Rose Medical Center-Healthone Emergency Room

Came in and was greeted right away. Lovely charming nurse took my vital signs, etc. Quickly taken into a room, where a PA saw me. I was listened to, I was treated with respect, I was fixed!!! — fast, and the entire experience was first class. Everyone showed up on time, I was told a nurse would be in to see me in 5 minutes, and lo and behold there he was. The PA was kind an attentive, and the bottom line is, they made be feel better… fast. Thank you Rose!

The people were awesome and very knowledgeable. However the CarePoint, P.C. has improperly billed me. If you go there make sure you’re ready to deal with improper billing, it would be great if Rose dropped CarePoint as it’s provider billing vendor.

My daughter had a bad asthma attack and we went twice to Rose after hours. We were seen immediately and they were knowledgable and kind. In both cases they were very helpful.

The other night at work I was doing my job in the freezer, getting products for the cases on the sells floor. Had an accident in the freezer had to call my supervisor because I hurt my leg. Thought it OK filled out a report just in case, as the night went on it got worse. So we called the people we needed to call and told me to go the Rose Medical Center to have it looked at. I got in right away they took x-​rays nothing was broken just a bad hematoma. But the care I was giving was Great the Doctor and Nurseries were Great. The lady in administration was Great too very helpful. Had a lady call me today to check up on me. And was told who to see for follow up care. I’m very impressed with the care I received.

I was very disappointed in my visit to this emergency room! Yes, it was clean, and the admissions lady who got my info was very kind, but the good ends there. I had a serious fall resulting in terrible pain in my abdomen. Went by ambulance to the emergency room, couldn’t move due to terrible pain. Was given a tiny vial of painkillers twice in the ambulance to help with the pain when going over bumps. I was taken into the emergency room, moved to a bed and left right there in the hall for hours. It was quiet and yet I was totally ignored. I was alone and scared and eventually a friend came… and was standing there with me. I’d been very thirsty, the admissions lady came with a cup of water when i asked for water, no straw. I was flat on my back and spilled water as I tried to get it into my mouth.
Eventually, a couple of hours later they took me for a CT scan. I was unable to move the pain was so bad and the lady there asked why I’d refused painkillers. I said no one had offered me A THING! I said I’d had some in the ambulance and she said it had long worn off. After having to use a board to move me since the pain was excruciating, the test was complete and I was returned to the hallway, to be ignored again.
A while later the dr came and said it was good news, no ribs were broken, no organs punctured, I could go home… I was still flat on my back, in pain, unable to move! I said I was unable to go anywhere I couldn’t move! THEN the dr said something about medication and finally I was given something in my IV and when I could sit up I was given oral medicine and then told to go since I’d kept it down. Thank goodness I could then move a bit, but painfully!
I will say that after mentioning my friend was a nurse the staff changed, we’re kinder and even smiled a bit. VERY disappointing visit to Rose! I’ve been a patient there for years and can’t believe the experience I had. Perhaps that is medical care everywhere now…

Wow! We had such a great experience at Rose Medical on a Sunday evening.
My fiancé was (it turned out) severely dehydrated and I brought him to Rose. I was immediately struck by how clean the waiting area was — although, we didn’t have much time to marvel because almost as soon as fiancé was checked in, we were brought back to an exam room.
The whole process was efficient and thorough. He received great care, all doctors and nurses answered our questions and explained what the process was. After ½ a bag of IV, my fiancé was already feeling and looking much better.
This whole ER is very clean and not ‘hospital’ly feeling at all.
Will definitely choose to come back here, if we unfortunately have to come back to an ER in Denver.

I would like to please preface this review by stating that I am baffled as to how opening a can of Campbell’s Chunky Soup last night landed me in the emergency room, requiring multiple stitches in my pinky finger.
That said, I was very pleased with the courteous and professional staff on call last evening.
As mentioned, I managed to remind myself that there are little hidden dangers in routine life. After opening up my pinky in an opening that would make James Cameron proud (ok, it’s way smaller), I drove myself over to Rose and got all stitched up. Four long hours of… No, wait… Four quick sutures and I was on my way.
Thanks again to the staff — Doc, Lauren, nurse gal, etc… Made a crappy situation less crappy.