CubeSmart Self Storage

Great place for storage. Not only is the facility clean, they have great customer service. We stored there for close to 4 years and every time we came by they were helpful with carts, equipment and account info. I wish more businesses had the great attitude all their employees have. Highly recommend them to anyone looking for a safe and clean place for storage.

This is by far the best self-​storage facility I’ve ever used in my entire life… no exaggeration. From the staff and customer service to the cleanliness and security of the units, everything here is topnotch. Every single time I’ve called or come in, anyone who’s helped me has been extremely friendly and helpful… which is rare for most places. The prices are more than fair especially considering the type of service you’ll receive, plus they frequently offer deals online so you can get the first month free or half off. Furthermore, they have a moving truck for customers to use and it’s a lot cheaper than renting from u-​haul or other companies. Christian is AMAZING at his job and is usually the one who helps me yet never fails to exceed my expectations. He always greets me with a smile and is a genuine, caring person who goes above and beyond to accommodate customers. I swear I think he’s some sort of superhero and he deserves a promotion or raise to say the least lol THANK YOU to the entire CubeSmart team for making my move stress free and enjoyable. I truly appreciate it :)

Amazing friendly, helpful staff, clean location, secure locks, great pricing AND you can rent their truck to move your stuff!?! I have been using another storage company for the past 16 years, and am THRILLED to have found CubeSmart!

I really appreciate how easy it was to get a storage unit with CubeSmart. The online registration was easy and when I went in person to complete the process the staff were very helpful and nice. I needed to change the unit after a couple days because of the location and the staff were very quick to accommodate me and ensure that my move did not affect my move in discount. I’m very satisfied with CubeSmart.

I was really surprised by the good service at this location. Michael was helpful and very polite. Thank you

Such an accommodating facility. Fantastic customer service and nice units. Reasonable price for size. Very happy with my choice. Even can rent there moving truck for the first time for free! That’s amazing. Highly recommend them.

Finding a place to store my belongings was stressful enough because I didn’t want to pay a ton but wanted a clean safe place. Cube Smart was the first place I went to and the last. I got a great deal and everyone there was nice and helpful. Especially Mike. He was the one I dealt with from the beginning and he is such a good guy. My stuff is now out of storage and I’m happy I went with Cube Smart in Escondido.

What a great service from the team there.
They were superb, friendly, courteous and professional.
I highly recommend them.

This place has great big units and even in the dead of summer, the inner upstairs units don’t get that hot. I wanted to go with the climate control units but after walking into this one and seeing the size of the units, I was sold. They offer great military discounts and the storage units have double accesses which is super helpful if you want to do both sides or have large items on one side. The only problem is that there are no lights inside so you need to bring your own or turn the timer knobs so that the hallway lights illuminate. I like the timers though since it prevents people from just leaving unnecessary lights on. The elevators are large and there is a ton of room for loading large items. The whole complex is gated and you need a code just to get into the gate so all in all, it has a pretty secure feeling.

On July 1^st, 2014 My wife and I moved into our dream home. Prior to our move in date, we discovered that we were closet horders. By this I mean, we had no idea just how much stuff we had horded over an 18 year period. In conjunction with this discovery, we realized that we had to procure some form of storage so that we could smartly and over time figure out what to keep, giveaway or simply throw away. After shopping around for the best possible storage facility (which we defined as best security, cleanness and cost) we found smart cube offered the best of all the above. Upon showing up to their office, I was greeted by Brandi who went out of her way to give me a tour of their facilities, while discussing every facet of the products and services SmartCube offered. It was her obvious commitment to customer service, SmartCube’s clean facility and their sound security setup that convinced me that SmartCube fit our needs as well as our budget. After four months of sorting through our stuff and finally giving away and throwing away the final items, we happily returned to the office to announce that we have come to the end of our (SmartCube) storage facility relationship. I can say that Brandi and Christian’s commitment to customer service was just as positive on the final day as it was on Day one. Their no nonsense, personable and professional approach represents a winning combination and was instrumental in helping my wife and me transition from our old home to our new dream home in as drama-​free manner as one could hope for after discovering a need to emotionally let go of 18 years worth of… stuff!!! Thanks Brandi & Christian

Beyond stoked on CubeSmart in Escondido!
I just recently pulled all my stuff out of my unit — I know why would I write a review if I just left? Well I occupied that space for 5+ years, thats why.
For over 5 years the staff was consistent, so I always knew who I was working with and they were helpful and kind with every interaction. Whether it be on the phone or face to face, I cant remember a time I walked away frustrated.
If you are looking for a storage unit in San Diego county, this place is ACES. Moving and storage can be a frustrating experience and the people here keep you relaxed with their friendly attitudes and exceptional customer service.
Units are clean and property is kept up well also. Its the full package when it comes to a storage facility.
I might find a couple things to store just so I can keep going back.

