Big Oak Storage

Storage — 0 star
Jun 29, 2016 1:57pm.
Rented an out door storage unit. Big Mistake!!! Within 2 weeks, lock was cut off and the unit was broken into. All my memories and household items gone.
No cameras, no guard and no lights in the hallway. The Guy at the front desk should have told me that that particular area gets broken into more than the others according to others around there, and for me to buy a certain kind of round looking lock (harder to cut).Paid for 2 months in advance. I asked to get my money back for the 2 weeks and 1 month my stuff will not be in there. Well guess what. they said We are not responsible for lost of stolen items and you don’t get your money back. I will fight for that money. Now I need to make a Police report at the station.
This place sucks and the storage units smell like a weed, another thing to tell the Police.

Never had a problem with these guys except, in my opinion, they charge too much.

What a horror story! We should’ve remembered the lesson of three years ago, when the Big Oak Car Wash, located on Big Oak Storage property, stole four bucks from us and we never got a refund — even after leaving a note.
This time, we tried to take our 30 foot RV to Big Oak. We pulled up and waited for an attendant at the uncovered stall that had a scaffolding for RV washing. He mentioned the soap brush wasn’t working.
Let me say that Big Oak is NOT marked with entry or exit arrows and we nearly tipped our rig over trying to get through steep and dangerously curved entrance that’s hard to detect as such when you drive in. The asphalt here is deeply scored by many large vehicles from the past barely scraping by, so it wasn’t just us.
While discussing the best plan of extracting our rig with my dad, out popped this extremely irate woman from the Storage Office, to demand what we thought we were doing and inform us what we were attempting was impossible. OK, I asked, so how WERE we supposed to come in? She described a different approach that looked equally improbable. Directional signs, clearance warning or an ‘enter’ marking of some sort are badly needed at this place. Anyway, I thanked her (despite the raspy attitude) and we backed out & down the hill to try again.
This time, we thought it best to try a covered stall rather than the banking/​unevenly paved path to the stall with broken brush. We slowly inched in but quickly discovered we wouldn’t clear the clearance sign they had posted (which was also beat up and faded), so we made to back out — our radio antenna caught the stupid sign and looked like it was going to break if we moved. Great.
Perched precariously on the side of the RV with one foot in a tiny footwell, wrestling the antenna, I look down and here was this woman again, yelling at us to ‘get out of here before you damage the equipment’… I told her I was going to do just that and she was making it more difficult than it already was, at which point she got even more irate. No longer willing to listen to this crap and already hands full with the task of saving the antenna, a few choice words were exchanged at which point the fury of this woman intensified to insane levels, her behavior growing shrill, wild-​eyed and verbally abusive. I actually worried she was going to grab something and try to clock me when I turned my back to her. Rather than continue working at the antenna, I just snapped the effing thing off to expedite our egress and evade further interaction.
She threatened to call the police, said we couldn’t drive, that we were stupid, etc. I told her she’d receive a bill for my antenna. Pretty sure that’ll go the way of the four bucks their Chinese finger trap car wash stole back in ’06. Great support of the local tourism trade, lady.
If you have any vehicle (not just an RV), AVOID this place like the plague. There’s a car wash at the gas station closer to the main road. Besides, at Big Oak the only ‘Foaming Action’ you’re getting is this from Mrs. Crackhead’s mouth.