Western Inn

Stayed here with wife. Reasonably priced. Older hotel but kept up well. It isn’t the raj mahal but clean and cheap. Would recommend it to budget conscious travelers.

We were traveling with our small dog and they were very accommodating. Nice, friendly staff. The place is showing its age but it was clean, comfortable and reasonably priced. Very easy to access from I-​80. Also… free cookies and hot dogs if you arrive before they are gone. We got there after 9pm and there were a couple of each left.

The rooms were clean and comfortable. They have cable with a guide so you don’t have to flip through channels. I door pool and free wifi with no password required. Staff was very friendly and the breakfast was great. Would def come back.

After driving 500 miles today, I checked into Room 111 for some much-​needed sleep. Beginning around 10:00 p.m., I heard very loud banging, tromping, jumping, bumping, etc. etc. from the room above mine. After listening to this for 20 minutes or so, I went out to the front desk to complain. The female employee at the desk was much less than responsive and stated to me that «they» (the people in the room above mine) were construction workers who had just gotten «home.» I asked her to contact these people and tell them to cease their noise and went back to my room. The noise did not stop. At approximately 11:45, I again went out to the front desk and asked for the name of the female employee’s supervisor. She said «Alan.» I said Alan what? She said she was not allowed to give out Alan’s last name. Long story short — this employee gave the impression that she was personally acquainted with the people banging around in the room above mine and very obviously did not want to «bother» them to tell them to stop their noise — notwithstanding the fact that I had complained TWICE, and had provided valid credit card info and my AAA card for a room that I assumed I’d BE ABLE TO ACTUALLY SLEEP IN. This employee was dismissive, disrespectful, and I suspect lied to me about her inability to provide her supervisor’s last name. She also did not give a crap about the disruption of my peace and quiet by the «guests» in the room above mine — who again, I suspect were friends of hers. I’m writing this at 12:33 a.m. and face driving another 500 miles tomorrow in a sleep-​deprived state. Thank you, Western Inn.

My stars were connected to how much we paid. If we paid more the stars would be lower. We simply needed a place to sleep super late at night as we traveled down 80. Location is good– right off the highway yet cannot hear highway from room. Clean place, lobby looked nice. Staff member friendly. Hallways nice & spacious. Room air conditioner worked well. They said they offered free wifi however my phone never picked up their signal (I only tried for 2 mins and gave up). Breakfast was fine– bananas, apples, bagel, toast, oatmeal, ¾ varieties of cereal, and a couple other things. My biggest complaint is the old bedspreads, they are super tacky & probably super old. If they simply upgraded this it would make a huge difference.

This was a welcoming hotel after a long day traveling. Check’in was quick. Room was spacious, clean, and comfortable. And the price was right — just a few bucks more than a Motel6 but more than made up for it with comfort/​breakfast/​pool.

Good Price and clean room! The desk clerk, Heather, was very pleasant. I had read reviews on another site that mentioned the train tracks. Yes, a train went by at 3:45 AM — be sure to ask for a room on the other side of the building. My only complaint was the slamming doors. The doors need some type of anti-​slam spring? Nice touch was the bookcase in the lobby — Take a Book, Leave a Book.

Clean rooms, a little over priced considering there’s no refridgerator or microwave in the room. The staff, maids and front desk are really nice and very accommodating. The indoor pool is a nice option plus they were totally cool with me bringing my cat.

The lady checking us in waited 10 min to come inside from smoking. Then did things quickly while on the phone with a friend. Then ran back outside to smoke. I had to hunt her down later to ask for change to use the soda machine and guess where I found here. Out on her phone smoking. Dude this chick has an issue.
The room was alright if you don’t count all the spiderwebs I had to dust away.
On the good side there is a DQ in the parking lot so you can have a real treat.

I’m adding a star because they were so flexible with us bringing our cats (we were moving across country) and had easy parking for a trailer but this place was dismal. The rooms are VERY dated and only moderately clean. We also had our one year old along and had to constantly remove him from the corner of the room where he had found a missing piece of carpet with the tack strip exposed. The staff was polite but that barely offset the dingy appearance of this ramshackle establishment.
The irony is that this was the most expensive hotel of our entire trip across country. That said, if you don’t HAVE to be in Council Bluffs, stop early or make it a long day. Just avoid this place.

The room was spacious and clean, not fancy Free wifi and breakfast are nice complimentary features This place has the flavor of an older fashioned hotel and local feel. The price is very reasonable and they allowed us to take our cat with only $ 10 charge. The service staff is friendly too.

Hmmm… every time my family goes down to Omaha to visit family, this is where we stay. They may not be the best rooms in town, but they have always been nice and clean. Also, the staff has always been amazing. Like I said we ALWAYS stay in this hotel when we go to down.

My family and I took a little trip to Omaha for the Berkshire Hathaway Annual Shareholder meeting. We all own some shares so figured it would be a fun little family reunion. Not realizing it was so difficult to get a hotel room we were only able to find a room available in Council Bluffs, Iowa (10 – 12 miles from the Qwest Center where the meeting is held). The Western Inn was NOT a good choice. Rooms are a decent size but really dirty. The sheets/​comforters do not seem to have been properly cleaned. There is no fitness center but there is a small ghetto little pool. There is wireless which is nice so I can sit in my hotel room and Unilocal about how bad this place is.