ATS Wrecker Service

My mother in law, who has been living with us, asked if she could take our truck up to Winstar Casino to do a little gambling. Of course I said sure… however as she is on a limited disability, i didnt think this was a wise decision on her part, but gave her the keys anyways and wished her luck…
5:30 am rolls around and still she is eyeball deep in quarters and slots. When she finally decides to come home… she gets about 30 miles from home and our truck completely dies on her. NO power what so ever. Just a click click clicking sound. and not the sound of coins coming out of the old style slot machines…
I called Nationwide Insurance who assured me that towing was included in our policy and that they would have a company out there as soon as possible… when 8:30 rolled around and their ETA had come and gone i placed yet another phone call to Cross Country Motor Club who is the company assigned by Nationwide for road side assistance. I was told for a 3^rd time that the tow company, ATS Wrecker, was on its way… oh yes and also that they were short handed etc. blah blah blah…
ATS finally showed up at 9:10 am… almost 3 hours after I placed the first call.
He ws able to get our truck home in one piece… and our neighbor went to sit with my mother in law… out in the middle of nowhere I might add… will most definetly NOT be calling this company of my own free choice in the future. I would rather pay out of pocket for great service than wait for crappy free insured service anyday.
Moral of the story… sit your ass at home and DO NOT GO GAMBLING!!! LOL