Starbucks

been getting morning coffee here for years with no complaints. xlnt location .
look out in the parking lot! been a lotta fender benders, parking is tight .
my only pet peeve is they removed the outside tables and chairs recently. WHY?

Very friendly staff. Dont have to wait long. My favorite is their caramel frap! I recommend this Starbucks

Let me start of by saying I’m known as Miss. Starbucks. I’m gold member till like 2018 because I buy so much.
I’ve been to many all over USA. This is the worst location I’ve ever been to. The staff is horrible. They you don’t seem like they care about anything or care if they’ve made a mistake I’ve gone wrong orders here I’ve gotten rotten food I’ve had my order skipped or lost.
They are also not very experienced with mobile orders. They act like it it’s rocket science. I normally have to wait until everyone else that just arrived to already get their drink to go ask them what the he’ll happened to my drink so it defeats the purpose of the mobile order.
I’ve gotten protein boxes twice and they have had mold all over the fruit.
Errors in drinks either they put sugar in it when I didn’t want any or it was the wrong drink.
And when you tell them something they don’t care they just look at you like you’re stupid. I think that’s the worst part. I work in customer service so I know there will be errors. It’s how you handle it that is what’s important.

Let me just say this was a very unprofessional place to stop by yesterday 10÷23÷15 like around 1:15pm we stop by to get a caramel frappucino, which these two young boys at the cashier area were talking to a customer for like 7mins. Me standing there for my turn. My turn came and they were talking to each other while I was making my order, how rude is that. Now to top it off (what my review is actually about), I ordered tall caramel decaf frappucino, when I took it to my sister she was drinking it while I was driving home, I sipped a little bit and the milk was expired and she got sick vomiting and diarrhea, and she is pregnant! She ended it going to ER because of these kids laziness of checking if their supplies are being expired! I will never Come back to this store. Keep it professional please! What a bad experience… I can’t give NO stars at all!

Best Starbucks I have ever visited because the girl behind the counter is awesome. Have a blessed day yourself, Jessica. Nice to hear that in this day and age. If you come here, make sure to say nice things to her.
The frapp was great too, as always

After having bad experiences at other starbucks’, I have to say I really like this one. The frappuccino’s are actually very tasteful! & only takes about 5 minutes or less to order and receive drink (depending on the line).

Be aware of Jessica who will make your experience at this store very unpleasant. I’m a partner and one of the first things we do is greet customers. She did not greet me and was plain rude. All I ordered was a grande iced caramel macchiato, really simple. She had no reason to be rolling her eyes at me.

Whiskers in the sink! Really, Starbucks?
Man, I am not used to what they call coffee here. French Roast should be called Eau de BBQ.
The baristas are nice, though. Refills (of tall coffee, anyway) are only fifty cents.
Plenty of AC outlets and they play cheery 90’s tunes.
Left on gift card: $ 6.05.

The Starbucks was all right until I was standing there for like 15 minutes waiting on an oatmeal that they forgot to make me… But I did get a free drink

Good study spot: lots of tables and chairs, wifi doesn’t lag, fast service :) Only thing is that it’s Cold here, like the coldest temperatures of winter Cold. So bring a jacket.

Slowest cashier ever, couldn’t handle a complicated order, which is unacceptable at an establishment that prides themselves on specialty/​customized product. She had to ask more than a couple times for the order, fumbled though it on the computer, before grabbing another employee. Iced pepperment mocha, tall, with a total of six shots of espresso. Crazy I know, my friend apparently wanted a heart attack. Anyhow, after spending five minutes trying to order, waited another ten, received a frappucino? But it had the espresso and we were sick of waiting so we left.

This is an ok Starbucks. For some reason there are always some really rough people hanging around outside. I know this isn’t their fault but it makes me uncomfortable. Most of the employees are friendly though I have had to wait at the register while an employee is doing something on the register. They don’t even acknowledge me. The place is clean.

During busy hours, there are not enough places to sit even though there is space for more tables. Other than this, it’s a good place.

This Starbucks is fast and you can trust them to not make you late to work. The baristas are always so nice and polite. The line is always pretty long around the morning work rush time but gets handled quickly. My drinks always come out tasting wonderful and they surprisingly always get it right (this doesn’t happen to often elsewhere). The baristas call you by your name and greet you by name so it feels very personal.

This review is solely for the barista behind the register, Kameron (I hope I spelled it right) (i know it started with a «K»)…
She was attentive, caring, and made sure my experience was salvaged after a different barista accidentally made my passion tea lemonade with a latte syrup called «terimasu» instead of the simple syrup (which resulted in the most horrible tasting tea ever)(not a big deal, accidents are normal)…however, a dude with glasses behind the counter kind of gave her a hard time for going out of her way to pour a smidgen of the drink for herself in another cup to validate my suspicion that some different syrup had been used, paired with a rolling of his eyes and a sarcastic remark. Didnt appreciate that very much… But I got the drink re-​done. Kameron was happy to make sure that got done, and she was the one who went out of her way to give me a «next drink is on us» card, paired with a sincere apology — we even ended up kind of laughing over it. All in all– kameron fixed the whole situation and had me leave as a happy customer!
Thank you kameron for your care and consideration, its the little things that keep people like me coming back nearly daily. Thank you!

This is the ghetto Starbucks. A LOT of homeless hanging around the entrance. Half of the staff cannot speak English.

Typical starbucks with the Huntington Beach style crappy starbucks service. I give it a few extra stars for cute latinas I always see in here and because it open very early and closes late (late by OC standards).

There’s a Starbucks much closer to my work-​but it seriously is quicker to come to this one and get a drink.
They’re much quicker at this one, there’s better parking, and the staff apologizes when they are running slow on getting orders out.
The staff has always been friendly and after only going there twice two of the staff remembered my name because I put my nick name on my gold card rather than my real name.

Why don’t they brew decaf anymore at 8am?! This is the second time and the second Starbucks location that this has happened. I’m not supposed to drink a lot of caffeine so decaf is all I can do to get the coffee taste and bam! I am told I can buy a decaf Americano instead. Hmmm… pay double the price… nope!
I went to the Coffee Bean instead and although they didn’t have any decaf at the time, he brewed me a new pot!

I wish all of the SB’s could be like this!
I am not a morning person at all, but moms had an early 9AM doctors appointment around Hoag and we did not want to deal with that horrible Starbucks on 17^th Street, the parking sucks and the baristas are so inappropriate and rude! Somehow we were driving around in the HK mobile in Costa Mesa and found this SB!
Parking is easy getting in and out (around 11AM), this SB was so big and spacious, I didn’t feel cramped or that anyone was breathing down my neck when I looked at the food display cases. It was so easy going and mellow, so mellow enough for us to be able to sit down and enjoy our drinks. Customer service here is spot on, their friendly both cashiers and baristas. They make their drinks with love! My Chai Iced Latte was smooth and not watered down by tons of ice.
All SB’s in OC need to take a part from this location. Easy access, good drinks and customer service, you can’t go wrong! I will definitely frequent this location when we come from doctors appointments around HOAG! ^_^