Insomnia Cookies

Terrific cookies, even at the price. But I don’t like being charged tax for carry-​out food. Ohio charges sales tax on food only for dine-​in consumption and some sugared beverages. When I mentioned it to the clerk, he got in my face about it and insisted on my paying sales tax. This appears to be a way for Insomnia to line its corporate pockets with state tax money that isn’t going to the taxpayers of Ohio. I don’t plan on returning until they change this illegal practice.

Super fast delivery! I ordered delivery to w 5^th ave. my cookies arrived 15mins after I ordered! But the cookies weren’t so warm tho but no biggie.

Awful service. Ordered cookies for a business group and still waiting for delivery. Unable to contact by phone and no response to email. You only have one chance to make a first impression. This business failed!

Very good, but pricey. I got the cookie a la mode with chocolate chip cookie, and mint chocolate chip ice cream. Would’ve given it 5 stars if it wasn’t so pricey!

I love how I have been able to order cookies for my sister ever year she has been at Ohio state. I’m in California. With a phone call or a click the have fresh baked cookies to her and she’s happy and so am I.

What’s not to love about late night gooey cookies?
It was a bit of a hike from the concert venue, but we hiked out here to grab some cookies and milk (and in my case, water). Insomnia Cookies Columbus is truly a hole in the wall. It’s surrounded by two large buildings on either side. One of which is a bar… so Insomnia Cookies definitely caters to specific clientele.
Being open late is helpful, especially when that craving kicks in. IC is one hallway with one entrance and exit. It gets a little claustrophobic, but well worth it. When I went, I got two chocolate chip cookies.
I think the cookie is great gooey-​ness and it was wonderful at the time because I hadn’t had either lunch or dinner, so by then anything that was fresh out of the oven sounded good to me. They aren’t any different from your store bought cookie, except they’re heated up to appeal to your nostrils and taste buds.
I can’t complain too much though because cookies are cookies and gooey ones are still great. I think cookies and milk is a great idea and appeals to the college student, which Ohio State is right across the street.
I wish this chain existed closer to home. I’d take a cookie at 11 pm any day.Yummy.

I’ve been going to Insomnia regularly since I moved to Columbus last spring, typically ordering delivery through GrubHub. The other day when I received my delivery, I found a hair in one of the cookies in our order. I know, gross. I was super disappointed. I called Insomnia and was directed to their customer service call center. The woman there sent me two coupons for six free cookies and gave me the email address for the head of customer service so they could further compensate. I emailed him a few pictures along with my order number and he called me in just a few minutes. He offered to resend the entire order free of charge as well as give me a full refund. Less than an hour and a half from my original order, I relieved my complimentary, hair-​free order. He also informed me that in the two years he’s been with insomnia, I’m only the second person that’s had this issue. They handled it so professionally, never questioning or trying to blame me for it (which is so refreshing). I’ll definitely keep ordering from them; they clearly value their customers. Even the girl that delivered my order apologized for the mishap. And in case you’re wondering– their cookies are the best in town. Thanks Insomnia!

Can’t believe I walked in this shop after almost two years in Columbus! This place is a hidden jem for cookie lovers! I walked in at a chilly night looking for a sweet treat, their display basket lied about a ten kinds of cookies, I wanted a Deluxe Smore’s but was told they ran out and had to wait for 20 mins. Instead waiting, I bought the double chocolate chunk and white chocolate macadamia, they both tasted heavenly! You know how homebaked cookies taste differently than store-​bought ones, without all the bad preservatives that produce this odd, metallic smell on the cookie? After a first bite on both, I felt like tasting a neighbor’s baked goods! They keep the cookies warm in the oven (without over-​bake them, don’t know how they did it), so when you break both, liquid chocolate just oozed out the cookie dough, better eat them when warm with a glass of milk/​tea/​coffee, will definitely revisit for their Deluxe Smore’s!

