Blooming Beauty

I need to update – I’ve been here at least five more times and have NEVER felt like I was being watched or accused of stealing. This store is super small so it can be awkward with employees but they’re not mean or nasty. I’m so impressed with their products. And seriously, they probably HAVE had theft before, so of course they’re going to be observant. I seriously encourage anyone that has been wanting to go to ignore the negative reviews. If you’re not gonna steal, don’t worry about it. And don’t be tacky and have your two year old try and touch the makeup either. This is a BOUTIQUE. APPRECIATE what they have, instead of having to blindly order it online.

IT’S A MAKEUP LOVERS DREAM! I’ve been coming to this store ever since I’ve found it on Instagram. It’s AMAZING. Great selection ! Great customer service. I feel welcomed. Just recently I came to the Concord mall and wanted to buy some makeup. I was shocked! I got the Morphe 35O palette, 2 koko lashes and eyelash glue. This is my new go to makeup store. Also they tend to have raffles a lot and since I spend over $ 40 I got 2 raffle tickets. Fingers crossed ! Always amazing prizes. Love this store so much!

I’ve been coming here for a long time now, and for some uncomfortable reason the staff literally breathe over your shoulder. I’m not sure if they are that paranoid of shoplifters but it’s just not a way to greet your customers. Don’t get me wrong, their products are great & convenient considering most usually have to be purchased online.
I’m relieved to know I’m not the only one who felt this way in that store. Many friends of mine, and also other Unilocalers have felt uncomfortable by their employees as well. I don’t feel like I look like a person to be suspicious of plus 99% of the time I purchase things. I’ve worked in customer service and a huge part of great customer service is welcoming the customers. Making them feel comfortable and that they are there if you have any questions. Not follow you around the store. I understand them offering if you need any help, or being in site so they are there as soon as you are ready to purchase or anything, but they are just rudely in your space.
For example, I went there a few days ago and the sales associate stepped away from the registers and onto the floor and followed me around the store. As I stopped to look at the sigma & morphe make up brushes, she stood behind me and literally watched my every move. Felt uncomfortable to the point where I almost said something because this happens every time.
I also asked for something to wipe my hand off with cause I was trying on some products and the girl said I have to wait until I buy something. Sure enough when I purchased my make up I was given a tissue which didn’t even help. Make up stores normally have something for the customers to wipe their hands with from all of the testers that are out on display. I just think the owners are cheap and rude. Especially the woman who is there most of the time. (She’s an older Asian lady who wears a lot of make up)
Anyways, I’m only writing this to hopefully better their customer service. They are not bad people but should give their customers more space and breathing room. Learn some manners and respect towards customers. Get some cameras. Put sensors on items. Hire a security guard if it’s really necessary. It’s not a big store, so there’s a better solution rather than making your customers feel disrespected and untrusted.

I really like the products blooming beauty sells because some of them are extremely hard to find in stores, causing you to order them online, which can very tricky at times. My favorite items are the Loki lashes and the balm’s products. However, the only thing I did not really like was the way the employees kept staring at me, I understand it’s part of their job and responsibility but it made me feel uncomfortable, causing me to leave without purchasing what I came for !!! I would really appreciate it if the ladies didn’t stare at me like I was going to steal, while I make my selection… Because I do really enjoy shopping here !!!

THIS OWNER IS FUCKING NUTS!
I was in this store with my boyfriend today buying some stuff, as I’m walking out the owner runs up to this African American girl and accuses her of stealing from her store some other day. She was being so sarcastic, rude, and nasty… I thought she was going to slap the girl. It was straight off mean girls. I don’t know if the girl had stole or not… I don’t care, but for the owner to be so bat shit crazy and unprofessional I was so surprised! The store was packed! The girl didn’t say much just turned around and walked out with her friend who I heard wanted to buy some stuff. If someone has stolen from your store THEN watch them the next time, don’t be tacky and kick them out in front of people. This isn’t the liquor store lady. I won’t be shopping here again, the owner is nasty and rude. And the girls that work there need to go apply at ulta and get some better cosmetic training.

