Sky Towing & Recovery

I went up to North County with my son to look at an apartment. While I was inside the rental office, of course my boy had the music going and all that, while he waited for me. When it was time to leave, his battery was dead.
Thank God for AAA and also for Sky Towing & Ash, which came to our rescue. It only took about 25 minutes and like a knight in shining armor, the tow truck appeared.
Ash got out 2 cold water bottles for us – gratis – and proceeded to juice up my son’s Mustang until it started. He told my son that it was probably time for a new battery. (Let’s see if he will take that advice?)
I have to hand it to these AAA-​contracted companies that rush around all over helping people that are stuck. They have a window of time to respond to drivers in distress and must keep to a stressful schedule, DESPITE the sometimes horrendous traffic in North County. Sky Towing handed us a business card that stated «My goal is for you to be TOTALLY SATISFIED with my Service & Response Time.» The answer is a 5 Unilocal STAR YES!

Thank you guys for the good job that you’re doing! Norris did an amazing job changing my battery and terminals for my Lexus and he explained everything to me thank you guys I definitely recommend sky towing if you have AAA!
TOTALLY SATISFIED!

If truck number 404 779 shows up just say never mind. Rudest service I’ve ever received especially for being a AAA member and in a collision that wasn’t my fault. Tried to force us to take to a salvage yard even though it hadn’t been assessed as totaled. Demanded me to empty my car in the pouring rain and take it away with no other options until we pressed to get it towed home. Overall rude, sketchy, and not customer oriented whatsoever.

If I could give less stars I would. I called for a jump start around lunch time and according to maps I was .6 miles away. I asked how long and the person on the phone said 30 min or less and it would be $ 55! I needed to get out of there in a hurry so I agreed. 45 minutes passed and still nobody, I called and lady on phone said let me call the driver and find out where he is and she would call me back. No call back and driver showed up 45 min later so a total of an hour and a half. When he called to say he was there I told him never mind because I had already gotten a hold of a friend instead.

Recieved rude service from a service driver while having him unlock my car. I get it… people try and steal cars… but i had already shown him my registration and such and he still pressed the «i don’t really believe you» nonsense.

My car died on the 78 in the middle of rush hour tonight. I called Sky because they were the closest. I’m so glad I did. The driver, Ben, showed up quickly, was super nice and polite, and even had me smiling on the drive home. I definitely recommend Sky and Ben as your driver.

These guys are con artists, I have AAA, and they refused to tow my truck, unless I PAID! I told them I would not pay, I have AAA, they are rip offs, and wasted a whole afternoon of my time. Call someone else, believe me.

If you ever have your car towed by these clowns, make sure you look your car over COMPLETELY when you pick it up. We found dents and scratches to the vehicle that were not there prior to towing. And of course they act all macho puffing their chest out and disagree with you. I would never recommend this company for any business. 1 star is being nice. The ONLY good thing about this place is the girl behind the counter.
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Was Driving with my Family on the 76 Freeway and had Truck 51 pull out in front of our car forcing me to slam on the breaks to not slam into the side of his flatbed truck. Driver was on the phone and didn’t care/​notice in the slightest that he almost caused a massive accident… Guess he would have been able to tow a few more cars…
I have no Idea how the towing service is but watch out for the drivers.

We called Sky Towing through AAA. It was about 5:30, so definitely full on rush hour because the clutch went out on our car. Remi (I think that was his name) was at our car about 15 minutes later! He was so awesome, polite and worked quickly. He towed our car across town to the mechanic and dropped it perfectly into a space. I couldn’t have asked for a nicer guy to come and help us during our stressful time! From first call to the dispatch to the time our car was dropped off at the mechanic was MAYBE an hour! Can’t ask for better service than that! Awesome job, Remi and Sky Towing!!!

Today I was forced out of a lane by one of their drivers «Michael» per the manager. I honked at him, which he then slowed down to to fake sideswipe me. This was all caught on my dash cam! He then hurled insults and ran a red light. This person lacks intelligence… who is dumb enough to drive around in a company vehicle with the phone number on the side and try to side swipe people on purpose? Perhaps he will win himself a Darwin award. I called the manager who said that he was going to take care of it, however, after reading other reviews about how disrespectful and careless their drivers are I highly doubt it. If you have any run ins with these people please make sure to report it to the police and Triple AAA! I am sure they wouldn’t want to be associated with this type of reckless behavior.

Sky was great… David was courteous and easy to work with… Evan the technician/​driver was professional, friendly, and worked hard with a smile and good attitude… the job was a head scratcher… moving a 20′ storage container up a crazy hill and he placed it within inches! Nice work…

I no longer consider tow truck drivers the enemy after my experience tonight with Sky Towing. My family of five (including my precious five month old baby, toddler and five year old daughter) got a flat tire on the side of the 15 north tonight and my fear kicked into overdrive. Every car that zoomed past us was a threat to my family’s safety. When we saw the lights of our awesome tow driver, it was like an angel appeared and instantly my fears were eased. He was so polite and put his life in danger to keep ours safe. I have a whole new level of respect and honor for tow truck drivers and hope they see my review and never ever tow me when I park illegally :-) :-). Seriously though, my new hero’s!

Nancy the dispatcher was really a bitch. She gave us a very hard time. She made us miss our lunch, late to pick up our kids in school, car not reaching the auto shop at all today only to end up them not towing us and abandonig us just for a simple identification issue. Every single thing they asked of us, (I mean dang, the AAA member was already in front of their face with all kinds of ID’s) we gave them but still they gave us a hard time and didn’t want to tow us. And for the driver, stop calling your dispatcher; it could have been up to your discretion, I mean come on that was the AAA member on the card but still they ended up not towing us, how rude and very inconvenient, what a big hassle for us all! Never tow with them again!

Didn’t use for a couple of reasons.
2 hour minimum wait.
Super pricey. 65 dollars just to hookup and 8 dollars per mile.

Fast, friendly, knowledgeable and reasonably priced. What else can you ask for? Esso did a fantastic job helping me sort out why my battery wasn’t working properly and did everything in about a half hour. Thanks again!

I got a tow at !0 pm tonight. I got a really good driver, fast and efficient. Very nice man. I didn’t catch his name but he is a great representative of Sky Towing and AAA.

I was in such a hurry today that I completely forgot to tip Wes before dashing off, so I hope this will somehow get back to him.
My daughter locked her keys in her car at the gas pump, doh! I came jetting there to help with my trusty AAA card. Wes showed up super quick and had her car opened in scary-​quick time. Good thing he works for the good guys!
Thank you Wes –and Sky Towing, you have a great employee there.

Definitely call and trust Sky Towing!
They were dispatched to me through AAA. Danny called me when he was 5 minutes away so that I could know when to expect him. As previous review indicated… honest, sincere, helpful, courteous and professional! I would add very knowledgable and considerate. (Even offered water and Gatorade!) He very carefully inspected situation to understand how to best assist. When hooking up the car, he even placed some cloths on top of the chain so as not to cause any minor damage to car. Thanks, Danny and Sky Towing!

These guys set the standard in road side service! Call them First. I Received better than expected service. Totally surprised with satisfaction at the end of the day. Honest, sincere, helpful, courteous, professional. AAA dispatched them to jump my dead battery. Levan showed up in clean uniform and professional groomed appearance. (Not typical) his friendly attitude about my issue made me feel comfortable about my poor battery connections which he replaced in a bank parking lot.
Not wanting to pressure me, he suggested a new battery And gave me his number. I declined and 15 mins later, I called dead on the road. He again came in 10 minutes and swapped out a new battery.
I don’t always break down in Escondido, but when I do, I call sky towing.