Top Fashion Hair & Nail Spa

I’m only rating this place a 1 star based on the experience I’ve had and because I couldn’t rate a 0. The owner is a bully and attacks the owner of the Final Touch Salon next door. I don’t respect anyone that makes petty remarks out of hatred and jealousy. Absolutely rude and disrespectful !

I have never had to walk out of any business place– until now. If you are used to getting quality work done at the neighborhood nail salon– I warn you to look elsewhere. I nearly refused to pay for my manicure because of the unprofessional quality and worse customer service.
IF you don’t care and are willing to pay average price for less than okay/​do-​it-​at-​home quality work on your nails– this is your spot.
1. I spent about 2 HOURS in that salon trying to get my nails done. All the years I’ve been going to nail places, I’ve never spent that long waiting and getting a plain manicure and pedicure. There were only two women working and about 4 – 5 customers at any given time, over the span of 2 hours, but still– 2 hours is a ridiculous amount of time.
2. While doing my toes, the lady cut my big toe trying to remove cuticles. I felt the pain and looked down and she deflected fault by saying that I had a lot of cuticles that she was reaching for. Okay, that’s fine, I’m pretty understanding– I’m not tripping out. I noticed that my toe continued to hurt and I see something that looked like blood coming out, but I ignore it because I thought she would tell me if I was bleeding and get some alcohol to clean the wound. After the pain continues minutes later, I decide to check to see if what I saw was blood and sure enough– I was bleeding. She continued to work on my nails– putting my feet in and out of used water– even after I was bleeding! She didn’t stop to take care of the wound or even tell me about it! My eyes are further away from my feet and I noticed the blood– her eyes were right close to and on my feet the WHOLE time, so there is no way she couldn’t have seen the blood! Also, this was before I got nail polish put on, so there is no excuse of confusing the color of my blood for nail polish on my feet.
3. After the lady was «done» with my manicure, I looked at my nails and nail polish was painted outside of my cuticles, there was still nail polish stains on other areas of my hand. It looked like something I could have done myself in my bathroom at home. Not professional, not worth paying for. I politely pointed out the areas where the nail polish was on my skin or not covering my whole nail. The lady then seemed frustrated and I think she blamed me again or something– I don’t know, I let it go. She told me that she was not done with my nails, that she would do touch ups after I got my nails dried under the UV light machine. She seemed frustrated that I was showing her all the parts that were wrong.
4. After the UV light machine ended, I waited for her to come and do the touch ups that she said she would do. I noticed that two other customers came in and she was doing their nails. I waited patiently but started to feel upset because the two new customers were getting serviced while I had been there for about 2 HOURS and my service was still not finished, yet they had moved on to take care of 2 people who had just got there. I had my guest as well as the other female employee flag down the lady who was doing my nails, to tell her that the UV light machine had already finished minutes ago and I was waiting for her. The lady who did my nails then said, «You’re finished! You’re done!» I told the lady that I was indeed NOT finished because my nails still had mistakes– they looked highly unprofessionally done. I started to show her all the mistakes again and she got frustrated. I told her fine, I’ll just pay for it and leave. Seeing that I was clearly unsatisfied with the quality of work and defensiveness, she started offering to fix it, but said that it would only mean that less polish got on my nails– she made it seem like I was being picky, when all I wanted was for the polish that was NOT on my nail to be taken off. I wanted my nails to look neat and clean, like they always have after manicures at other salons. After waiting for 2 hours and receiving excuses/​being blamed for the poor quality of work, I simply refused and just wanted to pay my bill and leave. She saw that I was unhappy so she tried to fix it, but I had already been there for hours and I was not about to spend more time so she can fix her mistakes that (a) I asked her to fix earlier but she put off (b) she did not want to fix, even though she told me she’d fix it after the UV light treatment © she made me feel at fault for, and (d) she cut my toe, blamed that on my cuticles, did not tell me I was bleeding, and did not apologize for the pain and injury.
Before I went in, the man from the competing nail shop next door told me to come to his store instead, warning me to check my nails because they would not be neat when I was done with this lady’s salon. He also told me that there was no wait in his salon. I WISH I had listened to him! I probably would have gotten a professional nail job AND in a tenth of the time it took. I will NEVER come back here again. Ever. Poor customer service, even for a usually polite person.

