Mor Furniture for Less

My great experience brought me back a couple months ago and yesterday.
First purchase was with Martin. And it was great that i came back.
A couple months ago Sascha was awesome and helped with purchasing a new leather couch and love seat as well as a bed set. He was very respectful on our boundaries and it was a pleasure working with him. That brought us back to get another bedroom set yesterday. Although Sascha wasn’t available Justin was also great and was also a pleasure to work with. Thank you guys!
All the times I’ve been in here whether with the same sales person or not it’s always been a great experience :)

We moved here and heard about Mor furniture. We were glad that we visited the store. Very friendly staff. They helped us out buying a very good mattress. Never pushed on anything. We were helped by Jim. I would definitely recommend this place. Hope the delivery is on time as committed.

It was our first time going to a Mor Furniture store and this is a huge place! You have A LOT to choose from and they’re all nice furniture. We were helped by Sascha, he was awesome. He let us look around first and then answered all our questions once we were done. We are in love with our sofa/​chaise :) We will definitely be back for more furniture lol Our delivery was scheduled for the next day and it was free!

Sam Tolba was friendly and awesome! He wasn’t pushy, answered all of our questions & was fun. Thanks Sam, we LOVE our new couches!

Finally Mor sent the repair person came over and fixed all the problem. And he also look through everywhere to make sure everything is good. Mor is still our No. 1 furniture store in Portland area :)

My couch is a week out, so I will update, but for now…
Justin was great! Very knowledgable, friendly, and didn’t pressure us. He listened to what we said we were interested in, showed us the options, then left us to test them out and talk about it. He frequently checked in, but it was only to see if we had questions. If we didn’t, he walked away again. When we decided, he was quick with the transaction and let us know about the additional warranty but wasn’t pushy about it in the slightest. I did purchase the extended warranty, but that is because we got power recliners and if it can break, we will get the one that breaks the day after the original warranty expires.

Sascha was great to work with. Be careful about anything being delivered. Delivery stinks. Customer service was poor at best. Store staff is friendly, but only deal with them. If you have to call anyone else in the company, it will be pretty painful. Won’t go back. Ever.

Came in to meet an awesome sales person sascha. Laid back and fun! We will be back to ask for him only!!! Good job Mor furniture for hiring him!!!

I popped into the store this afternoon for my daughter’s bunk bed and was surprised to see so many choices and good prices. Jim helped us find the one we like. After 6 months shopping, we finally got what we want. Will come back for other furnitures again.

Jim was great! He really made us feel supported. He kept checking on us and making sure we got the help we needed. I appreciate his knowledge and help. I hope they promote Jim because he was awesome

We went here on Monday to purchase a bunkbed, then we also found a clearance piece that we really like and a chaise. It took 45 minutes for the slow ass sales man to ring us up. We were told that it would cost $ 100 per item for delivery… so we said cool, we’ll pick it this weekend.
Today, we called to ask them if we needed to inform the warehouse that we were coming or just show up and they said they’d call and inform them for us… when we asked about the clearance item, we were told that we couldn’t pick it up from the store because it needed to be transferred to the warehouse. This was not what the salesman told us!!!
The warehouse is by Kelly Point Park… deep north! We negotiated to come pick it up after we grabbed the items from the warehouse.
Warehouse pick went smoothly. Headed to the store to grab the clearance item… only to find out that it wasn’t what we ordered. They sales guy stated that «we’re all human, we all make mistakes». Great customer service line! Dick head. We ended up not even getting the piece we wanted and was able to refund on the spot because it hadn’t left the store. *a little tip: they won’t take back any item that has left the store*
So we’re pissed but its like cool, we got the main pieces. Get home, just now and it wasn’t the right fucking chaise or color we wanted! Son of a Bitch!!! We called customer service (call center) and all they said was we’d have to speak with the salesman at the store… Really, after driving over 25 miles to pick the shit up, unwrap it, now you want me to bring it back on Valentine’s day?
I wish I could have given them no stars. I will pay this off and not return.

