Limo Express

We had great service & a very courteous driver and my surprise birthday ladies night was a success. Very fun & memorable night.

DO NOT USE THIS COMPANY THEY ARE A SCAM-​BAIT AND SWITCH!!! HORRIBLE PEOPLE!!!
I wish I could give them zero or negative stars.
We originally booked a stretch SUV for a concert at red rocks by Carol at Limo Express. To preface this, it was my first night out since having a baby and we were with friends to splurge and celebrate. When the car arrived it was a beat up old white limo, NOT what we had reserved. My fiancé called to find out why we did not receive the car we reserved and he was treated very rudely by Brian.
On the website it clearly says: «We will beat any limo price in town guaranteed!» He found another company who charged just over $ 300 for the type of crappy limo that showed up. This is $ 150 less than the SUV that we had booked. Brian at Limo Express refused to match the price, because he said it was the day of. We never received a phone call from Limo Express notifying us of the change of car prior to it showing up, so we were completely unaware and unable to make any other plans.
My fiancé tried to work with Brian and told him we would take the car at the price we paid, but they had to cover the tip for the driver, but he refused to do so and told us he was canceling the service on us.
We were left high and dry without a ride to the concert an hour before the show was to begin. The poor driver was out of a job and she left crying. The company obviously does not respect their clients or employees.
Thank goodness for Joe at Über who picked us up and was there to take us home.
Again, DO NOT USE THIS COMPANY THEY ARE A SCAM! BAIT AND SWITCH!!! HORRIBLE PEOPLE!!!

Rented the 18 seat Escalade for a birthday party. Had a great time! Paul was our driver and was soooooo good to us. Showed up early to pick us up. Took care of everything including us. We were not completely organized and thankfully, that didn’t seem to rattle him at all. He was professional, fun and easy going. Just what we had asked for. The car was great. We had 14 in there and a few coolers and we all fit comfortably. I gave them 5 stars and would definitely use Limo Express and Paul again. My only recommendation for the company is to repair the air conditioner. It was pretty toasty in the car because it was a beautiful day outside. Thanks Paul!

I need to say that this may just have been their choice in driver. We had used them before and had a great experience.
So the limo showed up 10 mins late to pick us up to drive us to our location, which would not have been that big of a deal because I had added extra time to the scheduled to make sure we had a 30min buffer. As we got in I noticed it was really hot in the limo, I asked him to turn on the AC. he stated it was controlled in the back of the limo. I explained that the back had no power and was not working, he argued with me for 15mins. Till he finally got out and looked at it, then he had to call someone to tell him to flip a switch in the front to turn on the power. FLAG 1
As we got on the road we were flung around that back of the limo because he did not just lightly press the break he slammed on them every time. My youngest daughter was trying to slowly move from the back to the front when he slammed on the breaks it torpedoed her all the way to the front. Forget having a nice relaxing pre-​wedding time with my family, we were all holding on trying not to get thrown around! FLAG 2.
He then pulled off the hwy and asked me if we were going to Flagstaff, WHAT??? He did not have the address I had provided and I had to climb through the window and show him how to program the correct address into his GPS. FLAG 3
As we were finally on our way I started to relax. Mind you we had a hour drive up to the ceremony site in Golden Gate State Park. As we were now about 30mins late I was starting to get concerned. Then the limo started making odd noises, and slowed to a stop on the side of the road. The driver rolled down the divider and said, and I quote «the limo is broken» nothing else. Not sorry, not any concern for me the Bride freaking out in the back seat! I then tried to calmly ask the plan, as he just grunted and said we were going to wait. We «waited» for an additional 30mins, before we finally got back on the road. (FYI he did nothing a good Samaritan pulled over and helped get the limo back up and running) As we finally got to the site we were a total of 1hour and 25min late to my wedding!!! FLAG 4
I think the final and last straw came when we arrived at the final designation as I was getting out of the limo he stated that we had gone an hour over and there was an overtime rate! I have never come across someone that had that much audacity! Really you almost ruined my wedding day and I need to pay overtime!!!
We have reached out to the management of this company to discuss getting a refund for the service, but have not heard back… so this is my warning! Never use this company!

Limo Express — Where our limos are almost as long as our list of excuses for ruining your wedding!