RadioShack

These guys are awesome. Charles the manager helped me get my new phone working, he went above and beyond. I always find this store and staff extremely helpful. Highly recommend them to anyone.

If I could give them a negative 5 stars, I would. When I tired to return the item below, the under 25 year old told me it was user error and «ever since the beginning of time, ALL speakers work with ALL devices (computer, phones, etc.)».
I wanted an inexpensive set of computer speakers for my workstation. The clerk mentioned above tried to upsell me from a $ 19.95 pair to a $ 45 pair. I chose the less expensive and purchased them. Brought them to work and plugged them into my new Apple CPU’s headphone jack. Did not work. Did not work when plugged into my iPhone. Only got intermittent sound by pressing the 3.5mm jack firmly into the CPU and iPhone.
He remained adamant that the speakers did not work because I was not connecting them correctly. How hard could it be! My colleague’s Logitech (cheap) speakers worked with my Apple CPU. WTF!!!

Terrible service. Sold me a phone battery for over $ 40 and didn’t even have the decency to tell me that it is an aftermarket counterfeit. Snuck it into my phone without even showing it to me, acting like they did me a helpful service.
Don’t shop here Overpriced and inferior products.

What is the point of employee’s at this location radio shack??? I am really curious how you find them?
They are worthless and know nothing about the products in the store. My most recent visit involved me checking the radio shack website to make sure they had the product, which they did. Then I called and asked them if they had it in stores and the guy said «go to our website and look for it in Find your store» I told him that I already did that and it says they are in stock. To which he said then we got them then and hung up. After driving 10 miles the useless employe was having a personal conversation for about 10 mins before I had to interrupt it because I could not find the item I was looking for. That didn’t work so I interrupted his conversation again which finally got him to do his job. Unfortunately they where completely out of the item I wanted.
That was my last visit to any radio shack ever! I do not get the point of having a electronics store with employe’s who have zero information besides reading the box in front of you, which is what normally happens when you ask a question.
Use amazon or eBay they are cheaper!!!

This Is a guy named Kyle I had my iPhone fixed here the guy that did it did an awesome job and was for a good price I recommend this place!

Today I had the fully legit «radio shack» experience — hark back to a day where service meant something, where customer service reps in electronics stores were actually electronics fans, hackers — I thought they were all gone but today I found one at Radio Shack — Corte Madera.
Yay Andrew — you rock!
I came to the store late this afternoon to buy a portable power supply for of all things an Oculus Rift virtual reality headset. Not only did Andrew find a battery pack that would work, he cut open a USB cable and fully hacked on a DC connection so that the power supply would work with my rift — right there on the counter!
Now tomorrow at my Café demo, that is AC socket challenged there will be no problems.
Totally beyond the call of duty
Massive A+ Andrew!

Hey curly mustache hipster, lose the attitude, dont like your job? let someone else looking for work take over for you. Need any electrical parts? go to Electronics Plus on 4^th street. Nobody buying cell phones or flat screens from you Radioshack, just leave.

Worst customer service ever ! The guy with the curly mustache clearly has not been trained in how to deal with customers. He made some snarky comment to
me in response to another store’s price compared to what their price was for a similar product. Said the other store’s product was useless without even knowing the brand/​model. Stay far away from this place and go to another Radio Shack or Target for your electronic needs. Hopefully, the manager of this place gets a clue and cleans up the dead weight working in this place. It truly seems as if the staff is more than happy not to have anyone enter the store. Another time I went into the store, the woman working there was sitting down behind the counter the whole time. What a lazy crew and a condescending employee. Go in and see for yourself. I dare you to go in and talk to the guy with the curly mustache. You’ll be horrified…

I recently went into Radio Shack for some help with a phone. I am old and do not know much and wanted to try a smart phone. Well, this is not the place to buy a phone, at least with the people who work in this store. First I wandered around and briefly met eyes with a young man with deep glasses and a twisty mustache. He looked at me like I was going to be of a bother to him and acted like he did not see me. I was the only person in the store and closest to him, but somehow he figured out how to find something else to pay attention to. Well after a few minutes of looking at phones, another young man asked if I needed help, he was kind and courteous but had terrible dandruff. He did not know the answers to my questions, I actually felt smart for a minute. He had to ask the gentleman with the twisty mustache, who again had a terrible attitude. I wanted to tell the gent helping me that I would not stand for that behavior from anyone and find another job. The twisty mustache guy should find another line of work, he clearly does not like what he does. I needed to leave the store, the atmosphere was negative. Anyway, it turns out an iPhone is what I wanted, service at the Apple store in Corte Madera was exceptional. It seems the Apple store must hire all of the good tech helpers and Radio Shack hires what Apple does not want. I mean the service was night and day. I felt wanted and respected in the Apple store, sure they want my money, they do not make commission, but doesn’t Radio Shack care to stay in business too? Then why do they hire such sub-​par help that treat people with a negative position and disrespect? There are many qualified people looking for work.
If the guy with the twisty mustache is there, tell him he needs to treat people with a lot more respect. I hope the kid with the dandruff found a new job.

