Xnails

Thank you to the Unilocal reviewers. Your glowing reports sent me here and I couldn’t be happier. I had a quality pedicure done with a foot and calf massage that was over the top! I had a bad experience at another Downers Grove nail salon (a cut ankle that ended up infected) and was really nervous about getting another pedicure but this place is clean, with good lighting and soft relaxing music. I have been to a lot of different nail salons and this (especially for the price) is top notch.

Stopped in at the recommendation of a friend after seeing her gel manicure. Busy well light salon with plenty of staff to handle it. Got a pedicure from Sam which was kicked up a notch by the hot stone foot and leg massage, incredible for only $ 25! Very thorough and took time to do it right. Many stations, staff interacting with customers and not talking about them (you know they do it!). Owner told me 20 min, waited about 10. Offered everyone bottled water. Everyone walking in seemed to be regulars and were greeted by name… I will be joining them after this wonderful experience!

Fast, clean, friendly service. The best part: it’s quality service. I’ve tried to look for other places, but I don’t really know why. This place is awesome and I will continue to come here.

I spent years trying so many different nail places in Downers, and once I tried Xnails, I haven’t stopped going. Such a welcoming atmosphere and everyone is so nice!

First time visit after reading the reviews on here. Lynn did my nails and she was fantastic. Sh took her time and really listened to what I wanted. Owner was very nice on phone. Very clean and spacious.

Lynn was amazing! This was my first time here. She took her time and made my nails perfect. She did a really good massage and didn’t seem to rush anything. Definitely going to be back. I came here upon referral from a friend and I’m certainly going to pass the referral on. Amazing service, excellent quality, perfect results!

I frequent here and love it. Randy is great. all the techs do a great job. never had to wait longer than 10minutes even on a saturday Randy makes sure this place runs smoothly. everyone is friendly. and they get you in and out without feeling rushed. the color selection is average. some other shops may have more of a selection but that won’t stop me from coming here.

Whether the manicurist is Randy (owner), Bryan, Lynn, or anyone else, you will receive TOP NOTCH service! I so appreciate the timeliness, flexible scheduling, appropriate pricing, clean facilities, but most of all the warm welcoming atmosphere!
I bring my mom and my daughter here all the time for «girl time».

Love this place! They have more no chip colors than any one else around, I can always get an appointment, and the prices are good! Highly recommend them!!!

Your typical quick service nail salon. It could use a little sprucing up but gets the job done. Best massage chairs I’ve been on though — huge plus. Also nice massage at the end of pedicure, which itself turned out quite nice. Lose a star from me when you’re closing up shop when there are still plenty of customers inside.

Man do I love this place! I moved to Oak Park and still drive back to Downers to come here! No-​chip manicures actually last longer than two weeks without chipping and pedicures last forever! The prices are fair for the quality you’re getting. All of the nail technicians are professional and good at their jobs, although Randy seems to be the most popular (I think he’s the owner). Everyone I’ve referred here has loved it and refuses to go anywhere else. My only critique is they could use an update in colors for regular polish, but there are still plenty to choose from!

Seldom do I write a bad review. In fact, I almost never write reviews at all regardless of my experience, but I was so disappointed in my brief period of time here that it actually prompted me to take to Unilocal.
Many of my friends have gone to X Nails and generally have positive things to say about it, so I was excited to try it out. Unfortunately, I didn’t even make it to the manicure. I had an idea of what I wanted and found a picture on Pinterest for reference. Nothing elaborate — a nude color with silver sparkles. I browsed the nail polishes and quickly realized there was a severe lack of nudes to choose from, if any. Now, I wouldn’t describe myself as «trendy», but I’m not completely oblivious and I know for a fact that nude nails are relatively popular among women. With that being said, I figured I wasn’t seeing them and my manicurist could help a girl out. I showed the young lady the picture and asked if they had anything like that — perhaps a tan, beige, sand, muted gold, etc. The first color she picked out was literally white. I politely asked if she had anything else. She perused the rack of nail polishes and picked out a dark grey, almost black. I replied that it wasn’t quite was I was looking for. She snapped on me and said «If you don’t like what I picked out then find your own color.» I was so turned off by this that I actually grabbed my purse to leave. She was surprised that I was leaving and was now very subservient. «Oh no, you don’t want a manicure? Are you sure?» Uh, yeah I’m sure. I happen to tip anyone in the service industry exceptionally well because I know their work often goes unappreciated. However, I’m not about to give money to someone who doesn’t do their job well or at least make an effort. Now, if this woman is legitimately colorblind, then I sincerely apologize for both walking out and writing this review.
I ended up going to Xclusive Nails in Downers Grove and Jenny did a wonderful job!
Long story short, if you want nude nails with good service, skip this place.

