Midas

Made an appt a few weeks ago for an oil change and tire rotation. Everything was fine asked the guy did the tires get rotated? He was like yes of course, well took my car last week to align my tires and the guys says these tires were never rotated ! So basically you lied to me and never rotated my tires, so why include it with the oil change if your not going to do it. Never going back there again !

Awsome service. Extremely friendly manager/​service consultant. Got the best price for new tires and a great warrantee /​road hazard. I refered a few people to them and they were very satisfied with them as well. They did a great job of explaining what was wrong with my car and very fast turnaround.

Have ben going there a long time no problems. New crew, took forever for an oil change mechanic was on his cell phone the whole time. Stripped one of my lug nuts told me no big deal I had to go out and buy one. never reset my need oil change indicator. Come on just and oil change. wil not return and let everyone in town know not to go here.

Went in today after my brakes started making that warning grinding, never got a squeek first but I guess it depends on the car. It’s a 2012, 42k on it, so time for pads n cut rotors. I found a coupon for $ 89, so far so good. Made my appointment online, got an email confirmation from store, good. I tell them what I WANT sine I am the customer, and immediately the BS starts. «We need to do a full inspection to determine what you need». Already did that. Doesn’t take a rocket scientist to check rotors. I’m a girl though, so I must be stupid, right? Took me in the garage, said «it’s really hard to see but you need new rotors». No, they need cut. And from what I saw, not much. So now I gotta go somewhere they won’t screw me, just do what I asked. From $ 89 to $ 330? BS! And word of mouth is Already biting them in the butt. The only reason I’m writing this is because a guy overheard me on my cell explaining my horrible experience, and asked which specific location so he could AVOID it. Then he urged me to post my experience on Unilocal.Ladies, do NOT go here. Find someone honest that doesn’t try to upsell. Never again.

I have been getting my oil changed here for a few years now… $ 20 includes tire rotation with coupon and they take competitor coupons too. Quick friendly service they go the extra mile and top off a few leaks without the hard sell to repair.

I had good experiences here a few times, but last week I was hit on (he was so distracted by my eyes I had to ask him to please focus on my car!) and lied to about my car. A quick second opinion showed that none of the things they wanted me to pay over a thousand dollars to fix needed fixing!
There are a lot of other shops in the area to choose from, and I’m certainly not coming back here!

I gave this location 5 stars. Brought my Toyota Corolla after Autozone diagnosed it as ”Bad Battery” Fernando (Store Manager) was nice enough to help us. Gave him the key and he took my car to the inside of the shop. He then explain the price option. He also put power steering fluids because it’s hard to stir when making turns. It’s FREE.
The waiting are is nice. Can sit around 10 people, various magazines on the table.
It was really quick. No more than 10 minutes, it was all done. Fernando even took the car out by the exit door so we do not have to walk far.
All in all, i had a wonderful experience with this store location.
PS: If you are looking for the best car batter according to the expert, AC Delco is the only brand they carry! Superior in quality.
For the batter there was a 2 years warrantee included. I recommend this place highly. I will go back for oil or tire change in the future.

I have brought my car here several times over the years for oil changes. The prices are reasonable and provide fast service. I would recommend it for routine service but I feel I possibly have been upsold a number of times. After bringing the vehicle to different service centers I have been told those services were not necessary. This seems to be typical of car service places so nothing too personal. I will continue to come here for oil changes.

I had a coupon for a 19.99 oil change. I called to see if I needed to make an appointment. Nice gentleman told me I didn’t. When we got to the Des Plaines location a few hours later first question was «do you have an appointment?». Needless to say, We went across the street to Just Tires And they honored the coupon. Sorry Midas

I’ve been bringing my car here for years and the guys here are great! They are always friendly, professional, and, most important, HONEST! Joe, Miguel, and the mechanics are THE BEST!!! I highly recommend anyone who needs any type of work done on their car come here. You will not be disappointed! Thanks guys for all you do! You are the best! :)

Scam artists at worst, dishonorable at best.
I went to have the brakes on my 1997 Nissan Sentra fixed and brought in the lifetime warranty for labor and parts that I received from this location when they did my brakes in 2004.
The initial estimate was $ 816 even with the warranty. I told them I wasn’t spending $ 816 for brakes on a 13 year old car. An hour later, an employee called and explained if they scuffed up the rotors instead of replacing them it could cut $ 100 off the price. After explaining that I had set my limit on fixing this car at $ 500, he told me I could come and get the car after 4:00.
An hour later, the manager called and explained that he would apply last week’s coupon and discount the labor and not charge for draining the brake fluid and the price would be $ 489. So, in two hours the price has dropped $ 327. I tell him I think this is pretty shady and that I am having trouble understanding how this could be unless I was being completely ripped off just hours before.
I told him to get my car ready because I was not using Midas and brought it to Hellstrom Automotive in Des Plaines and they fixed it for $ 350 without me telling them any of this story.
So take this for what it’s worth, but at the very least DO NOT PAY what the initial estimate is if you are going to use this Midas location.
Right now they are advertising on their sign that they will beat any written estimate so at least get someone else to give you a quote if you really want to use this service. I would steer clear.

Had taken my car there several times for brakes, etc. Maybe 1^st time the work was ok but after that nothing but problems, they had my car for a month and every time I would call they would say, «yeah, what’s up», whats up? Give me my car back, they never figured out what was wrong with it and they did substandard work on other things that i actually had to go to the head manager and fight with. Do not go there.

I usually go on lunch for oil changes but decided to have my brakes done. a month later I am back because they squeak so bad. The guy changes them out and Im done. Decide to see what they have to say about scheduled maintenance for my car. Nothing that makes me think I am really going to get anything for my money except alot of «routine inspections» and an oil change that I just had with a filter change. I asked him to check my tires to make sure they are okay and how is my steering as Im feeling something wierd. Mechanic takes it for a spin and says all feels good. tires are good… I leave and upon talking to a friend I decide to check my tire pressure. They are at 25lbs when they should be at 40lbs. I pump them up and my problem is fixed. It is funny that the mechanic couldnt feel the issue and then when they supposedly ‘checked’ my tires they never even bothered to check the pressure. Thanks alot guys… Oh by the way. He really thought I needed to have my tires rotated though. Shoddy if you ask me. He also tried to sell me a trans flush… cabin filter change and fuel system cleanse… All the pricey things. Think I will find somewhere else to go… Im a better mechanic then they are

I know a lot of people look down on chain stores, but I move around a lot and like to know that there is going to be a location that will be able to know my history and work with me. That’s just me. And I’ll pay extra to know that. More importantly, I’ve never had a bad experience with Midas. I might get mad that I keep having to come back, but I’ve never come back for the same problem. It’s not their fault that I have a POS.
My window managed to pop itself off of the track on the passenger side. As I drove down the street the darn thing began to fall into the door (better that than out of the car, right?) I rushed over to the local Midas and they were able to pull up all of my information and get started. They were also able to figure out the issue with my flashers. It cost $ 200, but they were so nice and helpful about the entire thing that I almost forgot how much money I won’t have for food this month. Now that’s customer service!