Encinitas Self Storage

everyone at Encinitas Self Storage is very helpful, friendly and professional.
we have used them off and on for a few years. getting ready to downsize our unit tomorrow!

I’ve been in several storage facilities and by far this one is the best! Not only conveniently located and easy to get to my second floor unit, it is always clean and the staff is very helpful and friendly. I also love the 60’s piped in music, makes organizing my storage more fun!

Great customer service. Didn’t think that I could be impressed while renting a storage unit. Encinitas self storage is lucky to have Marina as an employee.

Great location, well maintained and secure storage make this a great option for storage in Encinitas. Customer service is very helpful as well, I had to close my storage unit and it was a no hassle no frills closing and they even refunded my prorated amount that I had pre paid. The true test of a company is not when you sign up for service, but when you have to cancel. These guys passed with flying colors.

I have rented from this place for almost a year and I have to admit that I was a little concerned in the beginning when the original quotes that we got were different when I actually arrived to store my items. It turns out that there was a change in management but nevertheless, the new managers were very professional and honored the originally quoted amount although they said the actual amount would have been hired.
The new management staff was very helpful on the few occasions that I interacted with them because I chose the automatic debit method but one individual who I saw frequently was Alan who was always so kind and courteous. He made sure everything was okay when I was in my accessing my unit and I appreciated his professionalism and friendliness. Overall, I would certainly recommend using this facility to store your items.

LOVE this place! Great location. Great rates. Lots of unit size options. Secure. Clean. Friendly. What more could you ask for? (Except maybe door to door service, ha!)

These guys have the best customer service I have seen. Deborah was super helpful explaining and showing all the options and provided guidance for our upcoming move. I am so happy I found them! Deborah even coordinated with another location for me to make sure I got the best deal, the right size and at the right time! They also have a truck they let you use for free for your move! I am thrilled!

I must say, this review is a long time comin’ as I have been a customer of theirs off and on for over the past 8 years. I haven’t compared their prices to other storage facilities but I would imagine they are reasonably priced to their competitors. Even if they were found to be higher priced, I would say absolutely WORTH IT!
The facility is so well kept. The layout is pretty good for the site and getting in and out is good as well. They have an on-​site manager so the property stays physically secured by gates at night… and having presence on site over night is a huge plus.
Management has changed a bit over the years (to be expected) but every single person who has run this facility has been top notch and their pride in customer service has always greatly shined.
Wide variety of unit sizes, clean facility, well lit, safe, very great Encinitas location, and office staff is always beyond helpful and kind. I’m honestly a little sad that I’m leaving because while they were taking my money every month, I actually enjoyed coming in to pay my bill and interact with them.
I rented multiple times interior in the D building, main floor. This last time I had a roll up exterior unit in H building. Both buildings are (I think) the best for access as you can just drive straight in from the entry gate. If you rent on other floors besides the grade level, they have electronic lifts to bring your things up/​down.
I highly recommend storing your stuff here. And in the future if I need to store again, I will hands down rent from them in a heartbeat!

Convenient, clean, great rates, excellent customer service.

Stay clear! cant believe the good reviews! They are very unprofessional and rude had a storage there for some time. The previous gentleman and his wife were always nice and helpful. The present management is awful they renovated and increased my rent twice in a year. The manager is extremely rude a middle age lady. Don’t ever be late on the rent because they clobber you with all sorts of late fees. They power sprayed painted the interior hall ways once and ruined some shirts and never reimbursed me.

This place is awesome! And Karina is the best! Best storage place in the area by far.

Shady shady shady and did I mention shady? Front desk girl was extremely rude to the point where I decided to move my stuff to another location. I didn’t like the security layout either better prices near by also.

I have had to use storage facilities in a number of different urban locations, both East Coast and West Coast, as well as in two major cities on the West Coast, San Francisco and Los Angeles. ENCINITAS SELF STORAGE facility hands-​down is my number one choice of a five-​star facility! A year ago I returned to the Encinitas area after a two –year sabbatical in San Francisco. Without any hesitation, I returned to the storage facility I had used for a year prior to my stay in the bay area. I had no hesitation returning to the ENCINITAS SELF STORAGE facility since my previous experience was such a good one.
One employee does stand out for me… his name is Alan and he is a maintenance worker at the facility. I am mentioning him because I see him virtually every time I visit my stored items, which is quite frequently. Alan is extraordinarily courteous and respectful and makes it a point of making sure I’m okay since I am a woman and usually alone in the interior of my building. I am extraordinarily grateful to know that he is there watching out, and is aware of my presence since in most of these facilities, there’s not a whole lot of traffic in and out of the facility. Alan is a hard worker, too, since I see him cleaning and maintaining the buildings and grounds as I’m driving in or out of the facility. It’s good to know that ENCINITAS SELF STORAGE selects such great employees.
I’m very happy to recommend this storage facility on Unilocal

I’ve used Encinitas Self Storage a few times, and I’ve always had good experiences. Most recently, I had two units as I was moving between houses. I got one unit then realized I needed a second. The staff found one in the same building to make it easy on me. They were also patient with me as I asked to see several units as I was unsure of the size I needed. Last weekend, I emptied out one of the units much earlier than I expected, and they kindly let me close it out even though I didn’t give the required 30 day notice. They also offer 50% off the first month!
The facilities are well kept and clean. There are carts available to use to move things, and there is a dumpster. The only slight down side is the access hours are regulated, and it is hard to get in during the week if you’re working typical hours. But it is worth it to know your stuff is safe.
Both Monica and Deanne helped me during my multiple visits, and they both provided excellent customer service!

Excellent customer service. Deanne was able to work with me on a short notice move and waived what could have been some costly charges. The autopay option was great as well — I never had to worry about forgetting a payment. I was very satisfied with my experience.

What a great staff & property! Thank you for making my move as smooth as possible! Monica & Deann were very helpful. thank you so much for also honoring to have the admin fee waived!

I was nervous about picking a storage unit when I moved to Southern California from previous terrible experiences, however Encinitas Self Storage was incredible! They are a bit hard to get on the phone, but always return your call shortly after if you leave a message. Other than that, there is not one thing wrong with this place. It is clean, professional, the gates and locks work just like they say they will, the staff is friendly and attentive and answers emails almost immediately if you write them. Excellent experience all around.

We have had a 10×25 storage unit here for about 15 years. They have always done a good job, treated us fairly and maintain a first class facility. It is a great location and is easy to get into and out of. Prices seem competitive. We are and always have been pleased.

Encinitas Self Storage is hands down the best storage facility I have ever rented from! They have had excellent customer service from day one — with such willingness to help and answer any questions, along with taking the time to explain and find the best unit size for my needs. I highly recommend renting with Encinitas Self Storage if you are looking for a place in the area. Manager, Deanne, is super helpful, professional, and positive attitude!
The facility is clean, organized, secure, and easily accessible — located conveniently off the 5 and Encinitas Blvd. Thank you Encinitas Self Storage!

I am amazed that I am writing a review for a self-​storage facility, but Encinitas Self Storage has inspired me.
This is a great self-​storage facility for the usual reasons, but this place is also unique for a few reasons. The most important being that they accept packages! Yes, you heard me right, with a rented unit at ESS and just a bit of paperwork, I can have packages sent to my unit via FedEx, UPS etc that require signature. They actually accept the package and bring ti to my unit. This is an awesome service and they do it beautifully.
No other local self-​storage place offers this, and it is an invaluable feature for me.
Also, they are just nice people with a nice facility. Everyone at the office is nice, the payment process is easy, and the facility is immaculately maintained.
Fort your self-​storage needs, Encinitas Self Storage is THE place.