Albertsons

This review is for Antonio, who works in the produce department.
Albertsons, take note.
Antonio is your greatest employee. Every. single. time. I am in Albertsons (and this is a lot), I see Antonio working hard at what he is doing. If he sees something on the ground, he runs to pick it up, even if it is a tiny piece of paper. Just to keep the area looking clean. If he’s stocking produce, he’s doing it quickly and with a smile on his face. His positive attitude is ALWAYS on display. Normally, I see employees chatting with one another, goofing off. I have NEVER seen this from Antonio. He’s always focused on his job and helping customers. Often times when I leave the produce section, I tell Jesse D., «They need to promote Antonio.»
So, now I’m telling Albertsons via Unilocal — PROMOTE ANTONIO!

Not a big fan of Albertson’s in general, but this location is nice. It’s very clean and well stocked and the employees seem to always be helpful. It’s not a convenient location for me personally, but when in the area I do prefer to stop here over the other grocery stores around. Would recommend

The lady in customer service takes her job way to serious. I bought these wrong flavor of something and tried to exchange it, not return just exchange WITH A RECIPT! And since I had gotten it on sale she would refund the money and I would have to buy the product at the non sale price! Is she high? Wtf?

Albertsons got rid of their organic aisle. I can’t think of a reason to return now given the following options:
Hamilton Community Garden
Costa Mesa Farmers Market
Trader Joe’s
Mother’s
Growers Ranch
Sprouts
Whole Foods
Costco
Sorry, Albertsons, but I think your time has passed.

For the fuckers in the red and white shits who were at Albertson’s this afternoon. I was just in Albertson’s about an hour ago. Guy blatantly cuts in front of me in line and I told him that I was next, not him. The guy behind me (in red) instantly takes his side and says, «Well, you were talking to your old lady. You weren’t paying attention.» First, I was paying attention and there was literally less than ten seconds from the time the check stand opened. Secondly, no one fucking asked you to be his hoe, that you had to help him out, but we all know why you and the guy in the white shirt intervened. It’s because of race. Let’s just call it for what it is. If it was a black guy, Asian guy or Hispanic guy, you two wouldn’t have said shit. Even though the homeless guy was wrong, and tried to cut in front of me twice, you still took his side because he’s white. Yeah, I called you out on it and I called you a cracker. You don’t have to say something racist to be racist. I know you took that guys side because of race. At least I wasn’t being silently racist. I know you helped that homeless guy because I’m the «Asian Devil.» You and the other guy (in the white shirt) should probably stay the fuck out of other people’s business.

My wife and I have been coming to this Albertson’s for quite some time now. The store is well maintained and clean. Staffs are friendly and the produce are fresh. Can’t complain.

I have been a resident of Costa Mesa for a very long time and have been shopping here for years. It is close to my house and the prices are ok. Couple things that need help. First of all, they keep one of the main entrance/​exit doors locked sometimes. Specifically on Sundays. When I asked why the door was kept from operating properly, I was told because of theft. Hold on! Wait a minute! I am pretty sure that door is there for a reason! When you go to enter the store without knowing the door is locked, it forces you to walk about 150 feet to the other door. That alone is irritating as all hell. Let alone if you have some issues with walking which many folks do. Then there is this. If I am in the back corner of the store and God forbid I need to get out of that building in a big hurry. I think that is the most important thing. Fire, earthquke, shooting ect… So I am running to go out a locked door and then I have to go to the other door 150 feet away when I should all ready be out of the building? Really? Because your stores manager can, t wrap his/​her head around hiring a security to specifically deter theft? You folks would rather risk peoples very lives to save a few bucks? It is not only disgusting, I am fairly certain it is illegal as all hell. Since you folks will not do what you are supposed to do as a business owner making a nice profit off the folks who’s very lives you are risking, and the city will do nothing about it, my next letter is to the Orange County Fire Marshall. I am pretty sure they will be interested in what I have to tell them. This has been going on for far too long and I for one have been very patient. I have brought this up to the manager a few different times and also code enforcement. I will admit I only left a single detailed message to code enforcement but shouldn’t that be enough? I get my paycheck and see how much taxes I pay so am I not paying the tax so the code enforcement department can have an easy job?.

This 5 star rating is for Eric who was on duty on Sunday July 5. His customer service as outstanding. I noticed he was always on hand to help customers. When I asked about few items displayed on the high shelves, he went to ask his manager if they are on sale and went all the way to the end of the store to get them for me. He also carried all my shopping to my car. I hope he get recognized by the store manager for his excellent customer service.

