Hot Topic

I LOVE HOT TOPIC clothes, items and other stuff because it brought me style with my skinny jeans, vest and also t-shirts.and I also like the store the way its nice and
I continue shopping there until I have no money.

I get the whole dark vibe they got going, but damn I’m giving you money to smile. They need to hire more people. Super small store. Good deals though.

I am really disappointed with the customer service. Damon, the shift manager, was unprofessional and downright rude. He lied to me about his position when asked if he was the store manager. He refused to help me with a return because i had lost my debit card that i had used to make the purchase. Even though the young man that i had bought the product from was standing there saying he remembered me… i definitely wont be shopping at this hot topic any longer!!!

Always have a positive experience shopping for my granddaughter in this store. Employees helpful and very friendly. Have been going to this location since my daughter was a teenager and have never had a bad experience.

The past couple times I go into this store it’s been awful and everything is cluttered no organization, and not to mention all the associate don’t know what they are doing they are just blabbing their mouths with eachother and not helpful like why are they working there if they aren’t going to be helpful. Oh and just last week I went in to pick up an online order and the girl who was working at night just looked at me like she was annoyed she was very bitchy towards me. They should just get a whole new team of sales associates…

This place has lost its musical integrity. I looked to see if they might have an album I had been searching for. Unfortunately the only artists album being sold was that of Sleeping With Sirens. The lights are now fluorescent and their appears to be an absence of the dark alternative atmosphere they once were known by. Disappointed for wasting my time going to a ‘hipster’ shop.

This has got to be the worst Hot Topic I’ve ever been to. It seems that the employees here are really carefree, or forgetful.
12/​22/​2014, I called to place a Maleficent cloak size S/​M on hold. The clerk assured me that it was under my name and will be held until store closing. It was the last one in the store. I came right after the call, and the cashier told me the hold was nowhere to be found. Lucky for me, I found one in the Clearance rack. Maybe she forgot and it was never put on hold after all? I would have been super disappointed.
01/​02/​2015, I got an email at 2 PM saying that my online order was ready to be picked up. I came at 2:30 PM and the clerk couldn’t find my order. I went home, rechecked the email, called the store again. The clerk that picked up was able to find my order in 30 seconds. I was furious. I was just at the mall a little while ago and I wasn’t going to drive back just for one item that should have been picked up already. I explained this to her and she said something along the lines of «Whoever looked must not have looked thoroughly enough».
That’s nice.

I enjoyed Hot Topic a lot better when it played metal based music. That has all changed including the look of it. Also, some stores I been to don’t carry vinyl anymore or have little of it. So sad.

«Can I help you find anything?»
No I’m just browsing.
«Everything in the store is buy one get the second 50% off!»
Great.
«Let me know if you need anything.»
Okay.
40 seconds later.
«Still doing okay?»
Yeah I’m fine.
«OH those are cute!»
Yep.
40 seconds later, different employee.
«Hi! Need help with anything?!»
No. I’m good.
«Great! I’m here if you need anything!»
*sigh*
40 seconds later, first employee.
«How you doing!?»
Good god ladies, back off!!!
I fled the store feeling really overwhelmed and dripping with hyper-​cheer. Might want to try leaving the Pinky Pie on the merchandise where she belongs.

Hot Topic used to be total emo metal scream your head off music and apparel. but I guess through the years now they have more popular things (pop culture shirts, stickers, etc) and pop and hip-​hop music, to finally appeal to a wider audience. Its much less of emo metal crap and more electronic and pop music stuff. Awesome!

