Mall kiosks are notorious for iffy service and a here-today-gone-tomorrow feeling. SM Vapors completely destroys that stereotype with superior customer service and a here-to-stay attitude. Instead of dive-bombing everyone who walks by in a scatter-shot approach to customer service, SM Vapors brings the feel of a vape shop to the mall setting. I have been involved with vaping for several years on a variety of levels. I have been to many vape shops and have seen many levels of quality. SM Vapors is one if the best shops I have visited in the Columbus area hands-down. I felt instantly comfortable with Ben and confident in what he was telling me about the products. He spent the time to find out about my needs and explain the options instead of going right to the hard sell. He stayed focused on me and treated me like a client and not just a credit card. The sale was handled quickly and accurately. He went above and beyond by offering to charge the battery I had just bought while I shopped so I was ready to vape when I left. I highly recommend Ben and SM Vapors to both new and experienced vapers. Don’t let the mall setting throw you — this us not your typical mall shop. SM Vapors is a vape shop in all sense of the term — with the benefit of having the rest if the mall to entertain the non-vapers with you! SM Vapors is a standout in Columbus Ohio’s vaping landscape.