The cashiers here must hate their job. I didn’t catch her name but she (Hispanic female, 30 – 40’s yr old) was so rude and unfriendly. We all have bad days, but leave your issues at home. I made an honest mistake of handing over an extra coupon of $.50 off and she made it seem like I was trying to rob her. Thank goodness I double checked my boyfriend and my receipts because she failed to not scan any coupons on both receipts! A manager had to give me a refund for the difference.
The money isn’t an issue, rather it’s her attitude and how she treated us. As I walked by her after getting my money back from the manager, she and her bagger stopped talking and looked away. You could tell they were gossiping. She was probably boasting to her bagger that she purposely didn’t scan my coupons.
Shouldn’t she be applauding and taking note on how to save money where you can if she’s working as a cashier in a grocery store in her mid 30’s-40’s? Maybe if she did, she could drive a Mercedes with a Prada bag and Tory Burch flip flops too. Just saying.

Let’s face it, Albertson’s is really just an average supermarket on it’s best day. Regardless of the location, they are all the same. The prices are okay, but not great. The quality of the produce is okay, the quality of the meat department actually leaves much to be desired. Whenever there is a sale, they often run out of stock because they don’t have enough product to begin with. Even if you get the cuts you want, they are often disappointing. Sometimes, they have some sale items that make it worth it to capitalize on, but that isn’t a frequent occurrence. They do have good deli services and have provided chicken to events we have run and the chicken is usually pretty good and reasonably priced on the bulk orders. The service is also touch and go. Sometimes you have good service and other times, not so much. It’s probably more like two and one-​half stars, but I’m feeling generous. It’s the definition of a-​ok.

I love Albertsons it’s the best grocery store in California so basic but great selection and the prices are good. Me and my girlfriend love to go there.

Jose behind the fried chicken counter THANK YOU for being so helpful and sweet. You were very patient with me and my little guy and you were working SO well for your second day of work. When you shared that with me it really surprised me. Thank you for making me feel like more than just another customer
Also the manager that was working the self checkout around 1ish (in the afternoon). You were Caucasian, tall, fair skin and great hair with a long sleeve button up… Thank you for being so sweet and helpful even though my son broke a Gatorade. I felt so bad but you beyond relieved me. You’re so awesome

I had a terrible experience with one of the workers here. He was extremely rude to me, and I complained to the manager, Francisco, and he didn’t even listen or cared.

CHECK ANY AND ALL EXPIRATION DATES! This location ought to be ashamed. In the last two weeks, we have ended up with not one but THREE expired items from this store. Expired dates (produce section), expired graham crackers (dry goods), and expired yogurt (dairy section). The yogurt for instance? Thank god I checked before I popped it open; it was an entire week past the expiration date. I’ve never encountered a store that was this careless with that many sections of their store.

The worst produce EVER!!! Old, rotten, and wrinkled, almost everything! It’s crazy! Though I still come here all of the time because it is convenient.

Quick stop to get some bananas for snack time, store seemed clean and fully stocked. One star due to bad customer service, cashier Nito seemed more into his conversation with his co worker, the cashier across. Had to wait several times when I swiped my card. He was nice to the previous customers and attentive, perhaps because I just BOUGHT bananas? Either way, he’s getting paid so, Nito, customer comes first.

Two times I was in a bind … the first being a party that I was in need of Cornitas. I called other stores and no one wanted to assist. I called and was able to not only find out they had them in stock but he offered to set them aside for me :)
I just this instance had another «oh no» moment when realizing I forgot to order a birthday cake for tonight… Called in, not a problem and was done so with the most calm and wonderful woman who was incredibly pleasant… now that is service!

I live nearby so it’s only natural I come here. One of the bigger albertsons I’ve been too and they always have a wide variety of fresh produce and deli meats to choose from.
Usually come here for the chicken dinner (whole rotisserie chicken+salad+bread for $ 10) or the express meal (chicken tenders+salad for $ 5). The deli staff is awesome and always hook it up. Be friendly with them and sometimes they give you a little extra.
Only problem is the checkout line seems to go slow. Never enough open and I usually resort to self check out

I have been here several times and it seems like I am always waiting on the meat department to answer my questions. I understand they are busy, I just hate waiting!
The fact that this store is open until midnight is KEY to my happiness. All Albertsons should adopt this policy.
More checkers at night time would be appreciated. Self check out is a step up to stater bros, but nothing beats an army of checkers for speed!

This particular Albertson’s location is a little creepy. Maybe it’s because I went so late at night, but still… creepy.