Petco

I really want to like this place — my daughter wanted a fish for Christmas, and I ended up here (longer story). The first thing I noticed is that there were crickets EVERYWHERE. I wasn’t sure if my lack of sleep was the reason behind this, and then I noticed they had crickets in a garbage can — I’m sure they are food for some animals. But, the lid was off, and the crickets were hopping out and were all over probably ¼ of the store. My daughter who is 2 thought it was hilarious. I tried to tell an employee, but he looked at me with a blank stare. Guess he didn’t care. Well, onto the fish. I looked down, and there were two dead fish on the floor. Really? Again, my daughter (thank goodness) thought this was something great to talk about. I didn’t know what to do — leave them? move them? Again, I tried to tell the employee, but that didn’t work. I just don’t get it. Other places to go to. Pretty gross if you ask me.

THIS IS FOR VETCO — my dog has never had an issue with vaccines. I tried this for the first time today. Within 30 minutes of getting home, my dog had a massive allergic reaction where I had to go to an emergency vet. The customer service number on all the VETCO information gets you no where, never to an actual person, and simply says, «see a vet» and is completely pointless. STAY AWAY FROM THIS SERVICE.

Omg I love Sam she is so sweet, loves your animals and does a great job grooming. I took my cocker and lab to her and she did an awesome job. I have been going to this Petco store for some time and Sam is for sure my favorite.

Such friendly staff at this location. I took my dog in to get his nails cut. When I first Wales on I was greeted by the cashier. She was very energetic and friendly. I took my dog into the grooming and she started his nails right away. He usually doesn’t do so well with getting his nails cut but she was amazing. At first he was a little tense and she took the time to calm him down by petting him and talking to him all calm. I wish I remembered her name because I would recommend her. She had short hair in her 50’s maybe. Great, friendly staff at this location.

All the snakes are covered in mites. I used to go to this location because its close to home to get frozen rats for my Red Tail Boa and Kingsnake. being a ‘snake person’ i always check out their collection. not once have i been there and not seen the snakes soaking in their water bowls trying to escape from being covered in blood sucking bugs. young snakes (which are all they sell) can die from mites. reptile owners passing by can bring the infestation home with them and infect their pets. if you look in the snake’s water bowls you can see all the little black bugs at the bottom of the dish. its appalling. its animal cruelty, intentional or not.
last time i was there they had a young red tail in shed with its humidity at 35% which is WAY TOO LOW for a red tail that ISN’T in shed, it should have been closer to 80%
I understand that this store is probably run by people who are not experienced in snakes and probably don’t understand that they are, in fact, slowly killing the pets they are trying to sell. Maybe petco should take snakes off the shelves if they can’t properly train their staff to take care of them.

UPDATE: I stopped in here last Wednesday to pick up dog food again. They were out (again) of the type that I normally get. However, they had two smaller bags of the stuff I needed. The only problem was that the price was more expensive. Cameron, an employee, gave me both smaller bags for the price of a bigger bag. He was very courteous and provided great customer service. He definitely deserves to get recognized for his help.
Easy bump up to a 4-​star. This is the great customer service that will keep my coming back.

I come here because it’s close to home. The store is pretty clean, well stocked and not usually busy so it’s easy to get in and out.
My experiences with the staff have ranged from absolute indifference to «are you finding everything ok?». It’s more often toward the indifferent side of the range, though they’re usually at least pleasant in their indifference.
Petco Rewards makes me feel like I’m getting something for free, which I like. All in all, this place is A-​OK.

Worst self wash dog facility I have even been too

Its funny, I really have no issue with Petco. I have one close to my office and to my home, yet I tend to pick PetsMart over them time and time again (and drive further to go there!).
Can’t put my finger on it, but I think it is just the appearance of the stores. They are always so dark. There is never more than one checkout lane open. And it just doesn’t seem fun to shop there. Dumb, I know, but true!
Prices are fine, its a chain, so it is what it is. Parking at this one is aplenty, but being it is across from Park Meadows the in/​out can get pretty messy. So watch out!
Still, it is an a-​ok place. I go here whenever I can’t find what I need at PetsMart and they do have all the Caesar Milan (aka The Dog Whisperer) merchandise — which if you are a dog lover you will like!

PetCo is pretty much the standard spot for anything dogs, cats, fish or your reptilian lover. Although being in the Park Meadows shopping center this PetCo is somewhat older in appearance but still gets things done with rows and rows of pet supplies.
One reason for the 3-​star rating is the fish area. For some reason every time I go into this store the floor is soaking wet and «Wet Floor» cones are everywhere. I think it might have to do with their overloaded goldfish tank, but I’ll keep the speculation to a minimum.
We’ve just acquired our second dog (beagle/​schipperke puppy) who is now six months old and we’re going to try the obedience classes at this location. For the cost of $ 100.00 you get six week of training with a licensed instructor to help with everything from the basic «Sit» and «Stay» to more advanced off-​leash activities. OK, so I sound like the brochure but will get back to you on the results.