Ghost Tech Center

agree w all other reviewers… my phone had a cracked screen, after they fixed it, I know cant hear anyone who calls me, the ringer doesn’t work, and the keypad is messed up. go to apple!

Rohan Bent Maria Lozada-​Bent
Terrible experience with Ghost Clifton NJ. We took 2 iPhone 5’s for screen repaires. 1 screen popped off and the other one cracked because they were installed incorrectly this happened this occurred before 14 after they Ghost repaired them.
I also took 1 HP Envy for a key board that never arrived after 1 month & it was they ordered the wrong item also a screen replacement because my screen was dim. When they got the new screen it was also dim and they wouldn’t refund my $ 110. The laptop was never fixed and I’m out a total $ 250. I filled a complaint with the BBB. STAY AWAY FROM GHOST THEY ARE TERRIBLE.

Do not go here.
I just left the store and tried to activate a phone after having the screen repaired, and it says my SIM card isn’t working. I know it’s placed correctly and I double checked and spoke with someone that works at Verizon.
After reading the reviews here I realized they probably switched it out with another.
This store is sketchy and so are the people working here.
Watch out, they might steal a part of your phone too.
Also, the guy tried to prove a screen protector was legit by bashing my phone with a pen.
I now have dead pixels on my screen.

The MALE person working at this location is ABSOLUTELY HORRENDOUS!
I purchased a groupon for my Samsung Galaxy phone screen to get repaired because it had cracked. The male individual called and stated that both the screen and LCD needed to be fixed or the phone wouldn’t work. This I understand and given that groupon provided me with a cheaper option to get the screen fixed first, that’s what I wanted to do and the LCD can be fixed at a later date. I explained this to him several times and rather than him saying OK I will fix the screen he began to yell and have a hissy fit because I didn’t want the LCD to be fixed at this time. After this conversation we left it that I would come get the phone tonight without any repairs.
After further thinking, I decided to get the screen fixed anyway. So I called back and requested to have just the screen fixed. Again the male individual working there began to get worked up about me not wanted to pay for the LCD. I explained again that at this time I just want the screen fixed. Obviously he didn’t understand and asked me a question several times regarding the use of the phone and why I would like it fixed without the LCD being fixed and what would the point be… I answered this question several times (I shouldn’t have to explain to someone that I didn’t have the money to fix the LCD because its none of their business. Instead I would prefer they fix only what is requested) Then after he asked me the SAME question again, I told him I didn’t have to answer his question and he told me to come get the phone, he would do no repairs and he hung up on me.
This type of service is unacceptable. If someone pays for ½ of the service then only do ½ of that service. What do you care if the LCD is fixed or not, im still paying you to fix something!
This male was extremely pushy about getting the LCD fixed, yelled at me twice over the phone and treated me like trash. I was taken back by how he could treat customers like this, and not for nothing I had 2 friends with me who could hear him yelling without him being on speaker phone also appalled by his behavior. It bothered me so much that I called the Passaic location to complain because this male is the owner at the Clifton location.
I think I will be bringing a friend with me to pick up my phone tonight, that’s how uncomfortable this male made me feel.
I wish he had a boss because then perhaps something could be done about his behavior.
If I could give this disgusting man and his terrible behavior 0 stars I would have, he shouldn’t be allowed to speak to people the way he spoke to me. I don’t EVER suggest anyone using this location. (the woman at the Passaic location was super nice and apologetic and I think she was taken back by this individuals behavior)
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I went here about a week ago and I am so disappointed. My only problem was my screen being cracked and he said he would give me a good deal. The he messed up my home button on my iPhone and without a home button i can’t do anything much less get home since i was a half hour away from my house in a place i never been and he charged me for him messing up my button. Now my sound doesn’t work either. Never go to this place. My only hope is that people read the reviews beforehand and save the trip. Going to the mall would have been better

This place is a fraud. My phone the galaxy III wasn’t even in the right box originally. Poor customer service, my battery life is half of what my original phone was. Internet doesn’t work properly, cant send pictures… I WILL never go back to this second hand store. Better off going to T-​Mobile or whatever provider you have pay a little extra and get a real phone. Not some second hand refurbished (probably stolen) BS. Also the man at store really pushed me to pay cash, which also seemed sketchy

My iPhone isn’t charging properly. I dropped it off on a Friday morning and was promised a call within an hour. No call back and tried calling multiple times after 4pm with no answer. Called again on Saturday, was told I would get a phone call back in 10 minutes. Again, after calling multiple times no answer.
I finally went into the store on Monday morning, and after it took them almost 15 minutes to find my phone, it had not been touched. They said, «it was cleaned.»
Very nice person in the front, but she is just the cashier. Again, it took them almost 15 minutes just to reach the tech person.
I would stay clear of this place. I won’t be going back.