Jiffy Lube

This was my first time at a Jiffy Lube, and it was a great experience. The staff were all courtious and helpful. I will definitely return to this location in 3000 miles!

I came in hoping to get a quick oil change and eh, not as fast as I’d like but only because both my brake light and turn signal light is out. However they said they can multitask, so we’ll see.
This is my first time with this vehicle and at any Jiffy Lube in years. The staff here are very courteous and don’t press you too much about additional recommendations.
The price is kind of high but probably average for an oil change.
Replacing the lights wasn’t too high though.

Fast and friendly. Came on Saturday morning for an oil change and was attended to immediately. They did the standard selling of profitable side jobs, which I really can’t blame them for. Such things are expected at these sorts of chain joints. I politely declined all the extras and they were completely fine with it. They took the Unilocal coupon without hesitation. My only complaint is regarding the oil drips and splatters beneath the oil filter. The angle and placement of the oil filter in my SUV does not lend to easy removal. The only way to cleanly do it is to remove a few extra parts and make sure the oil is well drained prior to removal. That hassle is why I chose to take my car to a shop versus going at it on a lazy morning. They unfortunately did not go the extra mile in this regard, probably to save time. The speed (with a little sloppiness) showed, was in and out in about 15 mins. Overall, a fast and decent job, I just wish it were done more cleanly under the hood.

Great fast oil change! They excepted the $ 10.00 off coupon for a Unilocal checkin. This helped out a lot off my signature oil change. Staff was friendly and courteous. They did a fast job for the change took only about 15min with one vehicle in front of me. The only flaw was that they did not vacuum the back floor they only did the front floor. I still was please over all for the fast service.

Great service. I paid more than I wanted but I like being told what is going on with my car. Most places don’t even offer it and Seth was great at explaining the benefits. I will be back again.

Awesome customer service, awesome car service, and awesome conversation. The best Jiffy lube in Maryland

quick. complete. and competent. they were up front right away about the cost and didn’t try to upsell my life away. thanks.

Cons: The don’t check everything they’re supposed to, and they make false claims in an attempt to upsell you. One of my headlights was burnt out and they didn’t even mention it. I was surprised, JL usually jumps at the chance to charge me for a headlight bulb. They also asked me THREE TIMES to change my cabin air filter. No means no. It wasn’t dirty. On the third attempt, the man told me that it’s hurting my gas mileage to drive with a dirty cabin air filter, which is a complete LIE. After hearing that I couldn’t leave quickly enough, and I won’t be back.
Pros: Fast, friendly, waiting area was clean, oil was changed, car was half-​assedly vacuumed and windows washed. Wifi was available but it’s uselessly slow, not that I go to jiffylube for the wifi.

Awesome service!!! John was professional and knowledgable, and I appreciate him taking the time to communicate with me about my cars service requirements. Excellent experience, I will be back!

Since I started coming to this particular Jiffy Lube a couple years ago I haven’t looked back.
I used to go to the one on Route 1 in Laurel (next to the Denny’s) but I ALWAYS felt like I was being taken advantage of… which is my #1 pet peeve when it comes to dealing with car maintenance, car purchasing etc. (ESPECIALLY as a woman).
As a female I appreciate the way the staff treats me at this location.
I will continue to recommend this location to all of my friends in the Laurel/​Savage/​Jessup area.

I went to a different jiffy live and was treated poorly. Found this one on Unilocal and have it a try. I was SO impressed. They were quick, thorough, and communicated well with me. I drive a lot of extra miles to come here rather than get service done at the nasty one down the street from me. Also, these guys speak English.

There’s a reason they are called Jiffy! I was in and out in under 30 minutes. Also everyone was very courteous. Gotta love Jiffy Lube!

Excellent service. Fast, too. Good price.

I love Jiffy Lube for oil changes, and not only because of the coupons. They are really quick and super friendly without making me feel skeevy. I mean, yeah, I may be a MIL* but they don’t make me feel uncomfortable– just taken care of…
Anyway, everyone is usually in a great mood at this location, making jokes and greeting customers. I can barely check my texts on emails on my BB before my truck’s oil change is finished. If I’m having an issue they point it out but don’t pressure me to buy anything, especially if I’m short on time.

Fast and friendly service. Manager is really good in the art of the up-​sale. However, the vacuum cleaning was weak and my windows were dirtier after they cleaned them.

Today’s plan of action: Go to Frank’s Diner, eat pile of biscuits & gravy, get oil change, wash car. Oh, I can do all of these things on a convenient stretch of Route 1 in MD? Win!
I ate my pile of biscuits & gravy, then headed on down to the local Jiffy Lube. Let me tell you, the drive out here to get the oil change was worth it… I was in and out in under 30 minutes. And these were no ordinary mechanics… no, they were models of efficiency and friendliness. They changed my oil, replaced the filter, topped off my fluids, aired up my tires, cleaned my windows and vacuumed my car, all for a reasonable price. Guess what? No line, at all. Oh, and did I mention that the Jiffy Lube is right next to a gas station and a car wash? 5 stars, Jessup Jiffy Lube, for the convenient location and the stellar service.