If I could give negative stars to this place I would. First off when you walk in there they stalk you as if your going to steal something making shopping very awkward I had my son with me 3 yrs old and they kept looking at anything he touched. I picked up a couple of hair products and makeup items. I was very excited to see they have Morphe items there so grabbed some brushes and eyeshadows. There was an Asian guy at the counter, and I placed my items there and since I am a professional Makeup Artist I asked him if they offered a professionals discount. He simply rolled his eyes and said «this isn’t the swapmeet, these items are already cheap (pointing at the morphe products) I was shocked and embarrassed. First of all I wasn’t just asking about morphe but on hair products. I still kept my cool and said «I wasn’t asking about those specifically and it was just a question» He said «all you Latin girls just want cheap cheap cheap» WTF!!! I told him well at Mac they do offer discounts and it was a simple question. THEN!!! he said «well go to Mac the «that’s when I had enough!!! I left my items picked up my son and walked out! To do business with a RACIST person is beyond me!!! No one should ever be treated like that, if u don’t have customer service skills get out of the retail business!!! I also posted a comment on their Instagram and put that «I would love to shop there if the ASIAN guy want Racist AF» after that they blocked me from there… no apology NOTHING!!! just ignored everything that happened like it doesn’t matter… I might just be one customer but every customer should matter!

I’m so glad this place exists!!! It’s like make up heaven when you walk in! I heard about this place from a few friends, and I was excited to hear that they sell morphe and sigma make up brushes! They sell a variety of name brand make up cosmetics, eyelashes, beauty blenders in different colors, hair cosmetics, and etc.
I read mixed reviews about their customer service, but I didn’t have any problems at all. They were very nice and helpful, and answered questions thoroughly. This is my new go to place when I need to buy beauty blenders, morphe, or sigma brushes.

Brianna, one of the managers, accused me of stealing an LA girl liquid lipstick. I’m sure everyone can agree that that is a very strong accusation. I filed a report with the Sunvalley mall and informed them that their reviews on Unilocal prove that I’m not the only one that’s been wrongfully accused. She was very confident that I I stole from them and had someone tell me that I can no longer shop there. Come to find out, she realized it wasn’t me and felt stupid afterwards. I was very pleased at how Sunvalley mall management kept me updated and took the time to listen to me. Blooming Beauty staff get your facts straight before opening your mouths. Wrongfully accusing someone of stealing is not taken lightly. Ladies if you shop here dont be surprised if they stare you down and «offer assistance» every minute.

So convenient that they carry so many of the online brands that have been skyrocketing in business! Always love coming here. The lady with cheek piercings is always SO helpful and enthusiastic, and the owner Chloe was incredibly helpful and honest about skincare products! Definitely recommend coming here.
UPDATE: I’ve been back a few times and I’m still loving it. The owner Chloe (I hope I’m spelling your name right girl!) is so friendly, every time I see her and she’s always letting me know the new products that they get in. She’s also very aware of her product, whether or not they are in or out of stock. Come one, come all!

Love the products they offer. A lot of things a true makeup connoisseur like me have to order online. But the overbearing racial profiling non helpful «customer service» the girls have been trained to do makes me sick. I work hard for my money and I would like to be treated like a human being and not a criminal. I have spoken to the owner who acts like the service I’m receiving is normal to all customers. Yet I have seen other women shopping without all the attention I receive. I have purchased a few times but some things are over priced and the lack of genuine help leads me to shop online instead! Don’t shop here

I used to stop into Blooming Beauty to only pick up OPI nail polish or hair products, but I was pleasantly surprised to see that they’ve changed over the past year and have started carrying all of my favorite «Insta-​glam» brands, like Morphe, Sigma, Bellami, LA Splash, etc. These are brands that I’ve been ordering online for a while and it’s a truly awesome experience to be able to see and feel the products in store. The owners do a great job at keeping everything in stock, as well as asking me and other customers what brands we’d like to see in the store.
The staff is beyond helpful and super nice, and recognize me every time I come into shop. It is a pretty small space, so it’s understandable that some may feel like the staff is hovering. If you don’t want help, they leave you alone. However, I do trust them when I have questions because they really know their stuff!
Pro tip if you’re a lash fan: they recently started stocking Koko Lashes, which are super inexpensive and beautiful!

