Kingwood Resort

Beautiful resort and golf course. The course is beautiful. Hotel staff very friendly. The food was ok. Too long of a wait and truly over priced. ie: hamburger with chips $ 9.00. Not worth it.
The hotel is old and some signs of mold. Reported to staff.

I have yet to stay… but have a room booked for this weekend. I just called and wanted to know about the taxes. I was informed that the taxes are 12% and as of today the will be a Resort fee of $ 12. I asked if that would affect individuals who booked prior to the the Resort start date. I was informed that YES we will have to pay. My issue is that this room was booked as part of a wedding party. So I’m sure that the contract did not state a Resort fee (will find out). Hoping to get this resolved before check in/​check out. WILL UPDATE REVIEW AFTER CHECK OUT.

The staff was quite pleasant here and was as accommodating as they could be, but unfortunately, we probably won’t return. There are ants and spiders in our room coming in from the gaps in the front door, and the bleach in a spray bottle (with the old dirty industrial gloves) we were given by the front desk lady isn’t working. The exterior of the rooms has spider webs and very old carpet. As I sat at the desk to write this, I killed a bug crawling up leg and then found a long strand of hair that didn’t belong to neither my wife or I.
The spa was probably one of the nicer features, but just wasn’t quite what my wife and I were expecting. The spa treatments were actually good. I enjoyed the massage from April, and my wife enjoyed her pedicure.
The room we were in seemed to be renovated, but it’s more of a motel feel with the wall A/​C unit and an «old school» box TV. We had to request a remote, which was promptly brought to the room. But the ants just weren’t a good look.
Great customer service, but this place unfortunately doesn’t live up to the «resort» in its name; its more of a motel with a golf course. I think with a little more work with the rooms (i.e., sealing the doors), it could be a nice, affordable destination.

Everybody we dealt with at Kingwood was very nice. For that reason, I feel bad about giving it a pretty low rating. You can tell they are trying. However, it was not what I expected and I feel like I need to leave a review that reflects the reality of the situation.
The exterior at Kingwood is very attractive. The grounds are well-​maintained and all the signage looks fresh. The style of the buildings looks a little rustic/​dated, but that’s fine. We had no problems checking in or finding our room.
Our room looked very similar to the pictures on the website. The paint and décor seemed fairly new and updated, although there was nothing about it that seemed luxurious or resort-​like. The linens were utilitarian and the bed was VERY firm. The TV was older and not a flat screen, which did not bother my family (we don’t have cable at home so any TV is a vacation treat for us!) but might bother some. The bathroom area was clean and functional, but not much to look at.
There has been a lot written about the breakfast buffet on other sites. We were there on Monday and Tues mornings and we felt like there was a decent spread. They had scrambled eggs and bacon/​sausage both days, hot biscuits, English muffins and pastries, a selection of fruit, a selection of cold cereal and milk, and instant oatmeal/​grits. The employee staffing the buffet was really nice and made sure we knew she was available for anything we needed. The coffee was awful, though. The first day I thought it was bad because it was near the bottom of the warmer. The second day it was just as horrible. Undrinkable.
I think the devil is in the details, and the details are what stop me from recommending Kingwood. I consider myself pretty tolerant of shabbiness (especially if the price point was low enough), but I think some others would be really put off by some of the details of the resort. The hot tub was fine (maybe could have been warmer), but there was ring-​around-​the-​tub. I opened a door in the spa/​pool area and noticed that the doorframe was COVERED in rust – not just a rust spot, covered. Fresh paint on the walls, but you can still see where they are buckled and patched in places. The part that was the most disappointing was, unfortunately, the pool. I have three young kids and part of the reason for our getaway was so that we could relax and use the indoor pool. It also rained most of the time we were there, so the pool was the main attraction. I found the pool area to be really, really gross. The entire room is COVERED in mildew. I didn’t have to break out my magnifying glass – it is all over the walls, in the joints by the sliding doors, and creeping up the huge vaulted ceiling. The lighting was eery and fluorescent. I think only a few of the lights were working. The pool itself was fine – I didn’t see any reason to think it wasn’t clean so we used it… I just felt icky the whole time because the whole room was so gross. I would not recommend this resort to anyone who wanted to use the pool, even though the pool was what attracted us there in the first place.
My final rating is a three because I think there are still things for people to enjoy about Kingwood. I feel like it’s obvious that they are trying very hard – I get the impression that the place may have fallen into disrepair at some point and is maybe on its way back up. The golf course, by the way, looked beautiful. I’m not a golfer but it was nice to look at it. You may still want to visit Kingwood, just know that there are some unfortunate flaws that you should be aware of that could affect how much you enjoy your stay.

Personality of the staff is where it is at for this place. Everyone has a big, southern hospitality personality.
My understanding is that there are new owners so hopefully that will address some opportunities for improvement. Visually the hotel doesn’t look like much and is in need of some touch ups. The room was clean and the bed comfortable. However, for a resort I expected better quality towels and linens and the room shouldn’t smell like musty grandma.
Another high point was the food at the on-​site restaurant. Again, friendly, friendly, friendly. It was one of the better meals I’ve had in a very long time. The view made for a well-​rounded dining experience.
I wish them luck as they make their upgrades. I will try them again in the future.