Mutt Puddles

How early am I supposed to come in to use the self wash? I rushed from work to take my dog and it was only barely 4 o’clock and your sign says you close at 5:30. Plus you have a sign that says last self serve bath accepted at 4:45 right at the register! And the girl tells me they’ve stopped self wash like 10 min ago! Really?!? So they just get to pick when they get to leave because they dont feel like completing their hours at their job? When they’re not even the ones that are going to do the bath? Thats horrible, I really liked using this place but I cant get in now because I cant guess until what time your employees feel like working. At least turn off your OPEN sign. Bad customer service.

My yorkie Alvin is not a fan of the groomer-​Mutt Puddles is prompt and friendly so he doesn’t have to spend the entire day there which seems to decrease his anxiety. Alvin always comes home looking great!

Thank you for your understanding and keeping Cosita late. She looks amazing. Always tell my family and friends about Mutt Puppers.

Awesome place! We’re new to the area, my shih tzu rolled in mud in the new yard. I called & asked if they had an open appt today, they said no so made an appt for tomorrow. They called me back 5 mins later (shocker) & said they just got an opening YAY! The place is clean, the girls are so nice & my shih tzu daisy looks like a million bucks! Best grooming she has ever gotten (thanksgiving color bows & bandana included) price was great & The shop dog zero looked like a clown wig! So cool!

Being new to the area, I was very nervous about finding a new groomer for my Shiba Inu, Roxy. I called the vet and asked for a reference to a groomer with a good reputation. After checking the reviews of the groomers recommended, I remained conflicted as to which to use. I decided to read all reviews of nearby groomers. Mutt Puddles reviews, since the new ownership occurred in Oct. 2014, have been unbeatable. I decided to give them a try. They provided excellent customer service, my Roxy was happy and well groomed when I picked her up. The shop was clean. The price was excellent! I now have a groomer that I will use for all Roxy’s grooming needs!

Soooo happy to have found this place close to home. I used to go to an amazing groomer who treated me like crap (Super Pet Cuts). I had enough and left and regretted it until I came here and found Sarah. Thank you for not only giving my dog a great cut but for treating me like a valued customer. :-)

This place doesn’t even deserve a one star. I received my dog back and she was very skittish and panicked. Which for a golden retriever is very unusual. Whoever cut her hair did an awful job while my dog is missing big chunks of her fur, and her hair is sideways. It looks like a toddler got ahold of some scissors. They refused to give me a refund instead gave me attitude and said I was a liar. I will make sure to inform on every social media and to all my friends, to NEVER give this place any more business.

The new owners make ALL the difference! Jessica is an AMAZING dog groomer and our Sheltie got the best haircut of her life by Jessica. I wasn’t going to come back based on prior experience with previous owners but I am glad that I did once I heard new management was in place.
I highly recommend Jessica for your dog (and cat!) grooming needs!

Old management of this store apparently was awful, and because of that this store has some bad reviews online. But this store has been under new management since October 2014, and I have to say they did great on my dogs; a Husky mix and a Papillon. Both were so excited and happy when I picked them up, and their hair was de-​tangled and beautifully cut, and their nails weren’t cut too short (I’m used to groomers accidentally cutting a toe or two too short). They also gave my dogs cute bandanas. The staff of ladies were respectful to me and gentle and loving to my dogs. The rates are pretty normal compared to other places. I’m pretty happy with this location and I’ll definitely be taking my dogs here again.

After a bad experience with another groomer which I won’t name here, we were looking for a new place to take our Saint Bernard. He was fairly traumatized by his last visit to the groomer for a bath and nail trimming, so we wanted to check out a few of them before we made our decision to take him. We visited three different places in the local area and Mutt Puddles was the one that impressed us the most and that’s where we decided to take him, so we made an appointment.
Well, after bringing him in and having him bathed and his nails trimmed and everything, we couldn’t be happier or more impressed. Right away they made us feel like they really cared for our dog as much as we do and Thor was a very happy boy when we picked him up, a complete 180° turnaround from his last visit to a groomer.
We can’t say enough good things about the people at Mutt Puddles, we will never look anywhere else to take Thor when it’s bath time again. If we could, we would give them more than 5 stars, because they deserve it. Thank you for taking such good care of our Thor!

My name is Leland Barber, and my wife, Jessica, and I have just purchased the Mutt Puddles pet grooming salon in Thornton. I am reading a lot of bad reviews about what has happened in the past, and my wife and I are trying to change that. So we ask that you give Mutt Puddles another shot. We are trying to keep the place clean, accommodating, and a loving place to take your pets.
We do ask that you be patient with us, as we are trying to do some small updates to the store. Both the wife and I are true animal lovers. Jessica is a very experienced groomer, and works hard to give the customer what they want.

Even though I live in SE Centennial, I will drive up to Thornton to get my cat groomed. They always do such an amazing job and they get Katie in and out fairly quickly. Katie always comes back looking great! I won’t go anywhere else for a groomer!

Ummm, where do I start. I took my Shih Tzu here for a basic groom. They butchered him. His cut was choppy, his ears were cut uneven, and he was covered in fur trimmings when I came to pick him up, I had to give him a bath after I had just paid to have him bathed. When the lady (who is the owner and is rude, obnoxious, and unprofessional) carried him out to me he had a pink bandana on and she kept referring to him as a her. How in the hell she spent 3 hours grooming him and didn’t notice he was a boy is beyond me. When I asked why it took forever and looked like a 5 year old had done it, the owners had a half ass excuse for everything. I will never return and highly discourage anyone from going here. It was the worst grooming experience I’ve ever had. If I could rate negative stars I would.