This place is a nice makeup/​hair product gem, I love how the owners are super cool, a must stop just because every time u take a trip to rhe mall.) an i dont like going in the mall, I will Definetly be shopping here,

I’ve been to this store about 3 times now. I like that they have a variety of products that I would otherwise have to purchase online. However, I really dislike they’re customer service. The first two times I went I was stalked constantly by what appeared to be the owners as well as the other staff. They were constantly asking me if I needed help which is nice but after the third time in 10 mins it gets really annoying.
Now the reason I give it one star is due to an incident this last time just yesterday. I looked at the morphe shadows and after writing down the item numbers I started looking at the brushes. Some employee approaches the area and begins to stare me down. She then offers me a basket and when I deny she rudely says that it’s store policy. I took it and left it on the counter cause I didn’t want nor need it. I was just looking at the brushes. According to my bf the Asian owner made a look at her to watch me and that explains why she was staring me down and forcing to take the stupid basket. Had I known I would left without buying anything.
They really need to change their customer service. Still, I will Never come back again! Definitely won’t recommend this place to anyone else either!

Staff is helpful, friendly and overall a great team.
This place is a dream! Made the trip out specially for makeup brushes but left with so much more! Had I known this place existed before, I would’ve not waited so long for «out of stock» items online for some makeup and brushes alike.
Walked out with what I came for and plenty of other things that I had to re-​stock up on. Will definitely be back!

This is my new favorite store! I love their brands from NYX to LA Splash and Morphe! Coming here is like what it is for a kid to go to a candy store. Staff is very friendly which is always a plus.

heres the deal, i had no idea how to color my hair, what to get or how to do it. i was met by a friendly staff member who suggested products and informed me how to mix and everything else that I would need to know in order to sucessfully color my hair. anyway, it’s been about two years since my first visit and I still go back to get my supplies and i’m still kindly greeted by Brianna and or the owners.
great friendly place with so much selection. I find it easier to tell them what I need and they guide me to the correct section of the store and provide suggestions based on my requirements. thanks blooming beauty.

The only reason I go to this store like most girls is because of the products they sell their. Most of the things there id have to buy online so this store is convenient. I do think their customer services is ehh okay. Yet, be warned, if you are in there looking at their products they will stalk you like a hawk. That’s definitely one thing they need to change as well as their no return policy. I will keep going to this store for my monthly needs, I just wish their approach on customer service was different. It’s like, ill ask for help once I need it, no need to be down my throat the whole time I’m there. With this being said, if I knew a store with that sold the same products, and had better customer service I’d definitely go there instead of here.

This place is awesome I always find the product I’m looking for that you can’t find anywhere.
The owner is such a nice lady she always takes care of me and update me with whats new on the Matrix product world.
I highly recommend this place.

When I first came to this store I was super happy. I went after work (I work at Ulta across the way) w/​one of my friends. The only reason why I was super excited was bc they sold Morphe products. The brushes and the shadows. But that’s pretty much it.
The reason why I give it two stars is bc they followed me around like I was going to steal somethings, and I know that being a part of customer service so long, making your customer feel COMFORTABLE and WELCOMED is a number one priority. The girl behind the counter was really nice but the guy who was following me around was annoying. And I really wanted to say something.
The only reason why I keep going back is for the morphe brushes and shadows. BUt even then I’m debating on just buying straight from morphe.

Best beauty customer service ever!
I came here because a friend of mine told me that they carried Sigma and Morphe brushes and I wanted to come here right away and so I did!
They literally have everything I’ve been wanting and full stocked as well too! Sigma brushes, morphe brushes, LA Girl products (concealer, glazed lip paint), NYX (everything! they pretty much have everything, lip butters, new lipstick, conealer palettes, blushes… etc), Z palettes from small to extra large, color switch, bh cosmetics… I could go on.
The associate that helped me was super informative, she knew her shit. She even knew about the beauty gurus I follow on social media. She made things totally relatable.
As far as pricing, I was too excited about all the products they carry I couldn’t even compare to how much it was online, I’m sure there was price difference but it didn’t bother me. Well worth the price instead of having to wait 7 – 10 business days for my products to come in the mail.
I’m going to be a regular here :)