I made my first purchase at Hot Topic this past Halloween season, and I have to say that I now have an official seat on the «Hot Topic Sucks» bandwagon.
I needed suspenders and a black tie for my Halloween costume and Hot Topic just happened to be a convenient store to purchase both of these items at.
To start things off on a positive note, the items that I needed were incredibly easy to find. There was a stand right next to one of the cashiers that I spotted as soon as I entered the store. And now… On to the bad.
All of the suspenders were on one stand with little information. Were they men’s, women’s, or unisex? Aside from design, was there any difference between them? Also, there wasn’t any information about sizing… Nothing to say how long the suspenders were.
They were all out of the solid black suspenders, so I picked up some black ones with skulls on them, and under the assumption that one size would adjust to fit all, I grabbed a skinny black tie and headed to the cashier.
The guy working behind the register possibly could have been nice… Then again he possibly could have been a douche. I have no clue because I could not hear a single word that he said. It’s not that the music in the store was too loud, it was just that he simply wasn’t speaking loud enough to be heard over it. Even after having him repeat himself and moving in closer towards the cashier I still couldn’t really make out what he was saying. It’s definitely a problem when I’m two feet away from the guy and can’t hear what he’s saying… So not impressed with the staff.
As I’m walking through the parking lot, a car full of dicks spot my bag and yell out the window «Hot Topic Sucks.» I start to turn to yell back…“So does your mom” or «I yell shit while I’m driving away too» or something along those lines when I realize that I sort of have to agree with them on that point. There was nothing about my experience in the store that would lead me to believe that it doesn’t suck.
I get home and attempt to get the suspenders on… And it’s a no go. At 5’10−5’11 and of pretty average build I am by no means a big guy, but these things would just not fit. After making them as big as I could and struggling for a little bit, I was finally able to get one side clipped. As I was moving around trying to get the other side secured, the first clip slips and I had just enough time to tilt my head out of the way as the end of the suspender hurtled towards my face. Not wanting to be defeated, I gave it another try and managed to get both sides securely clipped on… The only problem was that now I was halfway towards an atomic wedgie.
The only problem I had with the tie is that one side of the tag on the back of the wider end ripped off during the process of tying it. While not a big deal, the simple fact that it came loose with the smallest of snags just lead to an overall sense of poor quality.
All in all, I can’t say that I was very happy with my trip to Hot Topic… This was my first time purchasing items from this store and it may just be my last as well.

When I was little, I used to be afraid of going into Hot Topics because they always had such dim lighting, loud music, & intimidating-​looking staff.
This Hot Topic is nothing like that. This newly remodeled store is brighter, well-​organized & clean. The employees are VERY helpful & willing to go the extra mile to help you find what you’re looking for. The only reason I took off one star is because this store isn’t very affordable, especially with the newer merch, so look out for sales, coupons & remember to sign up for the HT+ rewards card to save up those pts!
Not gonna lie, I usually come here ONLY to look at the newest Hello Kitty or Harry Potter merch. Nerdy, I know.
Recently, I came in looking for a Slytherin cardigan to wear to the midnight showing. At the time, they didn’t have any in stock so 2 salesladies actually helped me order them online & have them sent straight to the store for pickup (which, they informed me, would be cheaper than having them shipped to my home). Even though the kiosks in the back of the store were glitchy & not working properly, they were still patient & friendly every step of the way & happy to assist me. One of them ended up just calling in my order, with the energy of Harry, Hermione & Ron on their mission to find & destroy all the Horcruxes. Yea, I just made an analogy about HP regarding level of enthusiasm .
You know how much you’re going to miss those movies too!

Hey what can I say I was GOTH in another life, nothing looks worse the an old guy trying to look twenty, but if I was 20 this would probably be my main clothing store. Great stuff, steam punk, vamp, goth sorta a combination Spenser Gifts and JC Penny’s for the dark side!

over priced.
over rated.
if you want to mill about with 12 year old twilight fans, then come on down pedophiles. this is basically a «dark» limited too (for young girls who still need training bras). the store is poorly organized and the regular priced stuff was hung up the the sale stuff. confusing: yes.
their body jewelery is of poor quality and my GF says the sizing is often off by quite a bit.
they have an extensive amount of accessories, but shopping online is how i do HT. i h8 the environment and usually the music playing.
save yourselves: shop

Best place to go for band merchandise… ever.
I’ve been shopping here since 6^th grade and every time, the employees at this particular location treat me like a friend.
Seeing the way the store has transformed from «everything about to music» to «Hello Kitty Nicki Minaj Cartoon Wonderland» is neat.

Hot topic is awesome when you’re young, but it’s a great place to get your favorite band shirts no madder how old your are. Or if you are into the whole dressing up in black only thing, then yeah this is the place for you.