The worst Walgreens Pharmacy ever!!! Since I live in the area I have no choice but to come here. I understand that the pharmacists are busy but there is never someone who is keeping an eye on the register. It always takes more than 5 minutes for one of them acknowledge the customer. Extremely unprofessional. Many times that I’ve been here, there’s always that one«Pharmacist» who notices that someone is waiting to be taken care of and they act like no one is there. Terrible! The worst customer service ever!
Monique P.
Tu valoración: 1 Brooklyn, NY
The pharmacist supervisor did not fill a prescription that was an electronic prescription stating I needed authorization first even though the prescription was in the system. Silo he had me call both my doctor and the other location to get the prescription changed. Both told me it was unnecessary and I managed to get the prescription from another employee who statesman was in the system sonic should be no problems. Then, I had to get a cough medicine prescription filled where with he stated he couldn’t fill it because my doctor is in Brooklyn and I live in Queens. That’s really stupid. I know about controlled substances and the rule about controlled substances but that made no sense. When I filed a complaint online it was the same person to call me back. He then stated that what’s is the problem, do I not understand something… Why did I get a phone call back regarding my filed complaint from the person I complained about? He then stated that«your complaint made timeouts like I didn’t do my job.» Why am I speaking to you again?” Stay far away from this Walgreens for prescriptions. I didn’t appreciate being spoken to or treated in this manner. With a slight lung infection and tired of driving, I had to cough all night and have a fever. Thanks Walgreens! I would give them no stars if I could.
Diana K.
Tu valoración: 5 BAYSIDE HILLS, NY
I mostly come in here to creep on Dr. James, he’s one HPOA. For real though, he’s more helpful than most pharmacists(and I’ve harassed my fair share). Ex: I stopped taking Advair because I got bronchitis from it on two separate occasions, and he was the first one to ever mention that you’re supposed to rinse your mouth out after you take it. Hello, why had no one told me this before? Also, did I mention he’s f-ing sexy?
Miriam G.
Tu valoración: 4 Jackson Heights, Queens, NY
The fact that this walgreens is open till midnight is a plus. The overall staff is very helpful. They always know where things are and if it’s not out on the shelves they go in the back & bring some out from the back. I love the photo deals walgreens has. They’ve had a couple of free prints as long as you have the code for them. I’ve been nothing but satisfied with the photo labs prices. They make it super convenient to upload your pictures from your own home on your computer and go pick it up within hours.
Shawnna H.
Tu valoración: 2 East Elmhurst, NY
Most of the pharmacy workers are so unprofessional and not helpful at all. About a week ago, I went and the pharmacist guy tells me I have no insurance and I tell him I definitely have insurance, then he tells me the insurance doesn’t cover the prescription and I have to pay full price for it, then I tell him that must be the wrong insurance and he tells me nope that’s the right one blah, blah blah by that time I’m PISSED so I decide to go home and so some research. Sure enough that WASN’T the correct insurance and I should not have to pay full price. I ended up having to come back two days later and was helped by a wonderful pharmacy intern from Buffalo who took care of everything and make sure that the insurance information correct. If it wasn’t for him I wouldn’t have ever gone back to spend not even a penny in that Walgreens.
Denisa R.
Tu valoración: 2 Stony Brook, NY
If I’m over at the boyfriend’s house hanging out then 9 times out of 10 we end up going to this Walgreens to grab a Redbox, buy some snacks, or any other miscellaneous items. Half the time there’s no one on the floor to help, you can visibly tell certain items have been stolen, or there are long lines with only 2 cashiers available. Things are very disorganized for the most part and a bit more expensive than your local Rite-Aid or CVS. I would rather go to another drug store if there were one closer.
Joseph C.
Tu valoración: 2 Blue Bell, PA
There are occasional times when this is the closest pharmacy to me so i have no choice but to stop in and pick some stuff up. From those rare occasions i come to understand what these complaints in the other reviews are all about. Seriously sometimes their lines are really long, and nobody seems to care about how long a customer has to wait to check out. I also think that my local Rite-Aid actually has cheaper prices on the same things.
Gary L.
Tu valoración: 3 Forest Hills, NY
I came in here to print some photos. The do it yourself machine was pretty simple and quick. Lines weren’t too long. Convenient location in this area.
Jody P.
Tu valoración: 2 East Elmhurst, NY
This is my neighborhood store and I would rather tote my packages across the train and bus than shop here sometimes. Only received 2 stars because of my love for Walgreens. But this store sucks!!! Staff doesn’t give a crap about anything. Isn’t familiar with store policy or sales of the week. They are consistently out of stock of sales items or just plain dont carry items I know Walgreens carries and have purchased in other stores. Such a disappointment as I waited for my mom’s prescriptions to see the pharmacy tech on his personal cell phone as he made a paltry attempt at customer service. I demanded he hang up before he ring me up to which I received an attitude«I’m taking care of you aren’t I?» he sheepishly put his phone away after I showed him company ID and He was apologetic yet the pharmacist allows this so it’s a vicious cycle. He still managed to overcharge me so I had to wait for a manager to correct the price anyway… sigh
L. V.
Tu valoración: 2 Forest Hills, NY
The pharmacy… OHMYLORD! I rarely get sick but when I do, I don’t want to get on a line with ten damn people to pick up my freaking prescription. Same goes for the registers up front, fifteen people on line I mean really? Open all the registers including the photo shop one. I try not to come here when I’m in the neighborhood because I can always go somewhere else. I think the prices are more expensive in Walgreens compared to the other many pharmacies we have in queens. I just don’t know you guys this Walgreens is not the best, I’ve experienced better. Oh well.