Concord Tow World

Sean was amazing! Got there so quickly and loaded my Jeep up fast and easy! He made sure to help me out anyway that he could and it was greatly appreciated! Made my bad day go a whole lot better! Thank you Sean!

My girlfriends car stopped running tonight and our driver Sean was the best ! Really went out of his way to make our night better, Given the circumstances. Super polite, quick, efficient

Just want to send an A++++++++ Unilocal shout out for the driver Giovanni at CTW, He was awesome, was polite and worked VERY hard to get me back on the road.
Today, it being Thanksgiving, is obviously a busy travel day, and thereby a busy call day for tow trucks. Sadly I found myself calling AAA for roadside assistance (who also get 5 stars as they were fast, polite and helpful). They quickly dispatched a tow truck to my location, despite the holiday. Plus what I thought would have to be a tow to an un-​open service destination turned out to be only low water in my radiator (I know, I know no lectures please…). Because after a visual inspection he found no leaks/​cracks in my radiator and began filling it with water to see if it’d keep temp down & hold fluids. All this, so I could make it home temporarily until I could get a prof mechanic to take a look after the holiday & prop radiator coolant into it.
Unfortunately we were a a ⁷⁄₁₁ gas station which had a very dysfunctional water dispenser (& here’s a tip: don’t let gas stations try and charge you for air/​water it’s illegal in CA) which literally came out at less-​than a snails pace. This led Giovanni to improvise & he found a bunch of 12oz water bottles, went inside several times, filling each one repeatedly & thereby slowly filling my radiator (not his fault) All the while he was agreeable, nice, polite & had a smile on his face.
To me this is why it’s 5 stars for CTW, and as I see from my fellow Unilocalers, 99% agree that these guys who work here provide GREAT service. Keep up the up the good work! :-)

Excellent service!
Contracted with AAA, I had a battery dead battery and they and delivered it right to me with instillation included! Took 2 minutes and they also did some other tests on my car.
Jesus was super professional and awesome!

Bought a «barn find» el Camino that was located near Sacramento. Needless to say, it was a journey to get it towed home to Pacheco. I called around and got prices from 6 or 7 tow companies, and though concord tow wasn’t the cheapest (they were the 2^nd cheapest), after reading their reviews I decided to go with them. My el Camino was about 80 miles away, and when I called to schedule my tow, they gave me no issues or hassles about going out that far. The driver Jovamy actually beat us to the vehicle and was professional and extremely helpful the entire time. The car was not a simple grab, but he did everything he could and took extremely good care of me and the car.
Thanks Concord Tow and Jovamy! Now I can start tearing this thing down and get her back on the road!

Jessie rocks. He totally helped me out and was very knowledgeable! It was pouring down rain and I was totally stressed. He was quick understanding and efficient. I appreciated everything! Awesome thanks!