Elegant Nails and Spa

Came here again with my mom, as she wanted to give this place another chance. The lady who did my nails skipped the massage (which is what i came in for). When I mentioned it, she seemed legitimately angry that she had to do it. I hate this place.

Wham, bam, thank you ma’am. Went there 3 times. Each technician was rough and a high pressure up-​seller. For the gel manicure, they drill and file off the old polish — damaging the nails. They don’t apply primer, so your gel manicure doesn’t last even 2 weeks. The owner is all smiles and laughs, making comments about taking your money. Add being overpriced to the mix.

Best job!!! I been coming here for 5 yrs now and I still get great service every time.

I keep wanting to like this place. I love the nail bar idea and the pedi chairs are cozy. The people and their work ruin it. The first time I went there I don’t remember disliking or liking it. But the last three times I’ve been I’ve had issues. First my gels did NOT stay more than a week. Second time the girl Maria was cutting my cuticles but going further than the dead skin and deliberately cut healthy skin on every nail. It didn’t hurt and I didn’t bleed but I wondered why she was doing it. I’ve had hundreds of manicures and was thinking maybe it was some weird technique. The next morning I woke up and my nails hurt so bad. Like a raw feeling around each nail. Third and last time was my pedicure. I wasn’t in a hurry which was good bc it took ten minutes for someone to come to me. Once she did she was so unfriendly. Didn’t smile, didn’t introduce herself or even say hi. I said hi first! Weird. It was just like she walked up and started touching my feet. Then to final to switch feet she literally hit my leg. Not tap, hit. Just not very comfortable at all. When she was cleaning my nails instead of wiping the gunk on the towel like every other person I’ve ever been to she wiped it on my foot. With the sharp cleaner tool thing. It scratched me as she wiped my nail gunk on me. She tried selling me on gel on my toes and when i said no she got even shorter with me. The foot massage was done lazily and was not enjoyable at all. Lastly she slapped the hot towel on my legs with like all her might. It was such a weird experience all around. The work was even sloppy and it was all done so fast. She applied the second coat and top coat when it was still wet so it was all goopy. I thought she was doing it to prove to me that gel is better or something so she purposely made it crappy.
I didn’t give them one star bc the majority of them are friendly. They remember almost all of the clients who come in which seems nice. So they must have a lot of repeat long term clients. The guy who works the counter and answers the phones is friendly but really obnoxious. He jokes with every single person and does he same but each time about «seeing them tomorrow» and their tab is «a million dollars» and he «wants all of their money». It’s kinda cute but he does it every single time with every client. People seem to think its charming or something.

I have been to Elegant Nails a few times, and used different technicians. I have to say that Leo is by far the best! I had a feeling he would be good when I tried to get a walk-​in appointment with him, but he was booked for the whole day. I really like the new «coffin» shape nall. He’s great at coming up with ideas and gets Mr out of there fast. Although he works quickly, it’s obvious that he takes pride in his work. Definitely call ahead and ask for Leo! (On a side note, who knew it was so hard to get a decent picture of your own hand! Sheesh!)

Love love love this place. Michael is hilarious and always friendly. My mom and I always get our nails and toes done here. They are so sweet when I bring my baby with me and so helpful!!! Toes always look fantastic and just got acrylics and love them!

I always go here for my mani/​pedi. Josie remembers me as do most of the girls. She is always very kind to me. I usually have Lee or Leo do my gel nails and they are both excellent. Lee does my pedi. She knows how I like my nails shaped and how long I like them kept. She now even has my color scheme down and can usually recommend a great new color I would like. It may be a lil pricey for some but it’s worth it for me to get good treatment and get it done the way I want.

Came here for a pedicure a couple weeks ago. Pedicure was fine, nothing special but done nicely, massage was a little lacking. They also took me right away as a walkin which was great. My major issue though is how they charged me. I had asked before we started what the price would be and was told $ 18 and I confirmed that I could pay by credit card as I was out of cash. Everyone was nice and the man at the checkout desk was super chatty but confirmed that it was $ 18. A bit my fault in that I want paying 100% attention as I was packing up my stuff and trying to get out of there, I handed him my credit card and he brought it back with the receipt which I took and left. When I got home and was putting my card away I looked at there receipt and saw that I had been charged $ 19.50. I don’t know where this extra $ 1.50 came from and it really annoyed me that they didn’t mention anything to me and charged me more than they told me. I really can’t stand shady business like that so I won’t be going back.

Well I’ve been here once before and Leo made it an amazing experience! He was very friendly and had a conversation with me. I don’t live in escondido, I live down south in San Diego, so when I am in Esco I figured this could be my place to go. Well I went yesterday and the lady I got this time was NOT friendly at all. I have never had an experience such as this at any nail place. I sat down and asked her how her day was and ignored me! So I showed her what I wanted and she kept insisting I get gel rather than just polish, kinda felt put on the spot. she began to work on my nails and she was not gentle in any way. Then when she finished she didn’t even look at me or say anything. She just walked away and started doing other stuff! She was sooo rude! I was left there not sure if I was suppose to get up or not. Other nail salons put my nails to a fan or in the little machine so I was left confused.
I felt that she had no customer service skills whatsoever and was very rude. She made me feel sooo unconfortable. Luckily Leo works there, he would be the only reason I go back.
Since they don’t wear name tags I’m not certain if this is her name but the box she was grabbing from said Teresa or something with a T. But yes never again with her.

