Carl’s Jr

I had some really good customer service yesterday in the afternoon time. Defiantly will come back .
Most Carl’s don’t care anymore about there food if it’s warm or about there customers .
My server was Gerardo, very nice and polite.

This Carls Jr is the better of the two near me. It’s not exceptional, but its usually pretty quick. Be sure to check your bag before you drive away or walk away, a few times I have made the mistake of not checking until I’ve pulled away a bit and had to park and go inside. Pretty inconvenient if you’re in a hurry. And this question is for ALL Carls Jrs… Why the heck are the fries ALWAYS cold? I just quit ordering the combos and get the sandwich because the fries always let me down.

The cashier taking my order wasn’t speaking loud. I had to say the order 3 times! He had me parked on the side and I got the wrong food! I’m on lunch I don’t have time to go back and wait. And he had no good customer service.

My first visit to this Carl’s Jr. Let me tell you that the customer service needs some serious attention. The food I ordered took for ever and when I got it it was second rate. The «Big Country «breakfast burrito was lousy and half full. I’ll never eat at this restaurant ever again.

Literally the worst of the worst. This place is right next to my work and they constantly fuck up my and, co workers orders, take over 10 mins every time in the drive thru. Quality of the food is hit and miss, mostly miss. They also love to lie to you and say yes we put your ranch in the bag, or yes we put your BURGER in the bag… Yet you get back to work and that’s just not the case. Save yourself time by not eating fast food in the first place but if you must… NOT HERE.

This is the worst Carls Jr. I’ve ever been to. I recently started working near this location so I’ve been through the drive up window several times. They almost always get the order wrong, the employees don’t know the menu, and the burgers are always a mess. It’s like they make the food in the dark. They just don’t care at all.

This location can not get an order right for the life of them. I ordered multiple items and not one item was correct. They have no drive to satisfy customers and know close to nothing about their business. I wouldn’t recommend anyone go here at this point McDonald’s would be a better choice… unless you don’t mind your food order being completely wrong.

Western bacon cheese burger no onion ring :(cold fries :(this location just makes me sad that they cannot even get it together with such an easy job

Pretty terrible experience tonight, it’s no real surprise this location only has 2 stars. I order my food get my number and go sit down, 25 minutes into our wait my friends goes to see what the hell is going on. The girl that works the counter is around the corner sweeping the floor so after a few minutes one of the cooks comes up and my friend explains the situation, he says Oh yeah your foods right here and gives him the coldest burger and fries (assuming it had been sitting for 20 of those 25 minutes) and mine is nowhere to be found. In the middle of making me the greatest burger i have ever had to compensate for the situation I get my order to find out it has the wrong fries, so after eating half of them (I like to stick it to the man) I walk up to the counter and wait for the clueless counter girl to come from the back and find out why I’ve been standing there for 5 minutes, once again I explain the situation and tell her my order was incorrect and she takes the fries and says Oh OK I’ll bring the right ones right out. After 15 minutes of eating my burger I still have no fries. At this point I’m so fed up I don’t give a shit, on the way out I tell her great job the fries were great, and everyone behind the counter was to stupid to even realise they never brought me fries and just had the dumbest clueless looks on their face. I will never be back and might even go do donuts on the grass tonight after they close

Many years ago, they were great. but now. Horrible ! I got soo sick after eating one of their hamburgers and let’s not talk about the employees. The Cashier was very unprofessional and people talking on the intercom are clueless! One of the worst experiences ever ! El Cajon sucks and so does this location !

Tonight — unsatisfactory — meal was completely cold BBQ sauce all over my order — burger wasn’t wrapped correctly everything fell apart –LAST TRIP no more Carl’s JR for me –

This is the 3^rd incident now. I bought a ten dollor combo with yhe western bacon thickburger. Look what I recieved.

People showering in restroom is not good for business. Customers have to wait over 15−20mins to use the restroom. Then it’s not clean and smelled nasty. People sleeping at the tables. Please I understand homeless and rainy day. But this was too much.

very annoyed! My order was wrong after repeating myself a few times. My stars were hard and cold. Don’t think ill be returning!

So this morning I went to grab a quick bite before work. When I opened the wrapper I noticed there was mayo on my sandwich (I specifically requested no mayo). In an attempt to salvage the sandwich and maybe wipe the mayo off because I’m starving, I found a hair in my lettuce. This place has really gone down hill. The service isn’t as great as it used to be, there are really slow, I’ve had numerous wrong orders, etc. I would recommend staying away from here.

I stopped by for a breakfast while. My car was being worked on. I had the sausage, egg, & cheese biscuit combo. The biscuit, itself was overly salty. So salty that it overpowered the flavor of all the other ingredients.
I filled out the feed back form available at each table. I looked for the drop box they use to have available. Nope! No drop boxes. I guess opinions are not that important.

First of all you HAVE to get the new (ish) burgers on the «homemade» buns. I’ve had both the Jalapeño and the Philly cheese steak. Both are REALLY good. Be warned… they are very messy. keep plenty of napkins or a bib and latex gloves handy. The reason for a 3 instead of a 4 star review is as follows. There was an employee on break and his stupid phone was going absolutely ape shit crazy. Worst of all it was some stupid notification ringtone that was stuck in my head for hours afterwards. If you are an employee or a customer, please have the common sense to turn your ringer down or put the fucking thing on vibrate after the first time it goes off. FUCK!

Terrible location. The person at the counter was unbelievably tacky and slow. Zero customer service & slow! I don’t stop for fast food often & when I do it’s because I need to eat something fast! The first time I came here I went through the drive thru & managed to get out of line after waiting for 12 mins. The second time I came here I was second in line and was waiting for 7 mins & decided to leave because it was taking too long. I figured if it was taking that long to place my order it would take even longer to get my order. Skip this location if you are in any hurry what so ever.

Warning they have gone way down hill. The meat is ice cold in your burger. This has been going on a couple weeks now. I hope they get it together soon.

Greatest fast food restaurant ever, way better than all of the rest.
The number 6 combo which is the Big Carl’s is delicious and the fries are as testy.
Place is always clean, and is quite which i love.
Will never go to any other places than this.