I recommend to not go to this nail salon or the one next door. They are both equally unprofessional. The entire time I was getting my nails all Nikki did was talk negative about the nail salon next door which was very irritating to hear and she was so unfocused and did not listen to what I was asking for! I wanted coffin shaped nails and I got not an uneven almond/​circular shaped nails with each nail uneven and differently shaped. She also kept getting up out of her seat while doing my nails to literally scream at the guy next door and tell people to not park in her parking spots, worst of all she made my sister go take a picture of a cars license plate because it was parked in her parking spot and then yells at my sister for not taking a good enough picture for her… she is a crazy lady who probably spent more time fighting with the next door people than actually doing my nails. I have never been to a more disturbing nail salon than this one! Also not a great nail polish selection and my nails turned out horrible of course. Basically you get what you pay for, cheap nails for a cheap price. Do. Not. Go.

Horrible waxing job it made me break out like crazy and get a whole bunch of ingrown hairs. Most painful Brazilian waxing I’ve ever had. Wax was too hot and the lady pulled the hair in the wrong direction multiple times causing the follicle to break and causing ingrown hairs. Soo bummed! I just want my private area to go back to normal I learned my lesson about trying to go to anyone else but my waxing lady.

Came in with my daughter today to get a pedicure. The guy in the shop next door, Final Touch Nail Salon, met us at the car. He was yelling at us telling us not to go into Top Fashion Nail salon. He was saying negative things about them and their work. This to me was VERY UNPROFESSIONAL. Top Fashion Nail Salon was recommend to my daughter by a friend and she had an appointment. Nikki met us at the door and had to literally protect us from this man. I was appalled at his behavior and was very nervous as he kept yelling as we went into the shop. This was especially unnerving because we had my grandson with us.
But on a good note, Nikki took very good care of us. The pedicure felt amazing and my feet are very soft.

I just came back ive been here so many times since the last 2 years i love this place everyone that works there is amazing and sweet. The prices are perfect they pay attention to your needs tips always welcomed the spa chairs are my fav. The colors stay i love coming here i drive from chula vista to here because the customer service is great. Thank you Top Fashion Hair and Nail Spa for always welcoming me and my friends

Nicky will do a great job if she has the time and focused. I recommend by appointment, earlier the better. She has issues with the salon next door and when you park your car the salon next door may try to ask you to go there.
This place is good when they have the time and less talking about the problems from next door.
Is in a busy parking lot with a lot of shady characters! The price however is very affordable! And the salon is spacious and clean!

First time I came here I was new to the area saw the reviews on Unilocal I called to see if they could take, lady greater me as I was getting out of my car I thought wow they are so nice. They right away started saying to never go next door, that they were crazy and nasty, to read the reviews, While getting my nails done I saw these ladies run after about 3 different ppl which straight out ignored them and went next door talk about harassment!!! My nails were not up to standards but didn’t want to drive all the way to Chula Vista; the gel was chunky, I ended up taking it off a few days later. 3^rd time I walked in asked for the older lady in the back the only one there at the time to do a file down because I was trying to grow out my nails… Why on earth does this lady grab the nail clippers I pulled back and said NO your going to bust my nail no u need to use the filer or the machain she looked at me like I was crazy; she said no I do like this i said no you do like this you break my nails, She wanted to «show me» so I said ok my pinky and just a little what does she do cut pretty much the length off of my nail bc she cracked it I jumped up and said no you know what your not understanding. I’ll go next door. I shouldn’t of said that she was begging me not to go and said shit fuck no go not there please! final touch was open but of course I saw the reviews so I was scared but glad I did so!
My husband came to exchange keys with me he said she was out there taking pictures of my effen plates saying she was gonna tow my car it’s some lady that speaks English she doesn’t actually do anything she’s just like a like robo cop without the uniform. If I could give no stars I would.

I feel bad for this place! Nancy has her doorman taking all her clients!

I love Nikki and the other ladies at Top Fashion! They all have the most beautiful personalities :) I’ve been going here for almost 2 years now and I never remember being in there for 5 minutes without laughing! Their prices are amazing for the quality of work you will get. I honestly don’t think this place is beatable by any other! Nikki can pretty much do anything with nails, and i say this because I’m the pickiest person you will run into and she never fails to do my nails exactly how I want them. Oh and Linda’s pedicures are soon relaxing! Thank you so much for the amazing experiences :)
Side note*** be carful when going there, the nail salon opened up next door to Top Fashion because they closed down their store across the street. My point is to make sure to park in the right spot and go to the right salon because the owner of the other salon has literally chased me down the parking lot to get me to go to their place. He harasses Nikki’s customers into going into his salon which obviously doesn’t work but anyways just beware.