This place… I walk in asking for a manicure and pedicure and just felt so rushed. Granted it was 6:30 pm and they close at 7, but they didn’t seem to mind and the place was packed plus people walked in after me. My pedicure was great, no complaints, but the girl that did my manicure was terrible. She was done in less than 20 minutes and I’ve never had my nails painted so badly before. Some got messed up from me moving and she redid some and they still looked bad. Not smooth and she missed parts of the nail
The fault was partially mine, I should have told her to do it over again, but she seemed like she wanted to leave so badly at 7 and I was just frustrated from asking her to redo nails for a third time. No menu was given, so I paid $ 30.50 for a regular mani/​pedi, no clue how much each cost.
Probably will never go back, I’ve had my nails done much better at cheaper places. They do get one star though for being friendly, but really should change their name to Express Nails instead of Elegant Nails since all they care about is time.

If a wedding party wasn’t there I probably would have gotten better service. Didn’t get any kind of massage and that is what I really look for when I pay for a mani/​pedi! Will probably not be returning

This is the first time I’ve been but let me tell you I’ve been SEARCHING for a place to do nails they way I like. I have been all over and I get mediocre nails for $$. I saw this place had good reviews on google, so in a last min decision I booked my appointment 30 mins out. The atmosphere was so chill, the nail table looks almost like a bar, nail techs on one side and clients on the other. It was friendly, they had large TVs on for entertainment or you could chat with the girl next to you. I came with probably 10 different pics of ideas I liked and wanted to use and Josie was very accommodating and did a great job. I brought my own decals and nail tape because I had a very specific idea involved and she just handled it, I could not be more happy. When I was done almost every single woman in the salon wanted to oohh and ahh over them. I totally recommend them

I have been going to Elegant Nails for over five years.
Maria does the best eye brow waxing and shaping of any one I’ve ever been to. My brows are difficult to shape, but somehow she works her magic and gives me beautiful brows (something none of San Diego Brow experts have been able to do).
I also love the manicures and pedicures. I especially like the hand painted flowers they paint on my toes. I’ve always had a good experience and It’s always nice that the owner Michael, and my favorite Maria recognize me and warmly greet me. I’ve never had a problem.

Just FYI, The technicians don’t seem to listen when you say setting is bothering you. As the customer they practically ignore you and just carry with their conversations in their native language with co workers. Look what happen to me. I verbalized that something was burning. Instead Of stopping she just wiped my toe and kept working. Now I have a very deep acid chemical burn.

Stopped in here because the original place I was headed had a very long wait. The owner/​guy in the front was funny and nice. Not scary and dictatorlike (how most of these places are.)
I ordered up a mani/​pedi with callus remover. She did a decent job, but nothing to write home about. The polish on my toes needed cleaning because of it being on my actual toe versus nail. (I had to ask because she was going to let me leave with it on 3 toes.)
There was very little scrubbing, even less massage on arms and legs. Overall kind of disappointing. I’d go there in a pinch, but not on a regular basis.

My wife just arrived home and said that this nail place was really pushy and $ 45 later for nails plus tip, didn’t mention anything about pricing! Sure, I said «Why didn’t you ask» and she said that they were very busy and started cleaning her nails right away! She had to have a nail redone 3 times as there was a black piece of lint in her coating and the person that did her manicure kept saying «it’s ok, it’s under your nail» and my wife said that it wasn’t…
My wife went to the front to pay and complained to the manager that her nails weren’t done as requested as there was a lint in her nail, so the manager decided to fix my wife’s nails herself. I looked at my wife’s nails when she got home and I said to her that her nails were shaped uneven and she said it’s because they were so busy, they just wanted to get people in and out (numbers game)…
It’s such a shame to have a place like this so close to home… My wife left excited this afternoon, and came home upset… Not cool people! :(

Oh man! I am so sad to be writing this review. I have been coming here since they opened back in my highschool days and I have been coming here since. When I lived in SD i would drive all the way up here just to get my nail done because they last so long!!!
Unfortunately, I came last Tuesday to get my regular pedicure and gel full set, my toes came out amazing and my full set looked fine at the moment. I was in a hurry to get to work since I work in downtown, while I work I noticed that my full set was not worth what I had payed. I pay $ 35 for my usual gel full set and this time I am very unhappy. At first I was like oh its fine, but now after a week, my nails look disgusting. They are un-​leveled, VERY thick (my 11 year old brother even asked my why my nails were so thick and he’s a boy and 11!) and the acrylic was just not very well cleaned.
Sadly, I am going to have to go back and ask if they can fix my nails because at 1 week of having them… they should not look like this.
Hopefully they fix them because I love this place :/

Been coming here for a year and I feel comfortable and relaxed! I don’t like snarky places that make me feel like they are talking behind my back. These girls are very nice and give great leg massages. They always have one of the news channels playing and nice massage chairs.

Love this place I’ve been going here ever since they have opened there doors. They have great costumer service. I will recommend for you to vist them and see how nice and respectful they are to the clients.

I’m surprised to see the bad reviews, i had three co-​workers tell me about this place they told me to go to Lucy but when i went in Lucy was not present so i took a guy manicurist and the last time i had a guy, my nails was messed up. Tony did my nails the first time and today i went in again and i requested Tony he did awesome both times! I just moved here from Northern Cali and im glad to find a place that i can walk-​in to and feel welcomed. Also Maria did my brows and i was letting them grow to get a very clean wax and she talked to me about different options and analyzed my brows, which normally i sit down and they apply the wax and i get up and my brows are too thin! But this place is a very cute. Ill keep returning.