Just Tires

I had been shopping for 2 pairs of tires for my 2007 Camry and got a fantastic deal at Just Tires. Henry and Jose were great and explained the performance and cost differences and looked up what would be just the right tire for my needs. After calling around some local shops, I realized they not only had a fair price, but they had the tires in stock. They had them all installed, balanced and aligned in less than two hours! The folks here are super friendly and I thank them for a job well done! They even filled out the rebate form so I could get $ 60 back from Goodyear. A++++

Amazing service very nice people great affordable prices for tires and Auto service. They are open when others are closed. Like the operation. They have excellent tire alignment machine precise and great work. Clean location and great spot next to delta sonic carwash. Elmhurst best shop in the area. Close rt 83 and on north ave.

Not worth my time on this or breathe, & this particular location of Juts tires has had our business a few times and enough is enough. They don’t communicate with you aswell as they should, their prices are a bit overpriced & they go ahead with things without your consent. For me and my family we wont be returning to the Elmhurst location at Juts Tires. The manager there is very rude! Not worth it, time or the dime!

Horrible service. Stood in line waiting for the individual to greet me but was ignored for 15 mins. While he chatted away with another customer. Should’ve at least have said «hello will be right with you». I ended up leaving and went to jiffy lube across the street.

I have been going to this Just Tires since 2004 and the staff is always courteous at this location. Service is prompt and competent. Only thing lacking is the waiting room with no bottles of water or a water cooler in the waiting area on my recent visit.

HORRIBLE CUSTOMER CARE! I was an hour away from home when my sensors started warning me «WARNING TIRE PRESSURE DANGEROUSLY LOW» I pulled over and could hear the air leaking and my tire very low. I quickly Googled tire shops and since it is Saturday most were closed but just tires was 10 min away from where I was. I got there about 40 min before closing time and the rude guy at the front, with dreads, quickly told me they couldn’t help me bc they were going to close soon. I told him it was an emergency I was about to be stranded but nope he just shrugged his shoulders basically saying it wasn’t his problem. I asked if there was ANYTHING they could do for me and he just nodded his head no just gathering papers not even looking at me while I spoke. So there I was an hour away with my 8 yr old in the back seat and these a-​holes couldn’t do ANYTHING. It was an emergency I could have gotten in an accident in the condition my tire was! I understand it was a Saturday we all just wanna get home on a Saturday but seriously to turn away a customer knowing they are basically stranded and could cause an accident is just HORRIBLE! I work in the medical field yes it’s a completely different type of job but if we have a patient, with an emergency, even one min before closing time we take them in! SCREW JUST TIRES and its shitty employees! Go to Walmart instead, better service there!

Keep driving!
I have been coming here for 15 plus years but haven’t bought a set of tires since 2010. The only reason I went back was I had a flat on one of those tires and thought I could get repaired under warranty. Nope.
$ 39.95 for a flat?
Not biggest problem… customer service? Nope. needed to keep going to the service bays to flag down some smarmy kid who really didn’t want to be there. Come to think of it, I observed only one Tech guy that was pleasant.
I will never go back and never give these malcontents another dime. The whole experience was unpleasant and no way was I going to leave my daughter there to wait for the tires. Get a clue– you’re in a service, people business. You stink at both.

My experience is mixed — they did a alignment on my jeep which other shops couldn’t do (just tires happens to have a strap on type sensor) but the good stops there-​they installed one of the adjustment cams backwards. I had noticed it after driving home that way– when I returned they said they didn’t have time to fix it and to come back the next day– when I showed up the next day they said the tech called in and to come back at 1:00. When I returned at 1:00 the same guy at the desk that said that morning they had no tech that could operate the alignment rack proceeded to fix my jeep. ?? Wait– a few hours ago he didn’t know how to operate the machine but now he does– not very reassuring.
So

These guys saved the day for us. After an hour into a 7-​hour journey pulling a boat, we had a blow out on an odd sized trailer tire which they did not stock. However, they quickly made a few phone calls (at 7:30 a.m. Sat) located a tire, had it delivered and installed it in less than 45 minutes. Car, boat and trailer were back on road again in a heartbeat. These guys were friendly and efficient. I have only good things to say.

Scroll down and click on «filters». I don’t think its the chain thats terrible, just this location. A friend needed new tires this weekend and this place came up in conversation. Everyone had a bad experience here and we all feel like they just don’t want your business. My husband and I both had a tire blow out after just a few weeks and they would give me nothing as a credit and after a lot of friction gave him 50% credit. These were $ 275.00 tires. When I went to pick up my car I stood there for at least 5 minutes while 5 employees were talking at the counter. No one would even acknowledge me. I will never go back. Who is running that place?

Stay away. I called and ordered two tires. They told me the tires came in, I made an appointment, arrived, they begn working on the car. After 45 minutes they tell me they can’t find my new tires. «We looked everywhere». This was AFTER they removed my old tires. They told me they could put «temporary» tires on, then I could come BACK and have my new tires put on another day. No thanks. I told them to put my old tires back on. I’ll go somewhere else where they know what they’re doing. p. s. to read ALL of the reviews, not just the positive reviews displayed here, scroll down and click on the (Filtered) link below. Read ALL REVIEWS to hear about the experiences of others at this shop.

I made an appointment online for new tires and oil change. When I showed up I was told to come back in 1.5 hours. Then, over 3 hours and 4 return trips later, they were still not done. When I asked for a resolution to this situation, the tech offered to skip the safety and alignment checks so I could leave faster. Very unprofessional. Will never come here again.

HORRIBLE. I needed 4 new tires so I thought a place called «Just Tires» made sense. Not the case. I made 3 VISITS TOTAL, and then had to have a friend service it after that! The first time, they pinched a tube so the tires wouldn’t hold pressure. The second time, while fixing what they broke the first time, they tripped my tire pressure sensor and claimed they couldn’t get the tire pressure light to go off. I went home and checked the tire pressure, and the tire pressure light didn’t go off because they didn’t put enough air in them. The 3^rd time I went I told them to look at the sticker on the door of my car for the appropriate tire PSI, but somehow still they underinflated them. Finally, a friend of mine added air to the tires and the tire pressure light finally went off. The whole ordeal spanned over a month, and each time you go you should plan on staying at least 2 hours.

Slow. Took a little over 2 hours to get 4 new tires. They told me how much the tires cost but never mentioned all the additional charges which I guess was my fault for not asking.
Of course I get e-​mailed a coupon the next day for $ 50 off.

Service is decent. The price for tires really can’t be beat and if you give them your email address they’ll send you a coupon for $ 25 off.

I wouldn’t go back. young kid a desk is a punk, and rude.
took 1 hour to change my 2 tires. slow.
next time i’m going to the small town shop.

This was my first trip to Just Tires and they fixed a flat tire on my car in a reasonable amount of time and did not try to upsell me on any additional service nor scare me into a new set of tires. The guys were nice, the prices were reasonable, and the service was good. I will seriously consider going back when it is time to replace my tires.

I have been going here for years. I took my first care here and many since. 10 years later they are still the same. EXCELLENT ! These guys are not out to screw you. They are honest and take customer service an extra step like screwing the spare tire and pan back into place UNDER my minivan. WHO DOES THAT! They can get most tires you need the next day. Their prices, warranty options and service offerings are amazing.