Sonic Drive-In

The people are friendly, but either extremely confused or forgetful. It’s inconvenient for me to constantly have to check my order and inspect it every time for mistakes, because that’s exactly what I find: mistakes. They always miss something in my order, give me the wrong order, or don’t give anything at all. I hate having to hunt them down and wait extra time to get my order fixed.

Good God. Always slow. Poor service. Can’t even get an order right. Ask for diet Coke get Cherry Coke. Worst ever.

Went to happy hour today ⁸⁄₃₀ around 2:45, order 2 large slushy. After 10 minutes I called back into the store and said to cancel my order. The guy was extremely rude and didn’t do anything to fix the situation! Every time I come here the people are rude, and the orders are wrong! STAY AWAY if you value your time/​money.

Besides the food being mediocre, get a reciept, your card or change. Little teenagers trying pull a quick one, so count your cash back. Reported to corporate, of course, no response back.

I ordered from the drive through. There were only two vehicles in front of me. I ordered a shake and a large diet coke. It took twenty minutes to get my two items. Both vehicles in front of me didn’t order very much either.
The shake was good. I’m disappointed in the drive through service. I should have went to the Wendy’s across the street. Sonic, I know you can do better!

Went here about an hour and a half before closing. After trying to order we were told the carhops were closed but if we got in line we would be taken care of. It was long but we were in no hurry. After about 45 minutes they take the half of the line behind us and send them to the carhops. Again np we were just about to order. Then we can’t order because the machine says their closed. No worries, they were taking people’s orders by hand. Ten minutes to by then they tell us the kitchen is closed after an hour and a half. Used to love sonic, but never again.

Gosh another horrible experience with them i’m not sure if they changed management but this place is horrible. I am a regular at the location in stapleton since my work is close by and i have never gotten as bad service as this place. It’s really frustrating to have to wait 30mims for three drinks. We ordered our drinks around 10:30 or even earlier and once waiting a while we finally got annoyed and all we kept getting from them was that the drive thru car spaces weren’t open. Didn’t even let us explain that we were waiting on drinks that were paid for. During our lovely visit we saw one guy worker get into a car with his change dispenser still on him and take a ride around the parking spaces with his friends. Oh and finally this young lady came by to tell us the car orders were only taken threw drive thru now my boyfriend explained we were waiting on our order for a long time. She said she would check on it, but to our surprise she goes into the drive thru lane and was talking to someone inside the car she then after laughing and chatting on gets inside the car and chats for a good five minutes. She gets out and goes back to work. We then decided to get off and ask for our drinks or the least our money back looks like our drinks were there all along and they have no idea ._​_​_​. They just simple forgot what a freaking joke! Employees getting into peoples car while working to chat looks back on the company and is not right at all! Forsure not going back to this place! Horrible!

I always wonder why their drive-​thru line is so long when there are all the open carhop stations? I don’t get it.
Anywho…it’s a-​ok with me. I’ve never had an issue here. The service is quick and the servers are friendly.

Just stopped by to grab a shake, service was prompt and the carhop was very nice. I will be going back again soon!

Sometimes they mess up the no ketchup or mustard orders. The food is otherwise good.

If you’re stuck by the airport by denver and the A&W is out of buns and the KFC is out of chicken. yes. true story… Sonic is a good alternative. They have some funky things on their menu which you don’t get at mcdonalds or burger king. the dine in the car option is nice for those not wanting to wear pants while eating.

They should have never gotten any stars! Okay so we went here after we arrived back into Denver on Sunday the 27^th for some dinner. The onion rings looked and felt like they were out for a LONG time. The Onions inside where dry and they were cold! Same as to the fries, hamburger, mozzarella sticks, and my hot dog was LOADED with sauerkraut. The mozzarella sticks the cheese looked disgusting and felt dry.
The guy over the drive thru was rude! We just pulled up to order and he did his intro and we asked if he could hold on for a minute so we can look. He responds with «Sure why dont I wait on you for a minute to make my night longer». We didn’t say anything we were actually going to ignore he even did that. We waited for a good 10 minutes to receive our food. We got our food and we were eating while we were going home (long flight). We were trying to eat and the food was so disgusting that we would have rather went to a Mcdonalds! and sonic is supposed to be way better than a mcdonalds! We ended up throwing out our food, wasting 20 something dollars and actually went somewhere else.
Take your money somewhere else.

This Sonic can’t get your order right! Ordered a breakfast croissant with bacon, got sausage and no croissant. I called in and told them. I was told someone else got my order and they knew there had been a mistake. Go back at lunch because I was told they’d make me lunch for free to correct it. No one knew anything about it. They had the nerve to charge me, then screw my order up AGAIN! A BLT with no tomato and undercooked bacon. Gross! What a total waste of a drive. I’ve given them several chances because I generally love Sonics. However, avoid this one if you can! The same mistakes happen over and over again.

Worst customer service at any fast food place ever. Someone at this company really needs to replace the staff here seriously it’s the same thing every single time. I will drive further to go to a different one.

I wrote a review earlier about how it can be good when they get the order right… Well they’ve gotten wrong enough time to go from 2 stars to 1. The wife ordered drive thru, and «Desmond» read our order wrong twice. Each time I corrected him he just said «yes» then when he delivered the food he was like «oh, I didn’t hear you» seriously!!! He couldn’t have said I’m sorry I can’t understand you please pull to the window so I can take your order there? Nope just got the ENTIRE order wrong minus a coke. Well I hope management reads reviews on here and learns from it because this is a constant problem with this sonic location.

SCREW this location. Been here more than a dozen times and HAVE YET to receive my order correct. Besides that, the staff is extremely rude and on my last trip the lady who opened the drive thru window hit the mirror of my truck, shrugged, handed me a drink and closed the window. Not a word. Fuck that.

Why would anyone go to McDonalds for a quick breakfast when the toaster breakfast sandwiches here are 50c less and three times the size of anything McDonalds offers.

I’ve never cared for the food at Sonic, but I love their limeade. I’m especially fond of it during happy hour, when all drinks (non-​alcoholic) are half price from 2 – 4 daily, weekends included. I’ll occasionally splurge and indulge in some tater tots to go with my drink.
Tip: If they’re busy, like they usually are during happy hour, it’s actually faster to park and order through the speaker, and have it brought to you by a carhop.

it is Sonic. What else to say? I like cherry lemonade, as for good… when you’re very hungry or hangover…

I love Sonic, but don’t have it a lot. While on my stay here in Denver, I stopped by Sonic. I had the #4-​Chicken Sandwich with some awesome onion rings.
One thing about the Sonic here, you can get green chili on your hamburgers. So good. Others had burgers and the foot long hot dogs. Everyone was happy with their meal.
The Cherry Limeade was pretty awesome also.
The service was great and fast.