El Camino Self Storage

I was contacted by El Camino Self Storage yesterday to see what they could do to help as they stated it was not their intention to harass/​threaten. They worked to assist me with removing a fee and also scheduling their truck to help with my move out of their facility which is greatly appreciated. Also offered additional suggestions as the consignment store and computer equipment, thank you. This is how business should be conducted and I hope we all learned from this. I can only upgrade to 3 stars as I feel personally it is youth at work here and not experience, experience would have treated this differently out of the gate. But Krista did a good job and I want to publicly thank her and also acknowledge that the storage facility did try to help. Thank you!

This is more of a service announcement than a review. But, I think it’s kind of important, seeing as I’ve been looking for a place like this for years.
El Camino Self Storage has an E-​Recycling Center that is open year-​round.
I don’t think a weekend goes by where I don’t look at a pile of old computer parts and equipment by the door and tell myself that that weekend is the weekend when I finally get rid of all of that junk. In contrast, I don’t think there’s a sign advertising free e-​recycling that I don’t either snap a picture of or put a reminder in my phone for (and subsequently ignore) to ensure that I remember to load up my truck and make a visit. Well, this storage place, tucked behind an L.A. Fitness in the very back of typically empty shopping center, is home to a dumping ground for all of that crap that has been collecting dust in your garage ever since you first threw your broken Commodore 64 in the corner.
«What is this? E.T. for the Atari 2600? Should I get rid of this?»
Yes, you should. No, it won’t eventually go up in value. Ever heard of emulators on your PC? Recycle all of that crap, my fellow Unilocalers. You don’t need those three projection screen TV’s stacked up in the den now that you have a few flat screens. You’re never going to get that old laptop fixed and it looks ugly serving as a stand for your new monitor anyway. And for god’s sake, no one wants to play your Sega Genesis with you; no one cares if you can beat Mortal Kombat and you have to blow in the cartridges to make them work anyway.
Recycle it.
All of it.
Do it.
Now.

Love this place. So far no problems. Rented for approx one year. They call me every month if I forget to pay snd take cc over phone. Cutest service.

Previous employees aside, this storage company was my first customer service in Cali. Krista has been a great help and is very knowledgable. From fees to use of the storage in general, everything was upfront. Always promt in returning e-mails.She sets the bar for anyone in this business. Also received help from two other employees, I think Bonney and a younger blonde who works weekends. Sad to leave, but our new apartment comes with storage. Highly recommend! Only one drawback loading ramp positions you in the way, unavoidable I guess. Other wise awesome experience.

Do not rent here.
I was a tenant for 8yrs. Too lazy to move but should have long ago. New management raised by storage fee $ 14 a month without notification as they mandate automatic payment. Not big money but without notification is really criminal. Now after 8yrs as a tenant that never complained, they give me 20 days notice in the mail that they are remodeling and I will need to move. I’m moving alright, to a place that is properly managed. Will never rent again from this company or it’s affiliates. Tim, you’re an idiot, I hope you are soon fired.

This seems to be an honest business. The employees have been very friendly and helpful. I found the «free» truck useful (not actually free– $ 20 for insurance was required) although the truck had a hole in the roof which got some of my stuff a little wet from the rain. (What is the insurance for if they aren’t going to repair the truck, I ask?) The storage space seems clean and dry and I feel pretty comfortable about leaving my belongings there.
My only real gripe is that their business hours don’t seem especially long (I’d have it open earlier… and for longer on Sunday) and they appear to be closed on a lot of holidays. People move on weekends and on holidays and not having full access to their storage units at these times is rather inconvenient.