Elk Grove Pool Service

Our family couldn’t be happier with Todd and Elk Grove Pool. Amazing customer service and Todd has made owning a pool a joy.

Glad you posted those emails. Wish I has thought of it. Describes the situation perfectly.

Super awesome customer service, quick response time, very friendly and knowledgeable employees. They turned my super green pool into a nice pretty blue color in less than a day *and* they did it for less then a hundred bucks. I would definitely recommend them to anyone who doesn’t want to swim in algae infested waters.

Reasonable price for reliable service. Todd Trice, the owner, takes his business and customer service seriously. We worked with two pool maintenance companies before Elk Grove Pools, and have been with this company for ~5 years. He’s certainly competent; knows the business. But equally as important, he communicates well – tells us when we need to do something, when parts need replacing/​offers to get it himself and add the cost to the bill, when he needs to come on a different day. At one point, he raised our rates nominally due to the price of (something) going up – he told us about it when he learned about it. When the price went back down for him, he lowered our rates accordingly, as promised. I highly recommend Todd Trice’s Elk Grove Pools for all pool maintenance needs.

FINALLY! A pool service with integrity! We have had so many pool service companies, both individual and through a store front like Sage Pools, and they have been disastrous. Elk Grove Pools is not only very friendly but their communication is second to none. Being a family company they understand all the needs of the pool owner and are very accommodating. I would recommend Elk Grove Pools to anyone looking for a stress free company to work with.

I just started pool service with Elk Grove Pools. They did a thorough review of my pool and right away found a couple of things that were wrong with the filter and pump that were preventing the water to even get to the filter. Excellent customer service, I have sent numerous e-​mails and always received a quick reply back to my questions. Looking forward to a lazy summer, of swimming in my crystal clear pool and not cleaning it myself!

I have used several swimming pool services over the years and Elk Grove Pools was good, but service seemed to suffer as the business expanded.

Honest, professional service. Have been a customer for about 3 years. Despite our «killer dogs», Todd keeps coming every week! As a result, our pool is crystal clear.