Henry’s Cab Service

Called all away from California to request to pick my mom at hospital in Dallas and he was there exact time and was able to take payment over the phone! amazing thank you for getting my mom safe to destination :)
Janice C

Mr. Henry’s cab service was excellent, we would definitely use his cab again! Came right place and on time. Smooth ride and the routes selection was great in traffic hours in dfw. First pleasant taxi ride since we moved to Dallas. Highly recommend.

This is an excellent cab company that is prompt & professional. I had to head out to work in uptown at 5:30am and the cab called/​arrived five minutes ahead of schedule. I normally use Über but they tend to be quite scarce & unreliable early in the morning, at least in my neck of the woods, near the «High Five», where 635 & 75 meet.
All you’ve gotta do is either schedule your ride with these guys online if it’s 12 hours prior to your desired pick-​up time or call Henry if you need a ride sooner; he’ll advise you to text him your info & then shoot you a confirmation response via text within a few minutes.
Arturo was my driver & he did a fantastic job. I will definitely be using these guys again for all my taxi ride needs & highly suggest you do the same. Support local businesses in big D!

;o) First & Foremost, Henry the owner is simply FANTASTIC, VERY THOROUGH & PROFESSIONAL. He followed-​up on my reservation, not once, but twice and reassured me that my driver would be on time. Boy, he was right!!!
I am a native New Yorker from the BIG APPLE, which excellent service is expected and modeled after. My driver, Daniel (whom I HIGHLY recommend), was on time and on point, friendly, accommodating and professional toward my daughter and I. We were flying out of two separate airports in Dallas, both flights leaving at 6a; and I requested a 3:30am pick-​up. I was not comfortable with her leaving that early in the morning by herself, and opted to drop her off first.
Henry, who worked with me and quoted me an AWESOME rate was SUPERB!!! I HIGHLY RECOMMEND using Henry’s Cab Svc ANYTIME, ANYPLACE, ANYWHERE!!!
Kudos to Henry & Daniel… I have made you my exclusive cab service when I visit Dallas, TX (BTW — A great place to visit)!!! ;o) Thank you for taking exceptional care of my prize possession who relocated to Dallas, TX after Law School.
YOU ROCK!!!
Ms. Prescott

I made a reservation online days before needing to get picked up on a Sunday afternoon. I received an email confirmation fairly quickly which I liked. I called a few days prior to my appointment just to make sure and Henry confirmed that he would pick me up and he did.
He arrived about 10 minutes before my time to get to Dallas Love Airport. He was polite and most importantly, on time!
I’m from California but in the future if I need a ride, I’ll be sure to use this service again.

This was a great experience. My driver called ten minutes ahead of time to let me know he was on his way. Very professional and showed up a little early… Eased my mind as I had a flight to catch!

I called this company when the trains broke downtown. It was at 5:27pm, and the dispatcher told me it would be 10 – 15 minutes. After 30 minutes of the initial call, I was finally able to get through the line and ask if the taxi was still coming. He got angry, nasty and rude and told me that the cab was on time because it’s on his caller ID and declared that I had called him 10 minutes ago. I was talking to him nicely and understand that the cab was trying to get through the rush traffic, and I asked him several times what he is so angry about when I was just trying to make sure the cab is coming since I have call history on my phone, and it indicates that I called 30 minutes ago. At that point, he yelled at me «I’M NOT TALKING TO YOU ANYMORE!!!» and hung up.
Not knowing if this angry, nasty rude man canceled the cab after he hung up, I called a Star Cabs which picked me up in one minute. Yes, only one minute.
If I can give this company –50 stars to bring down the average of its Unilocal rating to what it really should be, I would.
Beware of the angry, nasty, rude man and call a different company.

Henry’s Cab was great. Henry picked us up, and we needed to get somewhere fast, and he accomplished the task!

I can’t say enough good things about Henry’s cab service. My elderly parents were stranded in Dallas after an ice storm. I managed to find them a hotel (which turned out to be quite sketchy), but needed to get them back to the airport for their rescheduled flight the next day.
Roads were still icy, and most cab companies weren’t even answering their phones. Henry not only took my call, but promised immediate help when he heard the situation. He was quite alarmed when he heard where they were staying and said «I WILL get someone over there to pick them up!» After they were picked up, he called to follow up and let me know they were safely in the cab.
My parents are not in the best health, and mom is quite frail, so I was very worried about them, and trying to coordinate their emergency plans from several hundred miles away. Henry’s personal concern and professional service allowed me to finally rest easy after a pretty stressful day and night.