Hands down, the best storage unit I have ever been to. The general manager, Christian, was very nice and very professional.
The office is clean, bright, and includes free coffee and wifi!
They have a moving truck onsite that you can use. Although I suggest checking their calendar first to see when it’s available.
And they advertised a cheaper price if you reserved online, but the general manager was able to go ahead and do it for me while I was in the office.
If you’re looking for friendly, clean, and professional… this is the place for you!

Best storage facility in north county! I’ve been a customer at cube smart for the past 10 months and they continue to provide me with the best service possible!
I own a small business and I store all my excess stock there. About once every 3 months I shop around to make sure I am getting the best deal possible and cube smart continues to beat the competition!
Doesn’t matter who you deal with, Alfonso, Brandi & Christian are always 100% accommodating!
I highly recommend this facility!

Never thought I’d write a review for a storage facility but these guys earn it every time I visit.
Christian, Alfonso and Brandi continually exceed any expectations I might have, are always very helpful and have great attitudes to boot.
Their pricing beats local competitors, the facility and the office are clean and attractive and the free truck is a great perk, too.
Great job, you guys!
Highly recommend, an easy 5 stars.

Nothing like Storage Wars haha. I think some people run their business in here but shhhhhh dont tell.

i looked around for the best deal around, i looked at about 30 places within 10 miles of my house before i went with U-​store it.
price wise on a per month basis it was a little less than competitors.
they were very accommodating, great service. you get the first 50 miles free on the truck, and honestly keep it local, the truck is a moving truck, we had no ramp on it. we had to move in on a sunday and although they close at 3pm (gates stay open until 10pm) they let us keep unloading the truck.
not only did i receive the internet discount i asked for, and my first month free, they were offering a two month free discount if you book a smaller space, and he extended it to my unit without sweating anything.
their circular locks are well priced and more secure.
it’s an easy to get to location, and very safe.
i’ve never had a better experience from a storage place (i’ve been using storage places since 2004, going to 5 different storage places)
Pros: great service, pricing, location and sizes.
Cons: if you’re going more than 30 miles on the truck, get a different truck. it’s fine for a dozen miles or so, but it’s about 8’X12’ and it has poor visibility. plus under 50 miles, all your paying for is gas, and that’s nice and cheap for a local moving truck!

Cheats…
I was planning to move into another storage facility but at the last minute stopped by here, lured in by several huge yellow banners stating Buy One Month get One Free. I’ve seen this deal at other places and it seems to be a common marking ploy for Storage companies.
Okay, I go in to tour the place. U-​Store-​It looked okay, it was acceptable. I purchased the rental lock and locked up my unit. So I’m filling out the paper work and I get the amount due or my first month. No discount?! I asked the guy about it and he said «You have to book an appointment through the Internet to get the discount» HUH? You have HUGE friken banners stating Buy one Get one free. Nothing about going through the Internet to get that deal. He says to call corporate after I finish signing the paperwork and they’ll fix it.
I was deep in it at this point, and I thought no problem I’ll call corporate and they’ll make it right.
— I moved in that day. Afterward I called Corporate. The representative was nice, saying there must have been a mistake, but I had to work with the Escondido owner to fix the situation. They couldn’t do anything but help contact the owner at the Escondido Office. She tried calling the owner. no answer. She sent an email, no answer… After going back and forth with corporate the rep said I would need to get the contract canceled, then do a new one. Of course, when *I* call the Escondido U-​Store-​It, nobody answers the phone or returns messages.
In the end I never got anything resolved with these guys. Just that I had to go through the Internet to get the deal.
At a minimum it’s deceptive advertising.
— Rule of thumb. Always be prepared to walk away from a deal no matter how much it may inconvenience you.