API Auto Service

I picked up my car from the VPC and it had a spare tire on it and the regular tire’s valve stem had apparently broken off during the shipment. I was referred to API by the VPC so I called to see if they could help me. They were kind of busy and it was toward the end of the day, but they said to bring it over and they’d work on it. After taking a look at it, they replaced the metal TPMS stem with a rubber one (they didn’t have the TPMS valve stem in stock) and were done in about 20 minutes. The price was right, too!
Jeff and Brian are fantastic people and if I lived in that area (or even within 50 miles), this is the first place I would go for car issues. Thanks guys!

Amazing service! We picked up our vehicle from the vehicle processing center down the street and had a dead battery. Cold called this shop and they not only replaced the battery (had it in stock or would have gotten it for us) and then did a safety check on the car to make sure it was safe to drive six hours to our new home. Fantastic service and wish we lived nearby so we could use them as our primary mechanic!

Found out when I dropped off my car at the VPC for shipment overseas that the emergency brakes were not holding. I don’t use the emergency brakes so it was frustrating to find out at the last minute especially with a l flight out 6 hours later I was in a bind.
Fortunately Brian and Kevin at API which is located right next to the VPC took great care of me. They squeezed me into their already busy schedule to see what was wrong. It ended up being a simple fix that Kevin quickly performed and put the brakes back together again all in 1.5 hr. This enabled me to meet my original vehicle drop off spot.
Brian and his team were a life saver. Even if they were not able to fix it away they have a system set up to do a POA for them to deliver to car down to the VPC once it was fix, while I was overseas. Great job guys Thank you again!

I have been bringing my old ’99 SAAB 9 – 3 here for over 10yrs. The service managers Brian and Jeff, and their mechanics are professional, knowledgeable and friendly. They have always gone the extra mile to make the experience as painless as possible. With their bigger shop that they moved to a few years ago, they also expanded their services to include many other models.
They are just a few miles from Enterprise Rental Car, so it’s easy to have Enterprise pick you up or drop you off at there shop if your car needs to be left overnight.

I have been a customer with API since I bought my Scion xb in 2005. My car has over 250,000 miles and is going strong thanks to the routine and repair services of API. I have used API for all of my routine maintenance and several unplanned repairs and have always received great service and quality work. The customer service team of Brian and Jeff provide friendly and professional service and a comprehensive explanation of the work being done and why. The mechanical work itself has been great — reliable, quality work. Although my car is an economy car, I have received the same service, treatment and quality work had I brought in a high-​end car. API offers great customer service, fair pricing and honest assessments. I highly recommend API for any customer with any car.

I recently took my Mercedes to this shop for repair because after owning the car for 12 years, I am tired of the pretentious attitudes and high prices of the dealership service department. API is a great alternative. The people who work at API are familiar with Mercedes cars, have the right tools to service them, and are able to get the right parts. Most importantly, they are friendly and make their customers feel valued. I plan to continue taking my car to API for future service needs!

These guys have worked on my 2000 SAAB ever since we moved to MD in 2009, and I am very happy with their work, honest and professional appraisals of repairs, and excellent customer service. As an example, they honored a 12-​month warranty on a water pump they replaced 13 months later. I recommend them without reservation.

We’ve been sending our cars to API for a while now and I have to say that I’m thrilled with them. They are honest and trustworthy, which is uncommon in today’s auto industry. They always diagnose and solve the car problems quickly so I can have my car back in time to get my kids from school… couldn’t be more thrilled with them.

My brother-​in-​law recommended API and raved about their service. I recently moved to the Baltimore area and was worried about finding a good mechanic in the area. It can be very difficult to find not only a good mechanic you trust, but one with reasonable prices. API has great customer service, reliable mechanics and very reasonable prices! I would highly recommend API – they don’t coax you into getting repairs that you honestly do not need.