Toys R Us

This Toys R’ Us is really nice, especially since this chain has a bad name for being dirty and/​unorganized with poor customer service. Not the case for this store.
The outside of this Toys R’ Us is really misleading. It is located within a strip mall, and looking from the outside in, it would be easy to assume that it is a small store. Not so. It is a fairly large store on the inside, carrying everything you would think and then some.
One thing I really like about this store is that it is very clean. The floors are kept clean, the shelves are organized and stocked properly, and displays are done properly. In previous experiences with various other Toy’s R’ Us franchises, the stores were dirty or a mess. As long as this location continues to remain clean, I will keep returning!
The only complaint that I have is that occasionally it seems as thought there are not enough employees working. The lines can get backed up due to the limited number of registers open. It is horrible, like what you would expect at a Walmart. But it can be annoying.
Definitely the best toy store within driving distance, Also, they have a HUGE selection of Hot Wheels Cars!

It took me some time to find someone to help me in the bike section. But once I got to the register and told Jessie that I needed to put a bike on layaway my experience changed. She was so nice and double checked that bike was in stock before doing anything. A line started to form behind me but instead of apologizing to everyone for the wait she simply took care of everyone and kept smiling. She stayed calm and never asked for someone to come help her she handled herself like a professional.

Cool store went around the holidays so the selection of frozen and Pokémon were kinda small. Lots of toys!!!

Whoo-​weee! This store gets some major credit not only because they were helpful in finding what I needed while my child was weaving in and out of all aisles but also because they were able to put up with me and my poor attitude during my visit. I was tired and starving and it was on a day that my son chose to not cooperate with me (typical 2 yr. old)…and it showed.
Thanks for always being so great to your customers Toys ‘R’ Us! Sorry for any pain that I put you through…