I’ve been going to Randy for 20 years, he’s the best at doing nails and they are always perfect, he is also is the fastest, I do hair color for a living and no one is harder on my hands then me and Randy makes them look beautiful every time, love X Nails and Randy

I did a walk in appointment, for my summertime mani pedi, based on the other reviews I’ve read here. I was very lucky that Bryan was my nail technician!!! Bryan not only gave me THE BEST calf, foot, and hand massage, he was so precise with my toe & finger nails. The cuticles on my finger nails are so thin, I usually end up getting cut a few times before the polish even goes on.
However, this was not the case with Bryan. He never knicked me once when cutting my nail cuticles cut. I had a great experience!!! I would request Bryan if you go.

It depends on who your nail tech is. The African American lady (sorry, I don’t know her name) was amazing but the middle-​aged Asian American lady is horrible – I even saw her make someone cry. I learned my lesson and stick with the best one. She is quiet and focused, and she is proud of her work.

This place is wonderful. I have been to aLOT of nail salons over the years, and from my vast experience, you will be very hard pressed to find another salon that the very very wide variety of colored acrylic powders and no-​chip manicures that Xnails has. Really. Whatever color you have in your mind, they have it. I went in a few times with ideas of unique ways to do my nails for my wedding, and they were always happy to try out whatever I suggested, even if it was a little off the wall.
They have wonderful massage chairs for your pedicures, and what’s nice is they don’t ever make you feel rushed, and that’s the last thing I want when I go get a mani/​pedi. The service is great, and I tell all my friends and family to go there too. I can’t say enough good things about this place.
As with almost any nail salon, make sure you bring cash for tips!

Xnails has always been good to me! They’re inexpensive, quick, friendly, and they always do a great job. I wouldn’t recommend any other nail salon, but xnails

Randy is #1! The workers here are very attentive, personable, and funny. Good value for great work. Remember to bring cash for a tip, as they do not accept it on a card.

Hark reader– remember that most people are motivated to review after a bad experience over a good one. This place not having 5 stars? I blame the hoards of loyal X-​Nails regulars for not standing by their business and letting this place get slammed by nay-​sayers. Note none of those negative reviewers say anything about ASKING for something or not having a verbalized complaint remedied.
I come all the way from the city to get my nails done here. Nail places are a dime a dozen and saving a few bucks isn’t compelling enough for me to chose one place over another– it’s all about the service. Randy makes sure to it– when he’s not simultaneously serving 2 happy clients, he’s hopping around the shop checking on his staff and making sure the customers are comfortable and satisfied.
My nails always look great and the polish consistently lasts beyond it’s useful life. The techs are responsive to your requests and will chat you up if you give them some indication you’re into that.
Trust me, not those other review– my friends and I have migrated all over the Chicagoland area and still call X-​Nails «our spot.» Give this place a try– it’s worth it!

GOLD STANDARD
I just got my no chip for my hands and a nail change color for my toes. I was greeted right away and was helped at that moment also. I had an appointment with Tina (which I highly recommend). She was gentle and neat. The place looks like they hold cleanliness to a high standard. It was so easy to get an appointment there.