Fuller’s Car Wash of Elk Grove

Horrible! Save your money and use delta sonic. These people are so rude. They cleaned he interior of my car in less than 5 mins and they left a huge white spot on my backseat. Tried to tell me it was there when I brought the car in. Kind of hard when nothing goes in my backseat not even groceries. Has to spend money to get it cleaned at another car wash. Unbelievable. This place sucks!

Fuller’s is fast and reasonably-​priced. The wash is decent; you wouldn’t roll onto a showroom floor after a wash here, but it’s probably better than whatever your car looked like beforehand. Similar washes can take 30min+, but here you are in-​and-​out in less than 10.
Free coffee inside, and there’s a button for a free undercarriage wash when your car is going through. (Love this! haha)

Terrible experience this past Saturday. Called in advance to have my car hand washed. The guy said «Fuller’s in Elk Grove is where you go to get a hand wash!». Ok, so I went. Pulled in and ordered full hand wash inside and out for $ 35. Go in and pay, manager asked which car was mine, we explained and he said «ok — no problem, 20 mins». About 3 minutes later, my car came through the machine wash. The manager even asked if that was our car. My husband and I went to the counter to discuss as we do not use machine on my car nor did we ever intend to. The manager apologizes for his guy that put the car through (note, not for the company mistake). He gives us back ONLY the difference for the wash in machine and hand wash. We complained, he argued why he did that. We said he should fully refund us. He said no. He also said he would have his guys stop working completely on drying our car if that was the case. We said, don’t worry, we will tip your employees out front. He said «I don’t care if you tip them, I care about the cost of the wash). He gave us another 10. We told him it was horrible service, he really didn’t seem to care and even told us he was a Fuller. We waited outside in the cold to avoid this guy while the employee worked on our car. The employee did a great job — we gave him a good tip. We will NEVER go back to Fuller’s for any kind of car wash. Worst customer service after they made a terrible mistake. The guy working the register shouldn’t have a role with customers and definitely didn’t appreciate the employees working.

This place is horrible I mean horrible guys need more practice in the car wash industry management is crap

Wow, what a great place. As a busy working granny having someone clean and spiff up my car is a luxury! I usually do it myself. I am having the Ultimate including carpeting and mats. The waiting room is clean and comfortable. Service is Fast Friendly & Fabulous! The owner is onsite and dedicated. the staff is great well informed about the services on offer and can recommend what you need if you are not sure. As I waited, they seem to have a lot of repeat customers coming in and that’s a good sign too ! Because of this I highly recommend them!

The best deal in chicagoland. Hands down the 5 $ outer wash and hand dry is the best value in the area. Now if you want the full service, they do an exceptional job as well. Very convenient to get in and out. Staff is always professional and there never seems to be a wait. The owner always seems to be on site, involved, and attentive to what is going on. It’s nice to choose to be a patron of a small business that actual values the customer.

Some months back I’d created a tip for myself to remember. I kept a note on my smart phone that read «only get the $ 5 wash» & never upgrade. Well, somehow I didn’t pay attention to it and overspent on a wash I could have done better myself. That was the «last straw» for me. See my previous review where I mention how details can sometimes get forgotten.
My Subaru is an in between vehicle. It’s not an SUV by any standard and it’s not a compact. It’s a crossover and yet though I am forced to pay the «SUV /​large» vehicle up-​charge they (consistently) avoid cleaning the car as specified. Often I’ve had to walk back into the office and speak to a manager about the experience. Then he snaps his fingers and again the guys go through the car, this time cleaning all areas as paid for and specified. I’m talking about areas such as cleaning the sun roof and or vacuuming the trunk of the vehicle. And when paid for such items as wiping down the console and done properly. More than once the rags don’t have enough cleaning solution to properly clean areas around or on the console or more.
A car wash is nothing but a car wash. I expect that a car wash attendant has only one duty. To clean that car to the best of his ability. At any time there can be up to four guys going through your car at the same time. It’s crazy to me that unlike a restaurant there isn’t a head attendant checking the car to make sure all areas are thoroughly cleaned. Even otherwise, four guys go through a car with a vacuum and rags and still, there are areas unclean? Nonsense. The other issue is that every service has a unique charge. Unlike their competitors some services are not standard. I. e the wiping of consoles, there are different charges based on how you want it cleaned. Very curious. I can understand the difference between a good detailing but for the standard full wash, there should be a good or decent wiping of the visible console and door areas.
My most recent visit I got the full service for $ 20 dollars. I chose based on what I needed. Didn’t go with the other packages because I don’t care much about the undercarriage wash (a service most car washes throw in and something I get done frequently) and or the Rain-​x total body armor. Instead I added on services I wanted. Since it was a post winter wash, cleaning of the mats. I got charged extra for vacuuming of my trunk & cargo areas. They also tacked on charges for cleaning the wheels. When it was all said and done, I paid $ 32.95 with taxes. When the wash was complete, I was less than thrilled or rather irritated. If you have the time to meander through an experience and allow them more time to fix items they’ve missed, it can be no biggie. But, this gets old. It’s a car wash, why must I a consumer remind your employees what has to get done when it was pointed out and requested at beginning (during the ordering stage). Also, when circled back to talk to the main attendant about why the doors, jams and etc still looked dirty he responded «that’s an extra twenty». WHAT?!
Soon after pulling to the side to inspect, there were areas of the car which were not washed properly. Areas that could have been cleaner if they wiped better. Bird doo-​doo still on the front, smudged dirt that could’ve been wiped easily and more. A costly lesson for $ 32.95. There are other premium car wash services that would include the requested above services as part of their daily convenient wash packages. And these all can be done for $ 32.95 or less. Who would pay $ 52.95 for a wash that would only last a few days? I’m not a baller.