Let’s get real. When you have a hard core cookie hankering at 9pm it’s never followed by, «Oh and I can’t wait to make them from scratch!” – said no one that I know ever.
So enter Insomnia Cookies near OSU campus. It’s the hot cookie delivery service for anyone living nearby. Good for ya’ll. I’m not in their delivery zone. Which means when I want my late night cookie snack I have to hoof it there myself. That alone itself is a strike against Insomnia Cookies in my book.
Second, parking is horrible. It now becomes a 2 person job: one to drive and brave stopping in the middle of High Street (flashers on) in front of the shop front long enough for the passenger to hop out of the car. The passenger goes in to get hot cookies while the driver (me if you hadn’t guessed) gets lost in the maze that is OSU campus because well, it’s a campus. By the time the driver gets back to the cookie place, the passenger has happily eaten her cookie in the store so it didn’t get cold since she was waiting forever. Who could blame her.
So at this point this cookie better be THE most delicious, amazing, scrumptious milk chocolate little thing that has ever been created because it took forever and a day to get it. Here’s the problem: well, it’s just not. I honestly like warming up Sam’s Club milk chocolate cookies in the microwave for 11 seconds better than the cookie I got from here. (And Sam’s cookies are FAR less work.)
I like a very gooey, soft, melt in your mouth cookie. Like when you pick it up it breaks apart soft. Not the biggest fan of warm crunchy cookies, not at all, actually. Insomnia Cookies are small for starters, and my cookie experience was a warm crunchy cookie. The milk chocolate morsels were melted and quite lovely. The best bite was the last bite – the very center of the cookie. But beyond that there was so little that would compel me to go through the whole big rigmarole to experience that teeny tiny center bite of loveliness.
Did the cookie taste good? Uhhhh – it’s a warm cookie. Yeah.
Was it my favorite? Not by a long shot.
Would I get it again? If they came warm to my front door, absolutely.
Here’s hoping for a second location closer to home.

AMAZING. Cookies were delicious and a perfect surprise at the party I was at. I never heard of this place before. I was passed a box full of cookies and didn’t understand why the cookies were warm! Lol they were delicious and I ate way more than I should.
I deducted one star because I do not know the prices– so I can’t judge completely… Taste wise– five stars all the way!!!

Best cookie ever!!! Who doesn’t love a hot chocolate chunk peanut butter cookie? It was so incredibly good!!!

These cookies are magnificent! When I came here recently I tried a chocolate chip, chocolate chunk, m&m, and a sugar cookie and I loved them all. They were also fresh and there were plenty of chocolate chips in the cookies. They’re also very cheap. It was only $ 1.10 for each cookie I got– though according to their website the prices went up to $ 1.35 (still worth it). I also want to point out that these hours are not accurate. It says 4PM — 12 AM– but it’s called insomnia cookies for a reason. They’re open until 3am in the morning and they open at 12PM.

They are the Bomb. Cookies are fresh, they’d warm it for you!
THEY DELIVER: D:D:D

Cookies are served warm! Great for a cold day like today! Don’t forget your milk, especially if you get the chocolate peanut butter cup cookie (: Yum!

After a depressing dinner last night, I had to find a quick pick me up. I conveniently parked close to Insomnia Cookies knowing I’d give into the temptation. I had been debating ordering these all day but never did.
I got one of their deluxe cookie sandwiches, and it was pretty amazing, albeit a bit pricey at $ 7. The triple chocolate chip cookies were so tasty with some chocolate ice cream in the middle. So healthy.
One issue I have though is that they put the ice cream between two of these really warm cookies, so unless you’re eating it immediately, you literally end up with cookies ‘n cream. It actually started melting as soon as it hit the cookies. I ended up salvaging what I could and using a spoon for the rest.
Despite my little first world problem here (it actually made it a real pain to eat), the cookies and ice cream were awesome, so I’ll definitely be back.

I am a sucker for this place. I love several things about them. 1. The fact that they deliver something other than pizza subs or Chinese. 2. The fact that they are open extremely late 3. That the cookies are always super hot and fresh. I am a chocolate chip girl myself and these ones are ridiculously great! I wish they had locations aside from in college towns.

Decided to stop in for a reward after a week of midterms while in need of a sweet treat. I ordered a cookie-​which with snickerdoodle and macadamia nut cookies and cookie dough ice cream in the middle. The good– the cookies were hot and clearly freshly baked, and the ice cream was good actually outshining the cookies. That’s where the not as good comes in… the cookies were nothing special. Both were much too hard for my liking, and honestly you can get the same quality cookies from subway and much better ones from a solid bakery. Could be an okay spot to kill a sweet tooth craving if in the area though. They also have brownies and other desserts, and the staff was extremely friendly.

Best cookies in town. Great customer service. Great Hours since I work 3^rd Shift. The only bad thing is the parking! Cookies 1−5=5.

The cookies are good. Dont order delivery, just dont. This is my 3^rd time waiting 2+ hours for some cookies.
Guess I gotta learn to bake.
Edit: this order took 3.5 hours and the cookies were hard as rocks. Bummer!

Honesty, is there anything better than a cookie or brownie that is hot out of the oven? NO!
When you do not feel like baking, just call Insomnia Cookies so they will do it for you. This place is genius. You can order on the phone or online. There are choices of brownies, cookies, cookie sandwiches, ice cream and milk! I always get the brownie and peanut butter cookie. All of the cookies are WARM when they get to your door. The flavor of all the cookies and brownies are great. Trust me, I’ve tried almost all of them. My only complaint is that they can take a reallllly long time on weekends. I have waited for an hour and a half multiple times. Other than that, this place is amazing.