Excellent customer service, professional, helpful, assistance before, during, and after the customer’s requirements are met.
I recommend Natalie she is amazing.

Nicki and her team are great! My daughter and I have been their faithful clients for 4 years now! The price is right, the staff is great, customer parking, and the ladies are so friendly! BEWARE however, of the shop next door the gentleman is aggressive in his attempts to steal Nicki’s clients.
Try them you won’t be disappointed

I was a walk-​in so Nikki said I could go run a couple errands. The man at the salon next door was harrassing me to come in to his place. I told him that wasn’t nice and drove off. Came back half hour later and Nikki did my pedicure first. I watched as the foot tub was completely cleaned before she put new water in. Very relaxing. Then she did my nails just the way I wanted. Great place but she’s on the left called TOP FASHION as you look at the two salons. Don’t go to the one on the right. That guy was scarey. He needs to be shut down for harrassment and intimidation. Looking back, I should have called the cops on him .
Kate E.

Nikki is sweet… an owner who works. I like that. Great pedi great price what a friendly place

If I could give no star I would! I just pulled in because my one year old had fallen asleep, and I wanted to get a pedicure. It is next door to another salon and I parked in the only spot available. I was about to head in and was making sure I was going to the place I parked in, and was rudely greeted by someone from the salon asking if I was going to the top fashion salon, I was but because she was so rude I just said «no»! She said well then you can“t park here! So I loaded up my one year old and left! If that’s my first impression I’ll never go back!

Siempre voy aqui para que me hagan el pedicure, pero hoy decidí llevar a mi mama que nikki le cortara el pelo. se lo dejo bien bonito! Le encanto el servicios!

Nikki is the best there really nice and offer u drinks they really make u fill comfortable there prices are great and very clean and do great work

Nikki the manager is kind and took her time to make sure my nails looked perfect. When I got there the other salon FINAL TOUCH tried to sabotage her. They told me to come to them, that she (Nikki) was their employee. I guess for years they have been trying to steal her clients. I got really scared because they got aggressive and by them I mean a man and woman I assume husband and wife. At one point I thought he was going to get physical with Nikki. I knew I definitely did not want to go with him. Overall very satisfies with this salon and I know I will be coming back.

I just left here from getting my hair cut and Nikki did a good job with it. She asked me many questions and found out what I wanted, and I am pleased with the result.
What I am NOT pleased with is that I have been getting my hair cut by another man for years and went into their shop looking for him, and Nikki told me that he was on vacation, but he wasn’t! He was working next door, which I didn’t find out until after she cut my hair.
The cut and the price were good but I DO NOT like being lied to. I will not go back for this reason. I understand you have to compete, but you should not constantly complain to clients about your neighbors or harass them before they get in the shop. You should just focus on your work and have customers be pleased and recommend you to their friends and families on their own, and gain business that way.

I got a manicure & pedicure here and they were so nice and did a great job & wonderful prices !!!

For starters; DO NOT BE FOOLED WHEN YOU GO TO THIS WONDERFUL PLACE! THEY ARE NEXT DOOR TO THE LIQUOR STORE NOT SUBWAY. The ones next to subway are terrible people.
Ok, well I haven’t had much luck with nail places by my house (which is in Lemon Grove) so I decided to take a chance on one more place near my sister’s house which is in El Cajon. I did some Unilocal research and saw this was the first one on the list.
I called and made a same day appointment. Luckily, they had one. My appointment was with Nikki. For starters, Nikki is a very very sweet lady. Honest too so that makes the experience so much better. I went to some crap place where they did a terrible job. Well, Nikki fixed all my worries and nail problems. She did exactly what I wanted and did not charge me my arm and leg. I absolutely love my nails! I will definitely be going back. They are clean and neat and oh so very nice. She will be my go to nail lady from now on. :D
The only bad thing I can say, she did cut me twice. :(but it’s probably cause she runs the place and needed to answer the phone and greet the guests.
Other than that, I recommend her completely!!! Wonderful job!