The guy working «Jim» (I think) was totally rude, apathetic, and not helpful at all. He basically told me the issue I was having was my fault for buying something inexpensive. That they carry in their (obsolete) store. Will not buy anything from RadioShack again, and most certainly not the Corte Madera store. If you work at a place that’s hanging on by a thread, perhaps being kind and decent could be a good strategy.

The people that work here are rude and know zero about their product. They represent the radio shack name perfectly in comparison to the stores reputation

While I don’t agree with Radio Shack’s business practices (i.e. not matching their in-​store prices with their online prices) I had fantastic customer assistance by Jonny Z. He was very helpful in offering ways to help us get a phone online as quickly as possible. He was definitely more helpful than the d-​bags around the corner at the Verizon store. I will gladly bring my business back there in the future.

Employee was rude, condescending, and unprofessional.

Hi,
I pre-​ordered the new iPhone 4S and wa happy to receive my phone 10 days later. There was a mix-​up along the way but Jack, the store manager, and Dave in sales worked very hard to correct the situation. They are very knowledgable about the Apple promotions, etc. I will definitely shop there again without the hustle and crowds of the I Store.
Thanks guys!

We phoned to see what they had in digital voice recorders. The young man who answered told us about each model and gave us his name in case we needed more help when we came in. His name was David, and we couldn’t have been more pleased with the assistance we received. He was so thorough in his description of the pros and cons of each model, and we were able to quickly choose the model that suited our needs and our price range. We used it for the first time that evening to record a lecture and it was exactly what we needed. As we were leaving the store, he said to be sure to call him if we needed any help understanding the manual. I didn’t need to call him, but I did need to take a minute and write this review.

I highly recommend the service I rec’d from Jose at Corte Madera’s Radio Shack with regards to buying my first smartphone.
I’d been yearning to buy a smartphone for a while, but as a woman who didn’t grow up in the internet age, I was a bit hesitant… would I use it enough to justify the data plan’s extra monthly charge… which phone should I buy… should I switch carriers… should I just buy a no contract phone? I did plenty of research: friends, current carrier, Best Buy, and, of course, internet research. But my head was still swirling with how to best match my cell phone needs vs my budget.
Jose answered all of these questions and more. He totally «got it» as to what I needed… on all levels… and his knowledge helped me decide what to buy… with no sales pressure.
Thanks, Jose, and to Adrian, who helped as well!
MLW

Radio Shack has evolved into a funny gizmo store with no product center. I guess they specialize now in cables, batteries, cell phones and doo-​dads.
Radio Shack Used to be where you went to figure out your ham radio problems and buy do-​it-​yourself computer kits with no apparent functionality. Checked the shelves: no ham radio parts, no DIY computer kits.
Then I stumbled into a bunch of flat screen HD TV’s on sale before Christmas. What/​why? Well, press reports TV sales were way down — So, the overstocks got dumped at Radio Shack.
Hmm. I have two old analog tv’s that won’t break — depriving me of the replacement rationale.
But the day of the iPhone has come, WiFi has become essentail infrastructure for suburban households. Gotta have a digital tV to play thru the streaming internet WiFi — Blue-​Ray, i-​Tunes, Netflix, etc.
So, I picked up a 32″ flat screen tv, paid the man, shifted the flat screen under my arm and took it home — and started moving around two heavy old analog tv’s.
Radio Shack is like a box of chocolates… uh, you’ve heard that one?

They are the bomb.
The phone number is for a lactation specialist

I feel badly reading all these negative reviews about the rude sales woman. I have had equally rude and uninformed treatment by *several* people there!
My experience with this particular Radio Shack is the people working there confidently act like they know everything, usually know very little, are rude on top of that, and the prices are outrageously high esp. for the quality of what they carry. I find it’s usually at least 5−10x more expensive than ordering e.g. from
. Today for example a wire a radio shack was $ 20 and the same wire, but in higher quality, was on monoprice for $ 2. Seriously. I’ll wait the day or two for monoprice to deliver thanks.
Not going back to this Radio Shack, but must say I’ve received great services from the one on Park Blvd. in Oakland. That one rocks! See, so I’m not just an RS hater. :)

The WORST customer service I have EVER encountered!
What a rude sales woman I encountered yesterday afternoon! I went in to purchase a new cell phone battery for my Razr. I have purchashed them there before, I know the price ($ 39.95), I know the location of them. Went to that area, nada. So I asked the woman, who was busy chatting up with another female clerk, where they are. She points to another location, I see not the ones I used to buy but different ones starting at 55.00! She says, no, they never carried what I bought there before, they have always been on that spot, blah blah blah. Condescending to boot. Rolling her eyes to the other sales woman. Excuse me for having you work a little, lard ass. I know what I paid, and when. She then tried to tell me I should upgrade my phone and they have them there! GEESH!
Walked out, when down a few yards to Verizon, where they were polite, nice, fast and had my battery in stock at the price I always paid. I will not go back to Radio Shack. There are too many electronic stores, to ever need to go there again! Ya lost a sale toots!