Wendy’s

I think it’s against their religion to get your order correct. Drive thru? Fuhgedaboudit! If you don’t want to be mad when you get home bc your order is screwed, just go inside.

I have a small obsession with Wendy’s salads! They’re always so fresh and most of them are pretty healthy. Some are below 500 calories! The staff at this location has always been nice in my opinion. I’ve never had too long of a wait and the location is easy to get in and out of. If in the area this is a great place to grab a bite.

Terrible service. They cannot get orders correct then are rude if you ask to have it remade. If you do not take your order the way the felt like making it, be prepared to wait an extremely long time for another.
If you want to be treated respectfully and get the food you order, do not go to this Wendy’s.

I want to like this location because I frequent it so much due to the location. However, the service is just plain dumb. My standard order is a plain grilled chicken sandwich, plain baked potato, and small ice tea. Every other week they screw up one of these components. First, I get odd looks when I ask for plain instead of super cheesy, saucy, or buttery. Don’t judge, I eat Fast Food, not Fat Food. I assume that making things plain is easier, but I guess they can’t understand anything outside the norm. Some examples, I’ve gotten loaded baked potatos, I’ve gotten fries (fries, really!!!), and double sauced chicken.
I beg this location to get better or I may have to remove this from the rotation.

OK, I love Wendy’s. If I have to eat fast food, it’s a nice option with the salads, potatoes, chili, etc.
Usually. This location is a window into hell.
The customer service is nonexistent. The simplest request will be met with an impenetrable wall of blank looks. I’ve seen happier people working at the DMV. Next, they will inevitably get your order wrong. Your efforts to get it fixed will be met with further blank looks.
To wit: My youngest kid wants a cheeseburger without the burger… Basically, a grilled cheese. Yes, I know it’s not on the menu. I’m quite willing to pay for the burger she’s not eating. I go to great lengths explaining this at the counter. They haven’t gotten it right, not even once. I’m not unreasonable… How hard can this be?
The drive-​thru is an exercise in masochism. Best to double check your order before driving off!
I have tried to figure out why this is… There is a definite language problem. I love my Spanish-​speaking friends as much as the next guy, but shouldn’t SOMEONE speak English?
This place is smack dab in the middle of my traffic pattern, but I’ve learned to avoid it altogether!