One of the best places to go in the burbs. The great deals are the $ 5 wash and Toel dry AND the Quick wax for $ 44. The car looks like a million bucks in like 20 minutes. The manager Joe is a really good guy too!

Cheap and fast. no more and no less!

I went here today for an inside & out car wash based on my friend’s recommendation. It was $ 15.95 ~ I went about noon expecting it to be super busy and was surprised there was no wait. I was also surprised how fast it was! Had I not done the interior cleaning, it would have been just $ 5.50.
They did a good job vacuuming and cleaning the interior… I was pleased. :D
When I paid, I got a coupon for $ 1 off my next wash, so definitely will be going back!

You may think $ 5 for an exterior car wash isn’t bad, right? Well, for about another 10 bucks, they will clean the interior too!!! Yes, ladies and gentlemen, for less than $ 20, your car can sparkle on the outside and be vacuumed thoroughly on the inside. They Windex the interior windows, hit almost every inch of the inside of the car with cleaner and it smells clean in there for about a week.
Pull on the West side of the building, pull around back, select your service off a menu board near the building and the guys will take it from there!
You just go inside the back door and walk up the hallway to the cashier, pay and wait for about 10 minutes. Now, I was waiting out front when they pull the car out of the wash and saw one guy driving the car to the parking area and the other guy in the back seat washing windows. It was kinda funny to see, but these guys work hard!
Right now, they are giving you a $ 1 off coupon with your purchase, so next time you can even save a buck off their already awesome prices for the services they offer.
Check it out today, Summer is almost over and you are not gonna wanna clean that car in the cold in your driveway in two months.

$ 5 exterior wash or $ 16 full service wash. What more could you want? Zip zam you’ll be in and out in a jiffy.
I usually get the $ 5 wash (which includes towel dry), but once in a while I get the full service since my car can get pretty nasty. I don’t mean poop on the floor nasty, but just dirt on the floors and dusty dashboard. They’ll clean your car inside and out real quick.
I’ll probably come back to this location more often. Especially since I finally started to get car washes, after my car being left untouched since I bought it. Hey nothings wrong with some free rain wash, but sometimes you just need a real car wash!

I was in and out in 30 mins max. Stopped in during my lunch break and got the «Spiff» and outside wash and the total was $ 36.00. They are fast and efficient and I’ll definitely be going back.

Not a bad place… service was quick and I was in and out in less than 15 minutes.
Seemed pretty clean and smelled nice. Full service wash with interior was only $ 15 something with tax.

I was waiting for my car to come through the wash (waiting outside) when the smell of burnt rubber overcame the WHOLE area.
3 mexicans worked on my car (after out of the wash), where as the other car there only had 1 worker woking on it. They had 3 people working on my car, spraying TONS of chemicals to try to hide the burned smell!
When I got in my car, I almost threw up! They burned my clutch BAD. I just got a new clutch recently as well… Not happy as they aren’t cheap, and a nice HUGE BAD BURN like that could have taken a good chunk of it’s life away.
I WILL NEVER frequent fullers again, and I urdge anyone else with a stick shift car to STAY AWAY!
Pros: Car gets clean…
Cons: BURNED MY CLUTCH VERY VERY BADLY!

This is an awesome place to get a car wash! They have lots of people working here and they will have your car looking like new in minutes! They have quick, efficient service and a great waiting room for customers. It’s worth the stop and it definitely keeps your car looking brand-​new for as long as you have it!