The room that we had, a handicap room, was clean and everything seemed new. When communicating, over the phone, with the front desk I believed that the heavily accented clerk told us this room was $ 59 or $ 69 a night not really sure, but either seemed acceptable. When we went to the clerk he showed us the room which was nice and then when I was paying we ended up paying $ 97 for the night. I expected to pay a maximum of $ 77 for the night, including tax. When I mentioned it to the clerk he acted like everything was understood beforehand. Needless to say I will have to see it in writing next time, because the clerk’s accent was so thick it confused me. Based upon this experience, I probably won’t stay at this site again.
Kris M.
Tu valoración: 5 Clearlake, CA
I recently stayed at this place for two and a half months for work and had a great experience great staff and nice rooms for the area I would definitely recommend this place for anyone
Daniel T.
Tu valoración: 1 Fresno, CA
Horrible place. I wouldn’t recommend anyone to even spend 5 seconds in this s#! % hole.
Sara M.
Tu valoración: 1 Sacramento, CA
This place is gross! Our sheets were not clean and the bedspread smelled bad. There was a cockroach or large beetle in the bathtub so we left immediately when we found it the next morning. It took 2 hours for them to even bring us fresh bedding. What a nightmare!
Angela B.
Tu valoración: 1 San Diego, CA
I WISH I COULDWRITE A REVIEWTHATGIVESTHEM0STARS. Lake county is in a state of emergency and they tried to take advantage of it by charging((300 $ A NIGHT)) to hundreds of families who have JUSTLOSTTHEIRHOMES in the Valley fire!!! DESPICABLE. People have lost their homes, and had no time at all to get any of their things. There are hundreds of animals missing and running scared. Everyone is opening up their homes to anyone FORFREE including local businesses!!! Whomever works the front desk just laughed and said they«have a business to run» and are«following bosses orders» VILEPEOPLE. DONOTEVERGOHERE. 10⁄10WOULDNEVERRECOMMEND!
Karen V.
Tu valoración: 1 Herriman, UT
THISPLACEIS A TOTALDUMP. Things LOOKED okay on the surface, but watch out! The(low-flow) toilet in our room had a major bladder problem, which sounded like a jack hammer doing a number on the plumbing. The noise scared the crap out of me at first, because I had no idea what was going to crumble down on top of me! I called for help, but no one ever showed up! The sink leaked onto the carpet, and we didn’t notice it until we stepped up to it in our socks and ended up in a huge puddle!(Needless to say, the socks went into the garbage). Oh yeah, the water in the walls ran 24⁄7. Had to close the bathroom door in order to keep the noise out. There was one single chair in the room. Nothing to write with or on, and the office didn’t have anything either! The blanket had cigarette burns in it. There is basically zero staff available, except to take your money. No continental breakfast, no coffee, no nothing. You can’t get into the pool without finding someone to unlock the gate for you. What a JOKE! There’s apparently some remodeling being done; it was the main lobby when we were there. We happened to see that they are on notice from the County to «HALTCONSTRUCTIONIMMEDIATELY» because they have no permits! If you get put on the west side of the building, you have to fight for parking with the restaurant next door. This place was unbelievable. If we hadn’t been exhausted from our long motorcycle ride, we would have kept going… believe me, I wish we had.
Doug h.
Tu valoración: 3 Madera, CA
It’s not bad but, rather decent. Beds are stiff but, I did sleep well. Woke up without back pain and rested enough to hit the road. AC got the place cold and that was nice since it hit 100 that day and was a warm night. Shower warmed quickly. Sensed no smells or bad odors. The furnishings need an update and the beds should be replaced soon. Hope they get something a bit softer for beds next time.
Mary C.
Tu valoración: 1 San Jose, CA
The hotel is very out dated and looks like NO up grades in the near future. It advertises a pool and SPA but I was told that the guy was just there a couple of days ago and they have to order a part!!! That’s funny because my sister stayed there almost a year ago and the she was told the say thing! The worst part of my daughter’s and my stay is the day of departure(check out is 11:00) it was Sunday 11:02 and this guy(owner, maintance, who knows) unlocks the door and comes in and says he is sorry and check out is 11:00… My daughter was just getting out of the shower!!! Next time JERK you might try knocking!!! Lets just say, you are lucky I don’t own a gun… MJC, San Jose
Matthew C.
Tu valoración: 3 Vancouver, Canada
I have a stayed here a few times. I would say it is a pretty standard lodge. The facilities are quite dated and run down but for the price you are paying, it is probably acceptable. There are many good things I like about this place: plenty of free parking, free high speed wi-fi(which is rare these days) and a decent bar/restaurant next door. I’ve found the staff reasonably responsive to service.
Guru T.
Tu valoración: 5 San Francisco, CA
Driving around Clear Lake, one thing you will immediately notice is the absolute paucity of inns — none of the major inn operators are here. What is up with that! This was a last resort, found in a frantic search for a place to stay. A number of other motels/inns along the way look a bit uninviting. Even this one has a not-so-appealing makeup. But looks can be deceiving! This is a great place to stay — friendly owners, and clean rooms, with lots of parking. If possible reserve in advance only so that you can get a better rate. The inn didn’t get full during a long weekend, and I can’t imagine it being anywhere near full during the rest of the year. But if you show up and ask for a room, you will likely get only the higher rates. The Chinese/Thai restaurant next door, Happy Garden Bar, is an added plus. If you miss this place, the next best option is all the way up at the Robinson Rancheria casino, a good 20 miles away.