Denver Phone Doctor

Customer service was able to get me an appointment for door to door service in an hour and a half. Emil was the tech… he was on time, courteous, and in and out within 15 minutes for a new iPhone battery installation. The price was very reasonable for in-​home service, less than other repair shops in south Denver metro area that wanted between $ 80 — $ 100 for an in-​shop visit. Kudos to Emil for quality work and getting it done quickly: D

This is the third time I have used Phone Doctors (2 iphones and an ipad), and once again they prove to be fast and friendly! I will continue to use them as long as I continue to abuse my mobile devices! Thanks again guys! Great work!

Please do not use the Denver Phone Doctor! I brought my phone into them on September 4, 2015 while visiting Denver to fix my broken screen. They told me my phone would be ready by 1:00 so when I returned at 2:00 and it was still not ready I was not in the best mood. They finally gave me my phone but when I got my first phone call I could not hear through the speaker. I called them and they blammed me for my bad attitude when I came in to pick up my phone. They did however, fix the speaker. But now, I am back in Texas and there is a bubble forming under my screen. I called to see if I could get a refund because of my poor experience and poor workmanship and they yet again blame my bad attitude and for rushing the technician, even though I picked up my phone an hour after they said it would be done. HORRIBLE customer service and quality. BEWARE!

Avoid like the plague! This is the most unprofessional company I have ever seen or heard of. They bring parts that aren’t compatible with phones, they miss appointments (twice) and then block your number when you tell them you want your money back. The service was so bad that I felt obligated to file a complaint with BBB. The technician that came complained the whole time about the company and how his boss was in jail for doing drugs in a customer’s home. Find somewhere else!

Yes, they were fast and fixed the screen quickly. BUT it doesn’t tell you that in addition to the charge that they quote for coming to you is a $ 15 mobile charge and then they add on 15% tip. The $ 100 online charge wound up being nearly $ 150 with tax and tip.
Was good to have it done at the house instead of going in to a store, but wound up being 50% more than they advertise.

They came to my apartment North of the city a good 40 minute commute for the same price. I scheduled an appointment at 4 but knew they’d have traffic issues he called and ask to reschedule due to traffic. I agreed he showed up on time with the reschedule and fixed my 5c within 10 minutes! Will always call this company for any further phone issues!!!

Phone doctor came to my office and fixed the screens on my 4S and ipad! they were on time and quick!

Great service– contacted for an appointment to replace the screen on my iphone 5s. They were available the next day, arrived on time, finished the replacement in 15 – 20 minutes. Great value, will use again!

Quick, polite, job well done. Hopefully I don’t have to replace a screen again, but if I do these are my guys

I was able to get someone to come and replace my shattered I-​phone screen within hours of the initial call. Joaquin was friendly, fast and professional. Took only about 15 minutes, he made sure everything was working before he left. I was super happy!

do not use this company, replaced the front glass on my i phone 5s 150.00 lasted 4 days before it melted the lcd and cracked the screen, i asked if they used original equipment to replace, the technician said they did and it was guaranteed for 60 days, now the punk will not accept my calls.

I had an appointment on Wednesday at 5 pm. At 5:30 (the appointment is only supposed to take 20 minutes) I called the number on the website and asked if the person was still showing up. I got a call back 20 minutes after that (5:50 pm) and was told that the employee was in traffic and hadn’t bothered to call me. I was told that they would reschedule me to today (Thursday at 5 pm) and they would make sure that the employee was here on time. I waited until 5:20 and still hadn’t heard, so after yesterdays experience I called the number on the website again. I was told that they were canceling because they were understaffed, but even though they had my contact information I somehow didn’t receive the «message’ that was sent to me that the appointment was canceled. I asked the man on the phone, who said he was the manager, what he was planning on doing about it and he didn’t offer to set up another appointment for me, or offer me sort of discount due to my inconvenience. I don’t believe I have ever been treated so badly by a company. I would suggest everyone avoid this business. I wouldn’t have even given one star but I had no choice.

Avoid these guys unless you enjoy poor customer service. I had two iPhone 4s screens replaced by these guys with no issues. I then needed to replace a broken iPad Mini screen. They installed a replacement screen that does not recognize when the apple cover is closed, so the screen does not shut off. It took them two and half weeks to come to this conclusion and they offered to not charge me. I should have taken them up on this offer, but at the time the only issue was that that it didn’t recognized the cover closing. I had them bill me 50% for the screen replacement.
The iPad Mini screen was replaced in March and by mid May the screen has started to shut off and then forces a reboot of the iPad Mini. Called Denver Phone Doctor 10 times before I was finally able to speak with George and he informed me that there was nothing they could do.
These guys are technically inept when it comes to the iPad Mini and I would have thought after having three devices worked on in less than a year, they would at least offer to look at the latest problem to see if it was due to the replacement screen or a new problem, but no, they would not offer this. Very poor customer service indeed.

Great Service!!! They came to pick up my phone which was greatly appreciated and needed on a Friday and they had it finished on the same day. I called them to follow up on a status as they said it would be 2 hours. It took a bit longer as I had broken not just the screen but the LCD inside but they promised me I would have it back before the end of the day and they did! The great thing was they also dropped it off at my work for me.
They were extremely courteous and will be used again if needed.

An executive at work dropped his iPhone and shattered the screen. Oh the humanity! I mean, shattered pieces of glass were piercing his fingers people!
I found Phone Doctor of Denver by a quick Google search and decided to give them a try. I was able to book an appointment easily online. They could come to the office and perform the repair within the hour. They were supposed to show up at 10:00am. I received a phone call from either the owner or manager stating that one of their drivers was in a car accident and they were running a little late (45 minutes). I really appreciated the courtesy call.
The repair kid showed up and fixed the phone in 10 – 15 minutes. I was quickly able to pay by credit card and he was on his way. My executive was happy and all was right again in the world. The fee is a little high at $ 200 (about $ 40 more than taking it to the Apple Outlet) but in a business situation like this, the cost is nominal. it’s a lot cheaper than paying full price for a phone that isn’t due for an upgrade with our phone carrier!
Thanks again!

Excellent service! Fast, reliable, reasonably priced, and convenient. I called the guys at Denver Phone Doctor around 11:30am this morning and was able to meet them at my local Starbucks by 1:00pm to have my iPhone 4s screen replaced. They were very friendly and quick with the repair (about 20 minutes). I loved that I could enjoy a cup of coffee while my phone was being repaired and I didn’t have to drive out of my way and wait a long time. They will come to your house, office, or meet you somewhere else. I will definitely recommend this company to my friends and family, and will use them in the future, as I am notorious for cracking my phones. Thanks, Denver Phone Doctor for providing fantastic service all around.