More for Less … It sounds so simple, but it actually turned out to be true.
First things first … when you walk in the store … simply ask for Hekim or Travis. Both have been extremely helpful without any crazy sales tactics or pressure. You’ll thank me later.
My wife and I have visited MOR Furniture about 8 times over the past two months purchasing new furniture for our new home. It was all part of our furniture search across the Portland metro area hitting just about every large and small furniture store around in search of the right (at least, whatever she says is «right») match for our house. More often than not, we kept coming back to MOR and purchasing the set we liked.
Since so many stores in the area seem to carry the same brands and manufacturers it was easy to shop and compare. On 3 occasions we actually found what we wanted at other stores, but ended up getting it at MOR. Of course, the reason why was the price. No one ever beat MOR on price … which made the purchases «right» for me, too.
Over several purchases, we’ve ended up with a whole houseful of furniture.
* a new Bedroom Set of sturdy Acacia wood
* a new Memory Foam Mattress
* a new classic Library & Desk
* a new Nook Mable/​Wood Table with 4 chairs
* a new Italian Leather Living Room Couch & Sofa set
The deals varied each time. Before Christmas we lucked into the Black Friday deals while since then we’ve had deals on free delivery, free set-​up, and no tax (paid by MOR) for Washington residents. Be sure to get on the VIP email list because it saved us an additional 7% + $ 50 last week on top of the current in-​store discounts. Basically, there are deals to be had and getting a salesperson like Travis or Hekim made sure we got a great deal without any stress or pressure at all.
Post purchase service has been outstanding as well. When the leather furniture arrived, a big cut was noticed in the leather. MOR replaced it the next business day for free. Then when the Nook table arrived it had a long «mark» on the top. MOR replaced it 2 days later for free. Of course, it’d be awesome if the furniture had been checked prior to delivery for those issues, but I’m seriously impressed with how quickly they acted to replace the furniture and take care of the problems without any complaints.
I’m not going to state that MOR has the highest end furniture in the market. It doesn’t. It’s MOR Furniture for Less … and that is exactly what it was. In this price and quality level, we got more furniture for less money. My wife’s happy. I’m happy. I’m sure I’ll be back when it comes time to get some furniture for the baby room … someday.

The majority of my furniture has been bought at Mor. I love the quality and variety they have but the best part is the sales guy’s. They are not pushy at all. I love being able to walk around without someone breathing down my neck. Just the check ins every 10 minutes or so. We went here and then to Lazy Boy across the street. We walked in there and it was like being attacked by a pack of vultures. Will always go to Mor first for any of my furniture needs.

Mor Furniture treated us write.
Hekim was a GREAT help, displaying a great deal of patience with us in order to help us find just the right furniture. He was customer friendly. Low pressure, always looking for a way to put together a better deal.
If you go to Mor, ask for Hekim. He comes highly recommended from the most important person in my life… My wife!

Sascha is amazing! Not only is he incredibly knowledgable on the product but he is very insightful on room sizes and furniture layouts. Both my parents and my brother have used his services. Great customer service!

My husband and I bought our bedroom set and dining room set from Mor two years ago, so of course when we needed new living room furniture we went back to the Mor near Hayden Island.
Justin greeted us instantly, let us know what was going on then let us wander and make our own decisions. He was always nearby when we had questions but there was no pressure no hassling.
We are now owners of the perfect sectional and chair, Justin set up everything for us. He answered all our questions, lined up delivery etc.
We will continue to go to Mor for all of our furniture needs:)

If a 0-​star review was possible, this would be the place to get it.
Lack of customer service, make you feel like you are bothering them if you are not financing nor purchasing a lavish piece of furniture, or furniture set. The furniture loader (older guy) is extremely rude and will belittle you based on your choice of vehicle used to pick up a small piece of furniture (dining room table). I drive a GMC Envoy XUV, which is plenty large enough for a few small pieces of furniture, yet he thought it was his place to subject his opinion on my choice of vehicle.
I will never return here. You should go elsewhere.

Jason the GM is awesome!
Go to this store and let them help you change your home.
They did a super job for me.

We found the perfect set but it was ruined by the sales staff. We were ready to buy and were going on the prices listed for our furniture selection (pre-​rebates and sale). Somehow, the sectional set we wanted went from $ 2000 to nearly $ 4000. WHAT? Well, they had added in spray treatments, warranties, delivery (after he said it would be free). Still couldn’t explain to us how it went up almost 2K from the list price. If anything, it should have gone down with promotions.
Anyway, it’s a shame… We would have bought that night but now we are still shopping around.

This is a nice establishment and a great environment for furniture shopping. The employees are very considerate and helpful, without hounding you down and stalking you around the store. I have to admit, the best part were the cookies and the drink machine. They really do have amazing fresh baked cookies! I’m not that into the furniture, the majority of it just doesn’t fit my tastes, kinda seems catered to old people.