DO NOT USE THIS COMPANY!!! called to make a reservation the night before my mother had her first cancer surgery. Called Henry’s for the good reputation. They pointed me to the website and told me NOT to make the reservation on the phone. I made the reservation online THEN called to confirm it because they never called me. Pick up time rolls around and Henry’s NEVER SHOWS UP. My mother, nervous about her first cancer surgery, had to call and ask where the cab was. Response: «let me find him– click». Hung up the phone! Five minutes later my mother called again and he said «well if you keep calling me how am I going to help you!?» WHAT THE F??? My mother has bigger things to worry about than some slimey cab company mistreating her. This company has NO RESPECT OR VALUE for their customers. AVOID at all costs.

For starters, very professional, attentive and punctual. I had to be at the airport early AM and Henry’s cab service helped me get there on time. Called me to confirm all info so I felt secure and confident. Driver was a few min late but called to let me know and made up for it on the road. Definitely recommend Henry’s.

We booked a taxi to and from DFW airport from Plano for a family of 4, 4 suitcases and a set of golf clubs. Not many services out there can accommodate that much luggage without it being an executive car service. The price was fair and the drivers were on time. We got Henry himself for one of the pickups. Very nice guy (not used to having a driver wearing a sweatsuit pick me up, but we weren’t entertaining clients so it was ok). He had a luggage cart waiting for us at the carousel and took the most direct route. A different driver picked us up for the other leg of the trip, and he was very personable and helpful. Credit cards are accepted. We will use the service again!

When I made my reservation, I was expecting a huge dispatch service where I would be sent a driver who was different from the person answering the phones.
I was a bit surprised when Henry himself showed up the next morning to take me to the airport. He arrived before my requested pick up time, texted me to let me know he was there (bonus points since it was 6am and who wants to talk on the phone at that hour?). During the ride, he received a call requesting a pick up, but since he was booked up, instead of just declining the fare, he graciously gave the caller the number to another service. He was really friendly and got us to the airport quickly and safely.
Support small businesses!

This review is long overdue… I used his service twice a few months back and have been meaning to write this review for some time.
Henry was very accommodating for my family. I needed a cab from the village (my place can be hard to find) to the airport. He was there 15 minutes before and loaded all my luggage, car seat, and stroller. I called him again to pick me up from the airport later on and he was there early again, and loaded everything in his van/​cab. We drove home, he helped unload and charged a fair and honest price.
I give him 5 stars and would not hesitate to call him for all my future cab needs. Hes honest and trustworthy.
There is one bad review but don’t let it deter you from giving him a shot. I’m not sure what happened there but I do know that if you book a reservation, you will get an e-​mail confirmation from Josephine with her number. Only thing is, you should not call Josephine as she did not pick up my 5 calls, which can be stressful when you have to be at the airport soon. So I called Henry himself and he picked up right away and let me know he was on his way and everything will be fine. Here’s Henry’s # (214) 234‑6666.

DO NOT USE THIS COMPANY!
We reserved a ride to the airport the night before our trip using the online reservation form, and Henry himself called us to confirm that he had received the reservation. However, the next morning, no taxi came. We called to see what the problem was, and were told that there was an internal miscommunication and that he would call back to see what was going on. Then, he called back and told us that we had never booked a cab at all. Unbelievable! He was extremely rude. We had to call Über to rescue us in time to make our flight.

I saw Henry had good reviews so I figured I’d give him a call. I asked for an 8 pm pick up last night and he was there waiting a few minutes early. He was very friendly and professional and even gave me some advice on some of the local bars downtown and pointed them out to me as we passed.
I would recommend Henry to anyone and everyone — he makes a huge effort to do the best he can for all of his customers. Will definitely be calling him again!

The driver was on time and friendly when he picked up my mom for her early morning trip to Love Field.
He was very responsive via email before the trip, and he made the process very easy. We will definitely use again if we need a scheduled taxi.

HORRIBLE!!! Spoke to Henry at 11:45am to have a pick up at 5:15pm to DFW. He said that he could bring us and requested me to text him. I gave him the pick up address, number of passengers, and repeated destination/​time. 5:20pm comes, Henry is no where to be found. Called — went straight to voicemail. Texted and no response. Thank goodness for Taxi Hub Dallas. They arrived to pick us up within 10 minutes of the call. Fast, friendly, and professional — everything Henry is not.

Henry is my go to guy whenever I need a cab.
He’s very prompt (usually early) and gets me where I need to go with time to spare.
His prices are very reasonable and is an honest guy making an honest living.
5+ stars on all levels :)

Easy to schedule! Nice and efficient driver!.On time to pick me up and used the most direct route to my destination. Very happy with the service.
If I need a cab I will call Henry again!