Denver Dermatology Consultants

Though the physician and PA I worked with here were pleasant and helpful, I would not recommend this facility. I had a simple follow-​up appointment yesterday at 4:30pm and was not seen until 5:10pm. Then, I was charged more than my co-​pay when checking out. I asked why this was since I had not been charged more when I had been seen for my first appointment — I was told that they had a new billing system and that they now had direct access to my plan and that I had co-​insurance.
This did not sound right to me, so I called my insurance and they confirmed that this information was incorrect and that I only should have been charged a co-​pay. I called back the billing department and the representative who helped me raised her voice when I was asking questions about the discrepancy in billing, stating that it was my insurance company’s fault for giving them incorrect information. I tried to understand what she was saying because it wasn’t aligning with information I was given, which led her to raise her voice more. It was very rude.
I asked how to get the discrepancy resolved and was told that they use a billing company now and that they would correct the overpayment. I asked about the turnaround time for this and she said she didn’t know and that I would have to call the 1 – 800 number for the billing department.
This entire experience left a very bad taste in my mouth. No one likes to be treated like a dollar sign and that’s exactly how I felt. Good clinical staff can’t overcome rude and incompetent billing and administrative staff in my mind. I’m never coming back here.

Very friendly and honest. They checked my insurance and it turned out my copay would actually be more than the cost of the visit so they charged me the lesser of the two. Thanks!

Came here about a month ago from a referral for my doc; I’ve been getting small bumps on my forehead and left side of my face since about a year ago and started showing up more predominantly since the summertime. Finally decided to see what was going on… whether it was grown-​up «zits» or micro-​tumors or what. I additionally wanted to see what a few larger bumps and moles were. It was a diagnostic visit. The office is in the upper level of the Bank of the West building if you go here.
I was recommended to go see Dr. Simodynes but could not make it on his office days at the Stapleton location; I got to see Dr. Samantha Ghiselli instead. Not sure what the other reviewer’s issue (s) were with Dr. Simodynes but I can tell you Dr. Ghiselli is a charmer. When you go, at least at the Stapleton location (I can’t imagine it’s different anywhere else), you will meet with an «intake…physician’s assistant?» Dr. Ghiselli’s was an Asian female: she didn’t make me feel very warm or welcomed, was very business-​like and to the point and get your stat/​symptoms and off you go. Dr. Ghiselli also had that same business-​like manner, but was warmer and took the time to answer some queries I had. I found out my stuff wasn’t cancerous, thank goodness — it’s some skin/​glandular thing middle-​aged people can get that can be treated with needles (not covered by insurance, BOO); I think Dr. Ghiselli said she could do about a dozen for $ 160 – 180 or so. It’s also (partially) fixable with tretinoin crème.
All in all I feel like I was treated professionally there.