Guardian Home

WORST home inspection. Incomplete job done by Sean with important details such as retaining wall, overhead lighting, old windows and non working electrical overlooked and left out. Requested assistance to correct the report and was ignored. Follow up phonecall was hostile and combative. No reply from Elizabeth in his office. We filed a complaint that that was met with screaming threatening phone calls to our place of business.

My husband and I hired Sean Campbell, owner of Guardian Home Services in Cresskill to inspect our very first home in Hawthorne, NJ. Being newly married it was very important that we knew, with 100% precision and confidence what we were buying, blemishes and all. We put every hard earned penny into our down payment and closing costs and could not afford paying for any surprise problems or repairs.
Sean could not have done a better home inspection. He was prompt with contacting us and on time for our meetings. He went over every single inch of our home identifying and testing all major systems — heating, air conditioning, gas, water, foundation, roof, chimney, electrical systems, etc. We were able to follow him during the inspection and hear what he had to say about all he observed and to ask questions and take notes as we shadowed him. Everything we discussed and what he found was clearly spelled out in the final inspection report.
More importantly there were issues identified that required immediate remedy and which we could not afford to fix. Fortunately we were able to raise these issues with the current owners and they agreed to take care of them prior to closing the sale. This saved us thousands of dollars that we did not have and we got the home we dreamed about. The owners were also pleased with the sale.
We could not speak highly enough of Sean’s thoroughness, accuracy, honesty, and professionalism. Our important inspection could not have been any better.
We highly recommend Sean and Guardian to any home buyer interested in the unbiased truth about the condition of a home you are considering to buy. You could save a lot of time and money and make the best home buying decision possible.

To all prospective home owners:
If you want a thorough and accurate home inspection, please do not use Guardian Home Inspection! We did and it was a nightmare! Bill Roth (inspector) was friendly, but did an extremely poor inspection. He did not report to us that there was black mold in the basement, mice and animal carcasses and toxic ventilation issues in the attic, just to name a few. When we had discovered this prior to closing on the home, we asked the owner of the inspection company, Sean Campbell, to come out and see all that has been missed by his inspector. He did agree that these important issues were missed and offered to remedy the situation. However, when I contacted him approx a month later to take care of the things he had outlined/​promised, he told me he would once we closed on the home. Upon closing, I sent him emails and left voice messages without him returning any. I was able to reach him at one point and he said that he had changed his mind and will not take care of what was missed and had promised and that it was all my fault and became very argumentative and used an unprofessional tone and language with me. When I asked him if he was a man of his word, he emphatically responded «NO, I am not» and hung up the phone. Obviously, this company should not be in the home inspection business for lack of skill, trustworthiness, and professionalism.