Rite Aid

I love this rite aid the reason I travel 4 miles to this location is because its a clean location and everyone is very helpful. unfortunately I would have given this location a 5 star but when it comes to medication they usually don’t have it. My daughter is only 2 weeks old I came had my pediatrician send her medication to this location I finally had a chance to pick up the prescription today and I come to find out they never ordered or prepared the prescription. But the young man behind the counter made sure to speak to his supervisor and was able to give me another brand. I guess they didn’t have the generic brand smh I was fine with the name brand but why should I have to wait 2 days if this was sent over a week ago. please don’t stop coming to this location they are great here but there is room for improvement.

Store is always busy but there are never enough cashiers. Always see managers mistreating the employees. They scold them publicly. Some employees are awesome, polite, and professional. Some are creepy and downright annoying. Its an odd mix.
Wish they had more cashiers instead of people stocking nonstop. And they should sell more home products like shower curtains. The rite aid down the road has them.

Everything is expensive. They don’t carry enough stock.
My beef is with the pharmacy department. Not only do they incorrectly spell my name even when I gave them my ID, I asked them to change it twice. Both times they didn’t update their system. The other issue is how over priced their medications are. I have a deductable I have to pay for my meds, so I was expecting to pay a majority out of pocket. what I wasn’t expecting was to pay $ 160 out of pocket for a GENERIC. If I wanted brand, It would be $ 260. I actually cried at Rite Aid Pharmacy. I don’t think I’d ever have to pay that much being a healthy young person just trying to get a handle on my adhd. I went to fill my script this week and they didn’t have it in stock and to boot — they weren’t going to have it in for another week. I had three days left to my RX, that really doesn’t help me as a customer. You should be checking and managing your inventory!
I went to ProHealth Pharmacy in Midtown. They ran my RX, filled my prescription in under 10 minutes, and spelt my name correctly. And my copay for the same exact thing was $ 60. Just goes to show you that big companies are BAD for you.

Never enough cashiers. High prices. And their «tap to pay» system doesn’t work. Don’t even offer that service then. It’s ridiculous.

the worst customer service in the world. i ordered pictures to be picked up on the same day online, i went to the store… nothing. they told me to come back next thursday again nothing. i call rite aid and i get an idiot customer service rep who can’t even get in contact with the store… i was on hold for 52 minutes. the store apparently never got the order. and no one at the store could say that the 2 times i went and showed them my phone with the order and the order number and the confirmation saying the pictures were ready. i cannot stand this experience. the store is horrible, poor staff training. no one can answer anything. don’t go here unless you want zero attention.

Great deals. They’ve always had reasonable prices.
I’ve never seen Rite Aid run out of items. Open 24hrs, it was so convenient to get whatever I needed at 2am. They only have one cashier that late, but the line was never that long. It’s better than the other drugstores in the area.

Worst customer service ever! If I didn’t need what I purchased, I would of returned the items and walked out and went someplace else. The cashier I had the displeasure of interacting with was horrid. No personality, dismissive and dry. I expect that kind of emotionlessness from a machine. Then to add the icing to the cake, I extended my hand so she can hand me the receipt and she looked right at my hand, then to my face put it down on the counter and yelled «Next». I will NEVER do business here ever again. I’ll spend my money at Duane Reade or CVS.

Pretty decent location. Clean and well spaced. I like it when the shelves are in order especially in places like rite aid. Things need to be easily seen and accessible and this seems to be the story here. Great location

I actually like this Rite Aid… it’s a miracle. I have to switch my prescriptions here so I don’t have to walk to the other (awful) Rite Aid in Jackson Heights.

Wow, what a difference!
Rite Aid has been renovating many of their stores and this is one that got the treatment. What a difference. It looks terrific; it’s actually pleasant to be inside. You can’t recognize anything from before the renovation, and this Rite Aid is now not only far superior to the other local garbage heaps called rite aid (37 Ave and 83^rd st, and 82^nd St. between Roosevelt and 37 ave) but is even nicer than the nearby CVS and Walgreen’s.

For some reason, Rite Aids are like the most prevalent drugstores in Jackson Heights, at least in the 80s section of the neighborhood. Whatever, I grew up with Walgreens, so it’s not like I am loyal to Duane Reade or some shit.
THIS IS THE BEST RITE AID, GO HERE, EVEN THOUGH IT SUCKS. Best is relative, after all.
The Rite Aid on 82^nd St, between Roosevelt and 37^th Ave, is the biggest, dirtiest pile of dingy shit. It’s disgustingly carpeted with filth. Gross, avoid. The Rite Aid on 37^th Ave, right at the corner of 83^rd St has a really nice manager (I think her name is either Cecilia or Celia), but they have the most meager supply of bullshit, and it’s not even well stocked. Plus there is only ever one cashier, and there is always a long line of customer fighting over their coupons. It’s annoying.
Compared to those two, the Rite Aid on Northern is majestic. The store is large, clean, and there are always at least two cashiers. Their greeting card aisle is huge, as is the beauty supply area. There is not a huge selection of products, but a pretty decent one, and it’s pretty well stocked.
Usually if I need anything like soap, wrapping paper, etc, I’d rather walk the half mile to this Rite Aid than the two blocks to one of the others. I can never find what I need at the other two, and I always fly into one of my fucking murderous «Ihatethispincheciudaddemierdahijadetuputamadre» /​i miss flour tortillas rages.
So, yay, I’m a fan!
p. s. if you are one of those crazy-​ass New Yorkers who has a car (what the fuck) you can park it in their private lot for free.