dirección:
1865 S Centre City Pkwy, Escondido, CA, 92025
esquina con 18th Ave
Escondido
Paradas y estaciones de transporte público cercanas:
2.4 kmMTS Rapid
3.2 kmDel Lago Transit Station
4.3 kmMidway Dr & Oak Hill Dr
Categorías:
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Mapa

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Información del negocio

Tarjetas de crédito
Sí
Aparcamiento para bicicletas
Sí

Hoy

Hoy 11:00 – 18:00
Cerrado ahora
Horario local (Escondido) 3:22 domingo, 8 de junio de 2025

Horario de apertura

lunes 10:00 – 20:00
martes 10:00 – 20:00
miércoles 10:00 – 20:00
jueves 10:00 – 20:00
viernes 10:00 – 20:00
sábado 10:00 – 19:00
domingo 11:00 – 18:00

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10 opiniones sobre T-Mobile

No se requiere registro
Tu valoración: 1
San Marcos, CA
Came here the other night and customer service here was horrible. I wanted to get a new phone right then and there, regardless if they wanted my old phone or not. The store manager there was gone for the weekend, so I was asked to come back next week. Really? I need a phone now, and have the $$$ to do so.
Lucas treated me as if he was LP and I was going to steal something. He kept making sarcastic, rude remarks… he would chuckle afterwards… didn’t find him funny what so ever.
Miss «Trainee» was no help either. She just followed me around and finally went in the back to hide.
Not coming back to this store.
Auto Parkway is a tiny, but much nicer store (service wise).
Tu valoración: 5
Escondido, CA
Very good service. I been to this location numerous times since i work right around the corner. No one has ever been rude to me. Most people that say management was rude most likely went in there with an attitude trying to get their way. But if you’re calm and talk like an adult to the workers, they’ll gladly help you.
10⁄10 in my book.
Tu valoración: 1
Escondido, CA
If zero stars were possible, I think I would put down that rating.
They don’t care about your time. The employees in the store are talking to each other about non-​business matters, listening to music and not getting the details on the account correct. Be prepared to spend a few hours over several weeks on the phone with the T-​mobile customer support to fix their mistakes. I almost think the approach is deliberate to bait and switch to pay more for the plans as the prices quoted are not picked up in the billing system and discounts they say they will apply are not applied.
Tu valoración: 1
Valley Center, CA
This place has hands-​down the worst customer service I have ever received. The manager was unhelpful and rude. He insisted I call customer service if I wanted just that, customer service. The people on the one 800 number were very helpful, and apologized for how I was treated. It is definitely worth the drive to the San Marcos location.
Tu valoración: 2
Escondido, CA
Very frustrating experience. They spent more time telling me what they couldn’t do than they spent trying to fix the problem. After an hour of phone calls and waiting they finally did get everything taken care of but I wouldn’t return to this location for any future needs.
Tu valoración: 5
San Diego, CA
Absolutely blown away with the level of service! I live in Mira Mesa and will come to this Escondido location for now on. The knowledge level Victor displayed was impressive, but most of all very helpful. His honesty and professionalism was something he should be teaching to other company representatives. I learned information that should have been shared well before now. Kudos Victor and David. You give the sales industry hope. Blessings.
Tu valoración: 5
Escondido, CA
Staff at this branch were efficient and very helpful. Overall great service! I’m so happy with my new iPhone! :-)
Tu valoración: 5
San Marcos, CA
ariana was such great help! she helped me and my family switch over from verizon. she was fast and helped us transfer all of our things 100%. great customer service !!
Tu valoración: 5
San Diego, CA
Help me with my upgrade and Melanie put on the screen protectors with perfection. No complaints. They are awesome.
Tu valoración: 5
Escondido, CA
Had a really good experience there today.
The staff –specially Luis– who assessed me was very friendly, and helpful. they also showed willingness to follow up on my account issue if it doesn’t get fixed fully.