I went to this 7 – 11 gas station today to put air in the left front tire of my bimmer but since I’ve never done it before I asked for help and a female cashier asked an employee named Hussein to help me. Hussein flat out refused to help me! I don’t know what Hussein’s issue is but he needs serious training in customer service. Thankfully, a very nice young lady who was also a customer did it for me and showed me how to do it.
Zara K.
Tu valoración: 3 Rockville, MD
7 eleven to the rescue! I wouldn’t recommend anyone coming to this one especially females since its right on the corner on a highway and is a lil sketchy. Ul find what you need here but drive up a little and go the one near Dunkin donuts and baskin robins(China bistro plaza) it’s newer and less sketchy ! I assume u only need to go there in the later hours?
Davies M.
Tu valoración: 1 Silver Spring, MD
Never buy gas here, they never make mistakes said the manager, and what you say to them is final per managers sentiments. Here is what happened, parked at pump, got out, paid at cashier told him 40 bucks on 3. Came out, gas not coming out, so I went back inside only to find out gas was put on 4, but while I was doing that 3 cars went by on 4 so I asked for manager and to quote him, we never make mistakes and what you say is what we punch in, end quote. So I said you clearly make one today but manager was adamant and inhumane and I said I am calling the police, he replied go ahead. And I called 911. Police showed up and checked my receipt and played video tape while my pregnant wife wept in the car waiting for gas for over an hour. Police came back told me to gas up and so I did. My take away from this… a) if manager was human as the afore fake reviews suggest he would have used his discretion put all to an end without the police involved. b) he would not have suggested I chase after all who come to pump 4 in an attempt to stop them from pumping my 40 bucks c) it is not my job to look over the guy who punches numbers in the receipts console to make sure he enters the numbers right instead of being inhuman by assuming that a customer is the one who always makes mistakes d) what happened to customer service, it seems old to me that our busy police force have to called in to settle a dispute between customer and business on custmer relations issues. e) nobody in the right frame of mind takes a son and a pregnant woman to a gas station claims he paid and wait for 1 hour calls police and argue with a business over 40 bucks however ville one may be, its just unhead off… weeping pregnant wife… f) I appeal to a living beings with hearts and sanity to never give any penny to undeserving businessman who have no respect for fellow blooded people especially the 7 eleven store on Frederick ave and Derwood rd…
Laura G.
Tu valoración: 5 Montgomery County, MD
I feel kinda’ weird giving a 7 – 11 a 5-star rating, but it’s deserved. The manager makes it for me. This guy is wonderful– personable, friendly, thoughtful, helpful and funny. Sometimes, I actually drive out if my way to get the coffee there, just so I can give«him» my money. I even drive by Dunkin’ Donuts(my favorite coffee!) If I owned 7 – 11, this manager would be winning all kinds of corporate awards. His staff are okay, much like what you’d find at any other convenience store, but even he gets them to crack smiles once in a while. Nice coffee selection, the pastries are always fresh and the attached gas station is a nice convenience. I also agree with another poster who says he feels safe because of all the police officers. I love that feeling. I’ve been reading lately about a lot of cases where the police are abusing their power, but I find these officers to be wonderful public servants… so happy to have them around.
Derryk A.
Tu valoración: 3 Silver Spring, MD
Take your basic 7 – 11 and add a gas station to it. All the convenience of both worlds in a good sized 7 – 11 fairly inexpensive gas and go. No mechanics so if your car is breaking down that would not be the place to have it towed to. They do have a few automotive essential items like maps, oil, antifreeze etc. Open all night all day all holidays all the time. ATM, lotto tickets, air pump, lots of prepackaged and fully cooked food items. Microwave oven with plenty of instant noodles ramen and other quick fix food to eat on the road. It is fairly clean and best of all it is very safe at night, you won’t have to worry about it getting robbed anytime soon cause cops hang out there all the time drinking the coffee and eating donuts. Don’t speed around there or it’s BIG ticket for you.