Covina Trading Post

I have ordered furniture from CTC a few times and referred family members also. Everyone has had a great experience. Owners are always friendly and great customer service.

My family has been doing business with the Covina Trading Post for decades. The prices are great! If you don’t find something you like on their showroom you can always order from the books they have available at no extra cost. The business is family owned. The mom is older and I believe the sons now run the business. If you’re going to go in, try to do so when Joan is in. Tim isn’t too friendly and isn’t much of a sales man. I went in to look at a table and Tim really seemed unmotivated to help and seemed bothered when I did ask for help. Joan on the other hand is very friendly and very happy to help. The store itself looks outdated but you really can’t beat the prices. Good luck!

Love this place. They have some nice furniture at good prices. They also have used appliances in great condition for great prices.

Custumer service is horrible. The slender white guy is rude. The lady wasnt that friendly either. The furniture is decent and the used appliances seem worth it. I have been there on two occasions and both times i have not been given good customer service. Considering. shopping elsewhere.

We bought our bed here. Got a great deal and everyone was very nice. I will definitely come back to get all my furniture here. They have great furniture and if you don’t see what you like you can order them from the catalogs.

Don’t buy from this store. This store has been around for decades but the purchases I made within the past two months have turned me away from what I thought was an old-​fashioned family-​owned business that cared about its customers and doing honest business. Careful if you buy from them. They will tell you or post signs on furniture that something is on close-​out when it really isn’t just so you can’t get your money back if you unpack it and find something wrong with it. When I called to complain about two cabinets I bought that didn’t match upon setting them up the salesman we dealt with said he had noticed it and checked the others he had in storage but they didn’t match either. BUT HE NEVER SAID ANYTHING TO US! My daughter had to use them in an art gallery boutique the next day so we had to keep them but the complacent, don’t care attitude I got from the senior owner left me very disappointed. He actually said, «Well, we can’t point out everything you know». I expect a business that has been in business for as long as they have to know their products and stand behind what they sell. They didn’t offer to give us a discount or return or exchange or anything. So disappointed in them. Shame on you CTP. Never again. I really try to support local mom and pop businesses but I’ll never shop here again.

I’m shopping for a mattress… and these guys look like they might sell appliances as well and I don’t know the quality of those.
I was a little offended by a sales person that showed me the «RB»: special mattresses they had… ewwwwwwwwwwwww! Used stuff! He didn’t claim they were new or anything. He told me they were rebuilt, although I wasn’t that clear on what that was.
In any event. I didn’t so much like the store. They seemed to have new beds as well, but nothing that suited me…

Don’t even bother to come here. I was in here for about 10 minutes before someone got up off their seat to check on my fiancé and I. At that point, I was already out the door. Oh and yes they have that door sensor that alerts them of a customer. Don’t expect to find anything nice either. Almost everything here is outdated. The interior could use some remodeling too.

Destroyed, ripped up and chewed up…
My dog «Benny» chewed up and tore my couch up.
It was only three years old.
I come back home from San Diego and find Benny hiding.
Then I look at my couch and then back at him.
«OMGosh…Benny… What am I gonna do with you?»
After I cool down… and then I said to myself, «WHY ME?»
I found this nice place that has been there for 52 years.
They had almost the identical couch.
But it had a few differences…
Sooooo… I had to buy both love seat and a new couch.
Service was great…
And they delivered it the next day and set it up.
Now…what do I do with you… Benny?
It turned out he was looking for his bone under the couch…
New rules for Benny…
No bones or toys in the house…
His bones from my Phil’s BBQ review are outside on the patio…

This is based on customer service. I went here twice with my dad because we were looking for a tv stand. An older man came and tried to help me. He asked me what size my tv was and I honestly did not know. I know that to most guys the size of their tv is like common sense but I don’t care or pay attention to my tv size. Well the salesman said in a very rude and condescending way that «I’ve got to know the size of my television». I just said ok and walked away. I told my dad that I wanted to leave. The next time my parents went to buy a mattress and they chose one and paid for it within 10 minutes. The lady at the pay counter has always been nice so thank you lady. The guys who loaded the mattress were rude. My dad said hello to them very friendly and the Hispanic dude didn’t say anything back. They just loaded the mattress and that was it. No thank you or have a nice day, nothing. I wouldn’t go here based on these incidents.

I’m only giving a 3 star rating because they sell a lot more than I’m reviewing and I don’t really know how good the other stuff is.
I’m going to talk about their used appliances. It’s been awhile since I’ve bought one there but I have referred MANY people there over the years.
The used appliance section is full of stuff that has been fully repaired or renovated and generally comes with a warranty as well. I once had a dryer go out… and went to Trading Post on a recommendation and bought a dryer for about $ 150. I think that lasted about 7 years…
So it was a deal… ;)