Gatehouse Suites

This is an awesome hotel. Good location and great amenities in every way including a full kitchen and central air. Huge closets. Lots of cupboards and drawers for storage. You could viably stay here a month and not need anything. There’s also a dishwasher and a fireplace. Full continental breakfast 7 – 10. What’s not to love? The bed: felt like a cheap mattress that they decided to invest in. Springy and no support. I believe this may have been a Residence in at one time. They also skimped on towels and to.

Can’t comment on the place, because I got discouraged and gave up in the process of trying to make a reservation.
Web site said four rooms were available for the dates I wanted, but the fellow on the phone said they were not. So I adjusted the dates, and then just as he was about to take my name and credit card number, he put me on hold to take another call.
About 7 minutes later, a different person came on the line and asked me all the same questions. Just as she was about to take my name and credit card number, she also put me on hold to take a different call.
About 10 minutes later, she came back on the line and started to ask me the same questions I’d already answered twice. That’s when I said «forget it» and hung up.
If you count the 10 minutes I spent on hold before anyone even answered — plus the first time I called and got disconnected after holding for three minutes — that’s a half an hour phone call that accomplished nothing. The hold music was classical, Mozart I think, but the sound quality was dreadful. And neither of the clerks spoke clearly.
(After hanging up, I called the Red Roof Inn on Dunckel Road and spoke to a wonderful desk clerk who did NOT put me on hold. Cheaper, too. I’ll probably review that next. Hope it’s nice.)

This place is terrible. It is very run down and the management doesn’t seem to care. The carpet is torn and coming up. The wallpaper is pealing from the wall. We literally had to climb over a huge pile of snow to get to the room. (They shoveled that way). Not a good place at any price!

I stayed here for roughly a month while seeking other accommodations. Having just relocated to the Lansing area from Cincinnati I was surprised that a city with a lower cost of living would have such high extended stay prices.
When I first checked in my space needed to be fixed. The disposal didn’t work in the sink, the locking and key-​card mechanism was physically coming apart from the door, and the door was coming apart because it kept sticking against the frame on the handle side. Management fixed the first two, but not the last.
The accommodations themselves aren’t bad. The former apartments make for a decent nightly stay. The bedding was well kept, even if not «changed» daily. Dishwasher detergent and soaps were usually properly replaced as I used them and the space was kept clean… though I don’t generally make much of a mess.
The biggest disappointment was with the WiFi. As someone working in a technical and consulting capacity, reliable internet access is the lifeblood of my ability to earn a living, and Gatehouse Suites did not perform well here.
Over the course of the month the access speeds were slow, which I could deal with if the connection were reliable… but it wasn’t. The number of times I had to request a reboot of the WiFi router in my building had me pulling my hair out and that it took 10 – 15 minutes for the staff to reset an off-​the-​shelf Best Buy router led to me finding greater reliability tethering my laptop to my mobile data plan via my iPhone on AT&T (a known unreliable service provider in many parts of the country.)
Compounding the difficulties was that I was on-​call during one of the weeks I was staying at Gatehouse Suites and used significant amounts of my mobile data plan in order to do my work. If I hadn’t had that data plan or its data available, it’s probably I could have lost the contract I relocated to Lansing for in the first place.

Still not a bad place to stay but maintenance is suffering. Three light bulbs out, mildew on the shower curtain and they had an oblong toilet seat on a round toilet. Two of the three coffee mugs were dirty. Not a total pig sty, but could be cleaner. Having said that I would stay here again. Lots of space.

While there are good things about Gatehouse Suites, both units we occupied were saturated with the smell of tobacco smoke. From the response of the staff, it seemed likely that this is a typical problem. When we entered the first room, it smelled like a long-​term smoking room. The front desk person responded to our complaint and request to be moved without surprise, very courteously, but without apology. It was as if we had an unreasonable complaint but she was being nice. We were nice back, recognizing that it wasn’t the individual staff member’s fault. We were told we could have another room the next day if one was open and if we left the first room by noon. There was no promise that that second room would be smoke-​free. It wasn’t. At least the mattress didn’t smell as much as in the first room, so it was easier to sleep. We had no options to find another hotel at that point so we put up with it. Gatehouse Suites has a nonsmoking policy, but they don’t seem to enforce it – or at least, they don’t clean the upholstery, mattress, and carpets after a stay by a smoker. Otherwise, we do agree with the others, the rooms are spacious, reasonably clean, and the staff are pleasant and seem competent. If you are a heavy cigaret smoker this would be a good choice.

As former apartments, this is just about the best value if you’re looking to stay for an extended time with a large group of people.
We very comfortably fit five people for a weekend. There’s a full kitchen with added amenities like dishwashing liquid, coffeemaker, stocked paper towels — everything you might need.
The room we stayed in had two floors. The lower one has the kitchen, living area and a bedroom with two queen beds. The upstairs did not have a door so it didn’t provide complete privacy. In fact, if you were sitting on the bed, you could look over the wall and to the lower floor. There’s a bathroom there as well (no door as well).
There’s a continental breakfast that none of us had the opportunity to check out (it’s until 10 a.m. on Sunday). There’s plenty of parking, and it’s about a 20-​minute walk to downtown East Lansing.
I’d say the only small knock is that the downstairs bedroom is a little crammed with the two beds and a cabinet that had a television.
It’s definitely an older place (the TVs are boxes), but the space, location and value can’t be beat.

Nice, clean rooms, friendly helpful staff, easy walk to the campus. We made reservations for a queen size, but the first room had two doubles. We got moved to a room with a single double, we were tired and took it. It was fine, comfortable and roomy, fireplace (working), some of the décor is heading towards being old. The bed, besides being smaller than expected, was too soft (not enough support, maybe it’s old) Great deal for the price (we paid $ 80/​night), free breakfast in the morning is adequate, though they only have plasticware and styrofoam (yet there’s real flatware, glasses, in the nice room kitchens). Across the street and down the block is a good Korean restaurant (not fancy, but cheap, fast) called «Bowl Express» next to the Tasty Twist. Bowl Express doesn’t have its name in front, but instead something like «Teriyaki and Gyro.» Don’t order any of that, get something off the Korean menu, and bring it back to your room. This place is a good choice for visiting the MSU campus, we came up for a Northwestern game, we just barely beat the Spartans this year. Wi-​Fi was free, though somewhat intermittent. Parking is good.

I teach at MSU and need to be in Lansing for two days and this hotel does a great job at having a reasonably priced suite that is clean and comfortable for the night I’m in town! Great breakfast in the morning, friendly staff and very accommodating too! I have nothing bad to say about this place! Keep up the great work!

I really liked this place. The wifi wasn’t the best but everything else was nicely done!